All reviews

Rating Breakdown

  • 5
    98% (1,725 ratings)
  • 4
    2% (32 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (4 ratings)

Reviews with Text

  • 95% (1,667)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 15, 2025

Hands on top class assistance from Maria. I am still learning the app but feel they have my back for any problems.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 11, 2025

Great App so far, simple and efficent, easy to set up! And: great customer support! Fixes things within Minutes!

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2025

easy to work with

Using app

7 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2025

easy to use and very helpful support.

Using app

18 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2025

Excelente atención al cliente. Ken resolvió mis dudas satisfactoriamente.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2025

Timesact has the most timely and speedy customer support – any questions I have are immediately answered with clarity! Princess and Ken have especially been super helpful in my set up and running of my storefront app!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2025

I was able to set up products for pre-order in minutes. I encountered a few issues but got them VERY quickly resolved via agent chat on Timesact's website. So far i'm really pleased with the functionality and ability to customize pre-order offers.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 7, 2025

Support réactif en cas de besoin et bonne application.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 7, 2025

Kenneth was very helpful with everything I needed, great support by him

Store

Yunoku

Using app

23 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2025

Ken was great. Very patient and extremely helpful. I received the assistance needed. Thank you.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 6, 2025

Great, easy and intuitive to use! Thank you

Using app

6 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2025

Support is excellent - thank you Marie!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2025

Great App for Pre-Sales and also using it for Notifying when our products are back in stock. I had a little setup issue and they spent time with me setting it all up. Thanks again!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2025

They were very helpful. Beautiful app

Store

Bici

Using app

20 days

Total reviews

5

Average rating

5.0

5 / 5 Share

June 2, 2025

Store

Vix

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 2, 2025

When the pre-order function stopped working after I changed the theme, the support team fixed it for me. They were incredibly kind, looked into the issue in detail, and quickly provided a solution. I was truly grateful for their help. It’s a fantastic app with an amazing team behind it.

Store

Sizq

Using app

2 days

Total reviews

2

Average rating

4.5

5 / 5 Share

June 2, 2025

Super helpful app! We have just launched our first pre-order campaing with this app so we hope everything goes smoothly fine! The Timesact customer service is also super helpful and reply very fast! Thank you for the awesome help!

Store

elemoli

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 31, 2025

Great service and support team

Store

MESSIAH

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 30, 2025

They responded very quickly and resolved the issue right away. Great communication, professional approach, highly recommended.

Store

Ritual

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 30, 2025

Great and fast service! My problem and question was answered in couple minutes. Thank you Rommel!

Using app

2 months

Total reviews

2

Average rating

5.0