All reviews

Rating Breakdown

  • 5
    98% (1,726 ratings)
  • 4
    2% (32 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (4 ratings)

Reviews with Text

  • 95% (1,668)
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5 / 5 Share

June 6, 2024

Rommel was exceptionally helpful in walking me through how to use the App and answering any questions I had. I would also recommend playing around in the app a little beforehand so you are familiar with how it works.

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Spacers

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2024

The app has been very good and has many useful features and parameters to configure the badges, the words, look and feel. Although initially there were some issues with displaying the badges, the support team was very responsive, friendly, patient and assuring. And they managed to resolve the issues after some time, proving their technical capabilities. A good app to install. Thanks support team!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2024

The app works as it should. I've used this app for at least 6 months now. I'm happy with it, as I have made sales from the app. So far, customer service is very quick (within minutes) and resolved my issues just as fast. I recommend it.

Using app

10 months

Total reviews

6

Average rating

5.0

5 / 5 Share

June 5, 2024

Pam is a superstar - so patient and tested everything for me to make it was working correctly! Each time I need support, someone is always available to step in and help as quickly as possible. Thanks team!

Using app

11 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 5, 2024

Great customer support that helps with customizations in a timely manner.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 5, 2024

Very good app and best customer service!

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2024

Rommel helped me and got it set up in 5 minutes! I literally do not know how to do anything in shopfiy so I was so nervous to install a new app but we got it done, it is working, and I couldn't be happier.

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Nate's

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 4, 2024

Initial customer support call excellent. App seems easy to use and offers many options. Look forward to using.

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 1, 2024

Phenomenal customer support. I've been with them for years. Just realized an issue with our pre-orders not working (turns out its a theme issue, not theirs) and man was support fast, patient and thorough! I am super impressed.

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Agent84

Using app

Over 3 years

Total reviews

7

Average rating

4.4

5 / 5 Share

May 31, 2024

Great customer support, quick response, and resolved our problem in 24 hours. Have been using this app for almost 1 year, like it!

Using app

About 1 year

Total reviews

4

Average rating

4.8

5 / 5 Share

May 30, 2024

Great experience so far - They offer a Free Setup call and walk you through everything. App has all the functions I was looking for regarding dynamic text which shows on the product page, notification email reinstating that it's a pre-order and more. I'd recommend.

Using app

About 6 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

May 29, 2024

Works great and amazing support

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 28, 2024

We had a small issue with our website, we booked a free call to resolve it. The customer service member Jolo was helping us, we found the issue had already been resolved through the team over the weekend! Great service, Jolo was very patient, kind and knowledgeable, very impressed with the customer service!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2024

I recently installed this app to try out, and so far, I'm very impressed with the features and level of customization available. Also, the customer support is EXCELLENT. I reached out via chat to address an issue, and Pam literally resolved my issue within 5 minutes. Very friendly and professional service - thank you so much! I will update this review after I test out the pre-order aspect.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 27, 2024

Had an introductory call with Jolo who was fantastic with helping me set everything up, answered all my questions and really went above and beyond to get everything exactly as i needed it, thanks Jolo!

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Rooleo

Using app

3 days

Total reviews

3

Average rating

4.7

5 / 5 Share

May 26, 2024

I was very happy with your service and you managed to help me with everything I needed. Thank you so much!

Store

StxhdUp

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2024

Very easy installation and great customer support.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2024

Robert, the CTO, has gone above and beyond in assisting with custom CSS changes - all whilst I was on the free plan no less! Having also tested other Preorder apps such as Notify!, so far I would say this is the best option including the high threshold for preorders and most of all, the personable assistance they provide.

Using app

22 days

Total reviews

3

Average rating

3.7

5 / 5 Share

May 23, 2024

French speaker. I had a really good meeting with Jolo who taught me all the tips about the application, and took the time to understand my business to advise me on the best possible set up. I highly recommand using this app which is really easy to use. Bests,

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2024

Jolo was a great help explaining everything and helping me get my first shopify store set up with pre-order. Very patient and clear

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SOYSAND

Using app

1 day

Total reviews

2

Average rating

5.0