All reviews

Rating Breakdown

  • 5
    98% (1,686 ratings)
  • 4
    2% (29 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (3 ratings)

Reviews with Text

  • 95% (1,640)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 30, 2025

They responded very quickly and resolved the issue right away. Great communication, professional approach, highly recommended.

Store

Ritual

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 30, 2025

Great and fast service! My problem and question was answered in couple minutes. Thank you Rommel!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 29, 2025

I had a small glitch and the Timesact team fixed my issue very fast. The App works great for us as well, allowing us to clearly let our customers know if they are purchasing an inline item or a backordered item.

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

May 29, 2025

Good start with the service. App looks good and intuitive.

Using app

About 1 hour

Total reviews

9

Average rating

4.9

5 / 5 Share

May 28, 2025

Really love the functionality of this app as well as the user interface. Very well-designed compared to others I've used in the past. This is a no-brainer in terms of investment based on the amount of pre-orders garnered for my clothing brand. In addition, their CS team is really on the ball and even the CTO himself ended up reaching out directly to find an awesome solution to a question I had. Highly recommend!

Using app

3 months

Total reviews

8

Average rating

4.9

5 / 5 Share

May 28, 2025

The team at Timesact, Jolo & Robert did a great job customising the app to work with my theme. Very quick response times. Tried many pre-order apps. Happy to find one that works with my theme.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2025

Using app

About 14 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2025

This app has been very helpful for our store. We don't often run pre-orders but when we do the app is effective and cost effective. It integrates well with our Shopify theme too. The set up of a flow takes a bit of getting used to, but once you've used it once, it's straight forward. We had some problems updating one of our plans and the Timesact support was excellent. Responsive, helpful and sorted our issues quickly. They stayed on line for the duration and fixed each issue one by one and clarified all questions about the set up. If you are looking for a pre-order app I highly recommend this one.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2025

excelente!!!!

Using app

12 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2025

The app works perfect for my needs for PRE-Order products. I made few mistakes on setup so reached out to support through there inbuilt chat. Ken from TimesAct spotted my mistakes within a few minutes after checking through the whole setup and resolved the issues. Great support!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2025

just installed it very easy to use now my customers can pre order easily

Using app

10 minutes

Total reviews

2

Average rating

3.0

5 / 5 Share

May 22, 2025

Génial

Using app

8 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2025

Marie was such a great help!

Using app

About 2 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

May 21, 2025

The App was simple to install and use, and does everything perfectly. When we had a query regarding compatibility with our bespoke site their help team were amazingly quick to respond. Rochelle & Rommel fixed us up right away and couldn't have been more helpful. Thanks Guys!

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2025

By far the easiest app to use and a great customer support team!

Using app

31 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

May 19, 2025

Great app, Support has been constantly been great, very quick responding and solving the issue.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2025

Timesact helped me set up my pre order and when I had an issue they helped me straight away with their live chat. This is the best app I have used for pre order, they have made it so easy for me to use. I would highly recommend them over any other pre order app

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 17, 2025

This is an awesome app, and even though it's a free plan, the support was very helpful. Ken helped me to fix an issue in a minute.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2025

Great customer service - SO fast!!!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 15, 2025

5 star customer service!! A great app for any Shopify store - have used a lot and highly recommend

Using app

Over 1 year

Total reviews

1

Average rating

5.0