All reviews

Rating Breakdown

  • 5
    97% (1,658 ratings)
  • 4
    1% (20 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (3 ratings)
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5 / 5 Share

Oct. 9, 2024

Extremely helpful staff, made it easy to set up thank you, Jolo was amazing at working out what I was doing wrong and helped me to correct everything. Great service thank you.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 8, 2024

Only downloaded today but after using about 3 different apps prior this was very easy to set up. I could not however work out one small part so I got onto support & they came back straight away & told me how to sort out! So far so good

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 8, 2024

We've had to contact Timesact team a couple times now and every time they have been patient and understanding in helping us resolve our issues.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 8, 2024

Support is amazing! They help with resolving issues super fast!

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RE ONA

Using app

27 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 7, 2024

The onboarding procedure went incredibly smoothly. The onboarding specialist was very nice and chill and open to any stupid questions we were throwing at him. Since we've just started using the app, we still need some time before we can give some actual feedback about its functions. We will make sure to update our review later!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2024

Timesact is a very effective, intuitive preorder app, and Jolo from customer service was incredibly helpful in walking me through the app set-up and helping me configure settings.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 4, 2024

I always get the best support from this app.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2024

Very easy to have customer service support and very user friendly app.

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 3, 2024

great help from Louie in the team. Excellent service :)

Using app

34 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 2, 2024

I just had an absolute pleasure of being in a zoom meeting with Jolo. Jolo did a fantastic job at explaining everything neatly, efficiently and clear. Making sure I was following along and understanding what was happening on his end. Though I knew all of the information due to research, I still found it wonderful how well he quited the features of the app and making sure that was I read about the app was in fact truthful. Great experience from here and a jolly good laugh as well. Cannot wait to try the app.

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Trawel

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2024

SEMPRE AL TOP, CERCAVO APP DA TEMPO COSI, HO AVUTO QUALCHE PROBLEMA CON LA CONNESSIONE E QUALCHE BUG CON IL MIO TEMA SHOPIFY MA HANNO RISOLTO TUTTO IN NEANCHE 12H, GRAZIE

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 1, 2024

Very much enjoyed working with Jolo. He helped me set the entire app up and made sure I understood how to make updates into the future. He also helped guide me on which settings are best for my unique product distribution setup. Very highly recommend this app!

Using app

About 14 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2024

I've been using this pre-order app and I highly recommend it! The user interface is intuitive, making it easy to manage pre-orders efficiently. What really stands out is their customer service; they are responsive and helpful, always ready to assist with any inquiries or issues. This app has streamlined my ordering process and made it a breeze to keep my customers happy. If you’re looking for a reliable pre-order solution, this is the one!

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 30, 2024

It works very well, and the support is quick and helpful. The only minor inconvenience is that you can't place pre-orders until the stock reaches zero. It would be more convenient and reduce missed opportunities if the system automatically allowed pre-orders for quantities exceeding the available stock when added to the cart.

Using app

About 2 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Sept. 30, 2024

I needed some help getting my badge to show on my Collections page, and the response was IMMEDIATE. I had everything fixed and working within the hour. Awesome customer service.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 30, 2024

Very good app love it, lack some useful features but support is competent !

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 27, 2024

Does what it says on the tin and really helpful and speedy support chat too. I use it every year for our Christmas pre-orders.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 27, 2024

Great customer service, the app is quite easy to set-up, and if you have any doubts, the support team responds instantly! Nice and simple customization options. Works smoothly. Loving it already!

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2024

Perfect and fast respons. This was a good choice to buy this app

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 26, 2024

まず無料で始められるのと、無料のzoomミーティング(英語のみ)があるので、不明点を気軽に聞くことができとても満足です!日本語でもすごく直感的に使いやすいので、日本のユーザーにも自信を持ってお勧めできます!

Store

Frames

Using app

1 day

Total reviews

1

Average rating

5.0