All reviews

Rating Breakdown

  • 5
    98% (1,726 ratings)
  • 4
    2% (32 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (4 ratings)

Reviews with Text

  • 95% (1,668)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 7, 2024

The support team on this App are absolutely amazing! Really quick to respond and super helpful.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 7, 2024

Jolo was amazing. What a great help.

Store

JOCO

Using app

About 18 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 6, 2024

Extra quick help when preorder buttons didn't work. The app seems very intuitive.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 6, 2024

This app is awesome! Really great backend and features they've built in. Would definitely suggest taking advantage of the free half hour setup call, there's a lot to learn on how to use the platform and they walk you through it to make it easier. Jolo was super lovely, great at explaining things, and took extra time to make sure I understood everything. Would definitely recommend this app if you're looking to add preorders to your site.

Using app

About 11 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2024

The app is very easy to use. Integrated seamlessly with our Shopify store. I needed some assistance figuring things out so I set up a call with their support team. It was really easy to schedule a time. Jolo was incredibly helpful, answered all of my questions and helped me finish my setup for preorders!

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2024

Really happy with Kate's help and support. new to the app and i really like it! Really easy to use but the help is great! thank you

Store

Känsla

Using app

22 days

Total reviews

5

Average rating

5.0

5 / 5 Share

May 3, 2024

Super fast and friendly customer support, we needed a little coding done to match our theme and they rocked it. Works well for all our preorder products. Highly reccomend!

Using app

14 days

Total reviews

32

Average rating

4.3

5 / 5 Share

May 3, 2024

Easy to implement, they can just match most the elements to your theme (easy) and they will set it up together with you with a video meeting immediately after you install. I selected and had it running nicely within 3 hours for a presale. Great customer service, nice people and happy to jump in your site and fix anything. Mostly bugless. Some nice features, like if you have a mixed preorder and in-stock order, they can do a popup that lets them know it wont ship till the preorder is restocked.

Store

Yogo

Using app

About 5 hours

Total reviews

31

Average rating

3.4

5 / 5 Share

Aug. 30, 2024

Terrific support! love the app - it is perfect for my furniture store.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 2, 2024

Bis jetzt tolle App. Die Vorbestellungen waren immer ein Hindernis, zu umständlich und zu viele verloren Sales. Jetzt nicht mehr. Danke

Using app

About 3 hours

Total reviews

5

Average rating

4.4

5 / 5 Share

April 30, 2024

Jolo was great with support with a specific issue I was having. He also gave a great overview of the app for future use as I am taking over our shopify from someone else. all in all great experience!

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 30, 2024

The customer service reviews were the icing on the decision making cake. I knew I would need some extra care. Jolo was patient, clear and most thoughtful in our onboarding call. I feel informed and ready to utilize this app. I think it offers the best options and the added bonus of a responsive and caring customer service team. Bravo.

Store

Dakini

Using app

1 day

Total reviews

3

Average rating

3.7

5 / 5 Share

April 29, 2024

Very easy to install and excellent customer support!

Using app

About 9 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

April 29, 2024

Very easy to use works very well. The onboarding call was very supportive - Kate professionally demonstrated how to use the additional features and answered all my questions with ease :)

Using app

About 3 hours

Total reviews

2

Average rating

3.0

5 / 5 Share

April 29, 2024

Glad I opted for the call! It was much quicker to get an overview and target my questions towards what I needed

Using app

3 days

Total reviews

2

Average rating

4.5

5 / 5 Share

April 26, 2024

The app has been incredible to use and is an essential part of our business. The support team has been top notch (shout out to Pam) and always responsive to troubleshooting issues, which are often responded to and fixed within a matter of minutes. Would highly recommend this app for anyone looking to manage pre-orders.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 26, 2024

Great Pre-order app that covers all of our requirements and very helpful customer support. Recommend.

Store

Sleeper

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 26, 2024

Absolutely fantastic customer service, I constantly need lots of help and updates and tricky things and they are always online to support and always get the problem fixed immediately.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 26, 2024

I believe theme we use had many customized widget so there were few hard thing to fix but they fixed it in 12 hours! Thank you for amazing customer service

Store

KKANG

Using app

About 21 hours

Total reviews

9

Average rating

5.0

5 / 5 Share

April 25, 2024

Jollo was of great help. Got setup right away. Thanks again!

Using app

12 months

Total reviews

3

Average rating

5.0