All reviews

Rating Breakdown

  • 5
    98% (1,726 ratings)
  • 4
    2% (32 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (4 ratings)

Reviews with Text

  • 95% (1,668)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 9, 2024

Great support! I received an immediate answer and the issue was solved within minutes.

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

July 8, 2024

Excellent service for assisting with set up. We had a zoom call to help set up the preorder.

Using app

4 days

Total reviews

5

Average rating

5.0

5 / 5 Share

July 8, 2024

I am not going to lie, this app costs more than some of their competitors but let me say this. it's worth every penny cause IT WORKS. I have tried so many pre order and notify apps and they all just fall short. Don't always work or just lack features. This app works so well it's made my life so easy. The support team are amazing, i had a small issue with check out and they fixed it within a few hours. I am so glad i found this app it really has everything. Such a great product!

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 8, 2024

Really like the app and super fast and attentive support.

Using app

14 days

Total reviews

8

Average rating

5.0

5 / 5 Share

July 7, 2024

Very easy to use and the chat support is excellent. Fast and speedy response and outcome.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2024

Great app, easy to use and efficient support!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2024

Amazing customer service. What a difference it makes to be able to speak to someone when setting up an unfamiliar app. It takes so much of the stress out of the process. Really recommend!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2024

Really Great support, very friendly and knowledgeable. We are off to a great start!

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2024

I am impressed with the functionality of the app. It combines pre-order & notification of back-in-stock functionality, saving the cost of two apps. Jolo from their support team was super helpful and offered to jump on a call to help with setup, which was very useful.

Store

RUSK

Using app

About 20 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

July 3, 2024

Die App und der Support sind Gold wert! Da wir unsere Produkte (Lebensmittel) importieren, und die Haltbarkeit vergleichsweise kurz ist, ist die Pre-Order-Funktion für uns enorm wichtig. Dies erspart uns Verluste durch ein abgelaufenes Verfallsdatum. Supportanfragen werden nicht nur unmittelbar beantwortet, sondern Fehler auch direkt durch den Support behoben. Gerade wenn man nicht Spezialist im IT-Bereich ist, erspart dies Mühe, Zeit und Kosten.

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 2, 2024

Their support is amazing and helped me every step of the way. Thank you!

Using app

7 days

Total reviews

4

Average rating

4.5

5 / 5 Share

July 1, 2024

I am incredibly grateful for the Timesact app and its exceptional customer support. As a new startup business owner, I have faced numerous challenges, especially with setting up pre-orders for my upcoming product launches. I tried many apps, but none fit my needs as perfectly as Timesact. I was struggling to enable pre-orders on Shopify and within the app. That's when Jolo from the Timesact support team came to my rescue. He guided me step by step, provided invaluable tips, and helped me figure out the entire process. His assistance was truly a game-changer for me. Thanks to Jolo and the Timesact app, my problem was solved, and I am now confident in managing my pre-orders. I love this app and will remain a loyal customer in the future. Highly recommend it to anyone needing a reliable pre-order solution with outstanding support!

Using app

About 17 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 28, 2024

I received fantastic service from Princess who was so quick to respond and helped me immediately. Thank you!

Store

RELLE

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 28, 2024

This is an excellent app with many useful features. In the end we were unable to use it given some issues that were not the fault of the app, however I wanted to give them a 5 star review due to their incredible customer support and diligence in getting the app working where possible.

Store

RUKSAK

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

June 26, 2024

Jolo was wonderful helping me set up the app! Loved that there was a same day appt available once I downloaded the app. This will fit my needs perfectly.

Using app

About 3 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

June 26, 2024

Amazing support and guidance from Jolo!!!thanks a lot

Using app

About 9 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

June 25, 2024

Hi The best support, I spoke with Kate and she described how the app works and helped us customize the app to our store design. Thank you! Highly recommend Best wishes

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 24, 2024

We have been using this app for several of our stores and its great! The customer service was also wonderful, they answered our messages very quickly and resolved our issues in no time. Thank you for this useful app!

Using app

About 24 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2024

Excellent customer service! Easy to chat with a support member, easy to set up product set up and walk through.

Using app

26 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 24, 2024

Jolo was very helpful in both his education and assistance in the setting up of this app. I really appreciate the opportunity to quickly get on this introductory Zoom call to ensure I get off on the right foot. Thanks!

Using app

2 days

Total reviews

4

Average rating

5.0