All reviews

Rating Breakdown

  • 5
    98% (1,725 ratings)
  • 4
    2% (32 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (4 ratings)

Reviews with Text

  • 95% (1,667)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 10, 2025

excellent customer service and support!!

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 10, 2025

Jolo’s support is really good. They understood that we are not fluent in English and provided slow and clear support. Thanks to them, we were able to fully understand and prepare properly.

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 8, 2025

Amazing support - Always ready to help

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2025

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 6, 2025

Super super super helpful support and made me want to keep using it. Also generally was quite intuitive to use anyway and quite straight forward so happy so far. Hopefully I will get a lot of pre-orders !

Store

MQT

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 6, 2025

I'm not a developer but I installed the app and product was up in no time Romel was genius at troubleshooting. Thank you

Using app

About 14 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 5, 2025

This app is so easy to set-up! I had just one issue and Princess was amazing! She answered my questions right away and got the Pre-order button to look exactly like I wanted it, seamlessly integrating into my website. Thank you!

Store

Utu

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 5, 2025

Was a bit tough to navigate all the options at first, but the support has be great! Very quick to help and communications have been awesome. They have even been able to help outside the scope of this app. very happy!

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 5, 2025

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 4, 2025

I'm really loving this app. It's been absolutely crucial for me when I was out of stock but the app help me keep selling but at the same time managing customer expectations. The customer service from these developers is absolutely world class, they always reply really fast and have fixed one of my issues immediately. Fully recommend!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2025

Using app

24 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

March 1, 2025

Awesome Support!! Literally in minutes someone helped me solve my problem. Great app and simple installation :)

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 1, 2025

App is brilliant and help desk was very helpful to assist me with my questions.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 28, 2025

Had a 30-minute call with Ken from customer support to go over the app implementation. He walked me through all functionalities and ensured my shop was set up correctly. We also identified a feature that needed special attention and immediately escalated it to his team for review and improvement. BEST SUPPORT

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 26, 2025

Jolo was very helpful and support has been great.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 26, 2025

great knowledgeable and quick support

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2025

Jolo was super quick, clear and easy. My problem was solved very quickly - removing a major headache!

Using app

31 minutes

Total reviews

4

Average rating

4.8

5 / 5 Share

Feb. 23, 2025

Rommel Helped resolve a issue with speed and efficiency. The team are always quick to respond and answer any questions I have.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 20, 2025

Great app with great customer service

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2025

Great customer service with quick response and efficient handling.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0