All reviews

Rating Breakdown

  • 5
    98% (1,726 ratings)
  • 4
    2% (32 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (4 ratings)

Reviews with Text

  • 95% (1,668)
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5 / 5 Share

May 22, 2024

Jolo is absolutely amazing!! He helped walk me through every little detail- explain things, get things set up. Best support I have ever received on an app! So kind and helpful!!

Using app

3 days

Total reviews

6

Average rating

5.0

5 / 5 Share

May 21, 2024

Great support!

Using app

About 22 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 20, 2024

Very prompt support even on the weekends. And because of giving permission to access parts of the backend of my site, they were able to guide me through each step and find a workaround where my custom coding had complicated things. Good customer service is so rare these days, it deserves to be celebrated!

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2024

Worked with JoJo from their team and can only say good things about the app and the team behind it.

Using app

3 days

Total reviews

7

Average rating

5.0

5 / 5 Share

May 19, 2024

Customer service on this app is great! Lots of features that are super customizable. Loving it so far!

Using app

1 day

Total reviews

6

Average rating

5.0

5 / 5 Share

May 19, 2024

Excellent app! Quick and easy to use! Quick customer service that was great to work with!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

May 18, 2024

Support is very knowledgeable, quick and easy to work with. Highly recommended!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

May 17, 2024

Kate was great! Very valuable onboarding meeting. She came prepared to answer my questions and resolved any concerns on the spot. Great, flexible app that clearly things about the customer needs.

Using app

1 day

Total reviews

2

Average rating

3.0

5 / 5 Share

May 17, 2024

Support has been very responsive and helpful with minor issues.

Using app

30 days

Total reviews

26

Average rating

3.7

5 / 5 Share

May 16, 2024

Perfect app, and great support team

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

May 15, 2024

Kennith was an amazing support- thank you!

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

May 15, 2024

Great customer service, product works very well!

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2024

The app needed a bit of work to function exactly how we want it but the support team are very quick to respond and solve all the issues.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 13, 2024

Jolo was extremely helpful in getting my Timesact set up. I am a new small business & was excited to learn more about Timesact & get it up & running on my site. Jolo was extremely kind, helpful, & thorough. I am so excited to have Timesact up & running for my customers!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2024

works great

Using app

2 days

Total reviews

6

Average rating

5.0

5 / 5 Share

May 13, 2024

Very good app. Set up was straightforward and without issues. We had an excellent onboarding call with Jolo and he was able to show us extra features and functionality we hadn't considered. We're just getting started with the app, but so far it's exceeding expectations. Happy to recommend.

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 12, 2024

Kenneth was fantastic! Answered everything and so easy to navigate! Thank you.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2024

Look its a great app but its a bit expensive when you start get to the higher levels.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2024

We've been looking for pre-order software that fits our needs for quite some time (and run into many that did not), this one looks fantastic and is working well for us. Support is excellent, Jolo has been very helpful in getting us up and running quickly.

Using app

5 days

Total reviews

16

Average rating

4.8

5 / 5 Share

May 8, 2024

I am not normally a fan of video call support, but Timesact surprised me. Jolo helped me out greatly explaining all the options and features and typical use cases, as well as tweaking some of the finer points for me. Would highly recommend taking the offer up on the 30min call.

Using app

About 4 hours

Total reviews

1

Average rating

5.0