Preorder Now Presale Timesact
Grow preorders with back in stock, restock alerts and waitlist
Rating
5.0
feedback
1,765
chart
#1,085
All reviews
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Nov. 22, 2024
Super fast support. Always helps quickly via chat and email and gets to the solution. This is important for me, especially because Shopify is constantly changing and you need support - which I get here. Thanks to the team :)
Nov. 21, 2024
Extremely easy to set up, and the support chat within 24 hours of setup to tweak a few things was amazing. Highly recommend!!
Nov. 21, 2024
We have tried multiple pre-order apps and Timesact has been the best for our high volume needs. This app is the most stable and the support team is very quick to respond to any of your needs. The app is fairly straight forward to use. I would recommend this for your pre-order needs over all other apps so far.
Nov. 21, 2024
This is a great app. Many settings are available with clear communications to buyers so they understand that the item they are buying is a back order, and the displayed estimated delivery date gives clarity. There is also a pop-up message when they have mixed products in the cart, e.g., in-stock and backorder products, explaining that in-stock products will be shipped immediately and backorder products when restocked. This also helps to avoid potential confusion. On top of that, you can have a backorder badge on the product so it is immediately apparent that it is a backorder. Support agent Jolo was a great help. We had an initial call to discuss app features, and then after installation, he helped me with the settings. Thank you to Jolo and the developers.
Nov. 20, 2024
The support team deserves special mention. They’re responsive, knowledgeable, and always ready to help. This app has made it easy to manage pre-orders and more. Highly recommend it to any Shopify store owner!
Nov. 20, 2024
Installed the app on my store. It didn't work straight away out of the box together with the theme I used on my online store. However, the team of Timesact fixed it quickly and it works all good! So happy and can recommend them! 5 stars!
Nov. 18, 2024
Technical Support was great! So wonderful to speak with an actual human to help me get my new store up and running. Thank you Kenneth!
Nov. 18, 2024
Flexible features, great customer service, prompt and quick solutions! Finally found a pre-order and 'coming soon' app that is easy to use with great features, such as providing discount on pre-ordered items and an ETA message for when product ships out. Customer service is really great too, few times I've chatted with them and instant reply. I high recommend this app!
Nov. 16, 2024
Easy to use and received very quick support when I was having some trouble with my theme. Rommel was a great customer service rep to work with!
Nov. 15, 2024
Honestly, This app is brilliant and the support is bizarrely good. I mean, they are instantly there to help literally ever single time I need them.
Nov. 15, 2024
Always happy with their support, best app out there for pre orders. 10/10 would recommend
Nov. 14, 2024
Exceptional Pre-Order Support and Service! I recently started using Kairock Partners SRL for managing pre-orders on my Shopify store, and it’s been a game-changer. I encountered a challenge while a customer from another country was trying to place an order, so I reached out to their live chat for help. Louie, the support rep, connected with me quickly, listened to my issue, and even accessed our account to fix it within minutes. The super-fast and efficient customer service exceeded my expectations, especially with an international customer on hold. Highly recommended for anyone needing reliable pre-order management and outstanding support!
Nov. 13, 2024
amazing customer support! really helpful and got on a call with me to troubleshoot instantly my issues. I highly recommend this app!
Nov. 12, 2024
Finally a Shopify app that doesn’t disappoint! It’s user friendly and has been a game changer for my custom, made-to-order business. The customer service is fantastic! They resolved my issue within a few hours, and I was back up and running. Time is precious, and this app delivers. Highly recommend