All reviews

Rating Breakdown

  • 5
    98% (1,725 ratings)
  • 4
    2% (32 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (4 ratings)

Reviews with Text

  • 95% (1,667)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 22, 2025

Rochelle was super helpful! Great app and easy to set up! 5 stars

Using app

About 2 months

Total reviews

6

Average rating

4.3

5 / 5 Share

April 21, 2025

Great customer service. Questions answered promptly and thoroughly.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 18, 2025

Overall great experience, with an amazing chat service whenever you’re having any difficulty

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2025

great service!

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

April 15, 2025

Great support and energy!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2025

I had an issue with the initial setup. I've contacted their support and received helped within minutes. Princess was great!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

April 14, 2025

great support. I reccomend it

Using app

Less than a minute

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2025

The Timesact app works great for managing preorders, and the support team is superb! They quickly resolved an issue I had and provided excellent assistance. Highly recommend! +++++

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2025

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2025

Timesact has been a really useful preorder and back-in-stock email notification solution for our store once we got familiar with how it works. The UI takes a little getting used to, but it offers lots of helpful features (the back-in-stock email notification is a must-have). The best part is the support team — they respond quickly and are always super willing to help with any questions. We ran into some compatibility issues with a couple of our other apps, but the Timesact team really took our request seriously and worked with us to find a solution. Really awesome of them to help us out like that.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 10, 2025

Easy to use and the support team is incredibly helpful.

Using app

20 days

Total reviews

8

Average rating

5.0

5 / 5 Share

April 8, 2025

Thank you for the incredible support during our Stellar Star pant pre-orders- Couldn't does this without the teams support to have this up and running!

Store

VIKA

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 7, 2025

The installation was straight forward, but since we use a custom build template we had many different things to handle to make it work. When we struggled we got a video call with the CTO Robert, who was extremely kind and helpful. He not only consulted us in the right direction, but even read through our code to see where we did something wrong generally. Best customer support I can Imagine and of course the plugin itself works perfect with no hidden costs.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2025

Great app, they are always improving it and if I ever have any issues, the team is super fast to respond and fix!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2025

easy to use

Using app

4 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

April 2, 2025

They reached out to help me get set up with a free and very friendly onboarding call. This really helped me get started using the app, which I think will work very well for my product preorder campaign.

Using app

13 days

Total reviews

10

Average rating

5.0

5 / 5 Share

April 2, 2025

We like this app it's very helpful for our business, initially there was a issue but they were quick to resolve it. It was a pleasure to work with the Timeact team on solving the technical problem, thank you Marie and the Timeact team.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2025

Support is amazing and such a versatile product.

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 31, 2025

Great app and amazing customer support. We've been using this pre-order app for about 9 months and are happy with the functionality and features. Highly recommend!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 31, 2025

Amazing customer experience. I had a small problem and princess fixed it within a few minutes, perfect!!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0