All reviews

Rating Breakdown

  • 5
    97% (1,657 ratings)
  • 4
    1% (20 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (3 ratings)
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5 / 5 Share

Nov. 20, 2024

great support and app functionality!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2024

Installed the app on my store. It didn't work straight away out of the box together with the theme I used on my online store. However, the team of Timesact fixed it quickly and it works all good! So happy and can recommend them! 5 stars!

Store

OSOSOP

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 18, 2024

Technical Support was great! So wonderful to speak with an actual human to help me get my new store up and running. Thank you Kenneth!

Store

HĀVN

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2024

Flexible features, great customer service, prompt and quick solutions! Finally found a pre-order and 'coming soon' app that is easy to use with great features, such as providing discount on pre-ordered items and an ETA message for when product ships out. Customer service is really great too, few times I've chatted with them and instant reply. I high recommend this app!

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 17, 2024

Nice app and quick support.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 16, 2024

Easy to use and received very quick support when I was having some trouble with my theme. Rommel was a great customer service rep to work with!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2024

Honestly, This app is brilliant and the support is bizarrely good. I mean, they are instantly there to help literally ever single time I need them.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 15, 2024

Always happy with their support, best app out there for pre orders. 10/10 would recommend

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

Exceptional Pre-Order Support and Service! I recently started using Kairock Partners SRL for managing pre-orders on my Shopify store, and it’s been a game-changer. I encountered a challenge while a customer from another country was trying to place an order, so I reached out to their live chat for help. Louie, the support rep, connected with me quickly, listened to my issue, and even accessed our account to fix it within minutes. The super-fast and efficient customer service exceeded my expectations, especially with an international customer on hold. Highly recommended for anyone needing reliable pre-order management and outstanding support!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2024

amazing customer support! really helpful and got on a call with me to troubleshoot instantly my issues. I highly recommend this app!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

Finally a Shopify app that doesn’t disappoint! It’s user friendly and has been a game changer for my custom, made-to-order business. The customer service is fantastic! They resolved my issue within a few hours, and I was back up and running. Time is precious, and this app delivers. Highly recommend

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

parfait !

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

Amazing support service. Jolo was nice, patient, and helped me with every question :)

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

Pricing structure allowed us to start a Pre-Order campaign to see if this type of sales structure would work for aspects of our business. I set up a customer service call and got an additional 10 pre-orders which helps as a new business. I have not tried the In Stock or Back in Stock emails yet, but the Pre-Order functionality was solid.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

The appl works very well and the entire team is promptly available to help and solve issues. Highly recommended

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

Perfect support, Louie was very kind and helpful and resolved all my requests.

Store

PERFT©

Using app

About 24 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 8, 2024

This app does exactly what I need, and the teams service is fast and very friendly!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 8, 2024

Setup was straight forward and the free plan works really nice for me to test it out. After setting up I noticed that it didn't work as expected and wrote support. They answered fast and fixed the problem real quick without creating any extra effort on my side besides giving them access to the shop. Total recommendation

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2024

Great first impression of the app! Exactly the kind of functionality that we've looking for and a great support that made customizations specifically for our store.

Using app

3 days

Total reviews

8

Average rating

5.0