Preorder Now Presale Timesact

Oct. 14, 2024

I have had an online store with Shopify for over 2yrs. My live chat with Kenneth from Timesact today is hands down THE BEST customer service experience I have had with any Shopify apps! Not only did he guide me, but he was also able to assist on the backend with IMMEDIATE results.

Oct. 12, 2024

Great app and great onboarding experience from the very helpful Kenneth. Highly recommended app. and company

Oct. 10, 2024

Jolo was fantasic! He helped educate us on the details of the app and was very helpful! We look forward to work with him and the app.

Oct. 9, 2024

Needed help getting the badge to show and sent a message through the in-app chat. 45 seconds later, all of my problems were fixed. Bravo!

Oct. 9, 2024

Their interface takes a bit of learning curve to adapt, but their customer service is excellent, rapid reply and fix issues.

Oct. 9, 2024

Extremely helpful staff, made it easy to set up thank you, Jolo was amazing at working out what I was doing wrong and helped me to correct everything. Great service thank you.

Oct. 8, 2024

We've had to contact Timesact team a couple times now and every time they have been patient and understanding in helping us resolve our issues.

Oct. 8, 2024

Support is amazing! They help with resolving issues super fast!

Oct. 7, 2024

The onboarding procedure went incredibly smoothly. The onboarding specialist was very nice and chill and open to any stupid questions we were throwing at him. Since we've just started using the app, we still need some time before we can give some actual feedback about its functions. We will make sure to update our review later!

Oct. 7, 2024

Timesact is a very effective, intuitive preorder app, and Jolo from customer service was incredibly helpful in walking me through the app set-up and helping me configure settings.

Oct. 4, 2024

I always get the best support from this app.

Oct. 4, 2024

Very easy to have customer service support and very user friendly app.

Oct. 3, 2024

great help from Louie in the team. Excellent service :)

Oct. 2, 2024

SEMPRE AL TOP, CERCAVO APP DA TEMPO COSI, HO AVUTO QUALCHE PROBLEMA CON LA CONNESSIONE E QUALCHE BUG CON IL MIO TEMA SHOPIFY MA HANNO RISOLTO TUTTO IN NEANCHE 12H, GRAZIE

Oct. 1, 2024

Very much enjoyed working with Jolo. He helped me set the entire app up and made sure I understood how to make updates into the future. He also helped guide me on which settings are best for my unique product distribution setup. Very highly recommend this app!

Sept. 30, 2024

I've been using this pre-order app and I highly recommend it! The user interface is intuitive, making it easy to manage pre-orders efficiently. What really stands out is their customer service; they are responsive and helpful, always ready to assist with any inquiries or issues. This app has streamlined my ordering process and made it a breeze to keep my customers happy. If you’re looking for a reliable pre-order solution, this is the one!

Sept. 30, 2024

It works very well, and the support is quick and helpful. The only minor inconvenience is that you can't place pre-orders until the stock reaches zero. It would be more convenient and reduce missed opportunities if the system automatically allowed pre-orders for quantities exceeding the available stock when added to the cart.

Sept. 30, 2024

I needed some help getting my badge to show on my Collections page, and the response was IMMEDIATE. I had everything fixed and working within the hour. Awesome customer service.

Sept. 30, 2024

Very good app love it, lack some useful features but support is competent !

Sept. 27, 2024

Does what it says on the tin and really helpful and speedy support chat too. I use it every year for our Christmas pre-orders.