Preorder Now Presale Timesact for Shopify

Preorder Now Presale Timesact

Grow preorders with back in stock, restock alerts and waitlist
Rating
4.9
Feedback
1,882
Reviews
Chart
#500
Shopify

All reviews

5 / 5 Share
July 3, 2024

Really Great support, very friendly and knowledgeable. We are off to a great start!

Store Using app Total reviews Average rating
Football Depot About 22 hours 1 5.0
5 / 5 Share
July 3, 2024

I am impressed with the functionality of the app. It combines pre-order & notification of back-in-stock functionality, saving the cost of two apps. Jolo from their support team was super helpful and offered to jump on a call to help with setup, which was very useful.

Store Using app Total reviews Average rating
RUSK About 20 hours 5 5.0
5 / 5 Share
July 3, 2024

Die App und der Support sind Gold wert! Da wir unsere Produkte (Lebensmittel) importieren, und die Haltbarkeit vergleichsweise kurz ist, ist die Pre-Order-Funktion für uns enorm wichtig. Dies erspart uns Verluste durch ein abgelaufenes Verfallsdatum. Supportanfragen werden nicht nur unmittelbar beantwortet, sondern Fehler auch direkt durch den Support behoben. Gerade wenn man nicht Spezialist im IT-Bereich ist, erspart dies Mühe, Zeit und Kosten.

Store Using app Total reviews Average rating
MH12.Shop 2 days 3 5.0
5 / 5 Share
July 2, 2024

Their support is amazing and helped me every step of the way. Thank you!

Store Using app Total reviews Average rating
Collectors Alchemy 7 days 5 4.6
5 / 5 Share
July 1, 2024

I am incredibly grateful for the Timesact app and its exceptional customer support. As a new startup business owner, I have faced numerous challenges, especially with setting up pre-orders for my upcoming product launches. I tried many apps, but none fit my needs as perfectly as Timesact. I was struggling to enable pre-orders on Shopify and within the app. That's when Jolo from the Timesact support team came to my rescue. He guided me step by step, provided invaluable tips, and helped me figure out the entire process. His assistance was truly a game-changer for me. Thanks to Jolo and the Timesact app, my problem was solved, and I am now confident in managing my pre-orders. I love this app and will remain a loyal customer in the future. Highly recommend it to anyone needing a reliable pre-order solution with outstanding support!

Store Using app Total reviews Average rating
Sialia USA About 17 hours 1 5.0
5 / 5 Share
June 28, 2024

I received fantastic service from Princess who was so quick to respond and helped me immediately. Thank you!

Store Using app Total reviews Average rating
RELLE Over 2 years 1 5.0
5 / 5 Share
June 28, 2024

This is an excellent app with many useful features. In the end we were unable to use it given some issues that were not the fault of the app, however I wanted to give them a 5 star review due to their incredible customer support and diligence in getting the app working where possible.

Store Using app Total reviews Average rating
RUKSAK 1 day 5 5.0
5 / 5 Share
June 26, 2024

Jolo was wonderful helping me set up the app! Loved that there was a same day appt available once I downloaded the app. This will fit my needs perfectly.

Store Using app Total reviews Average rating
Moon & Stone About 3 hours 3 5.0
5 / 5 Share
June 26, 2024

Amazing support and guidance from Jolo!!!thanks a lot

Store Using app Total reviews Average rating
CARAVANA About 9 hours 4 5.0
5 / 5 Share
June 25, 2024

Hi The best support, I spoke with Kate and she described how the app works and helped us customize the app to our store design. Thank you! Highly recommend Best wishes

Store Using app Total reviews Average rating
ROSES AND LACE 7 months 4 5.0
5 / 5 Share
June 24, 2024

We have been using this app for several of our stores and its great! The customer service was also wonderful, they answered our messages very quickly and resolved our issues in no time. Thank you for this useful app!

Store Using app Total reviews Average rating
Nibs.com About 24 hours 1 5.0
5 / 5 Share
June 24, 2024

Excellent customer service! Easy to chat with a support member, easy to set up product set up and walk through.

Store Using app Total reviews Average rating
Wonderland222 26 days 2 5.0
5 / 5 Share
June 24, 2024

Jolo was very helpful in both his education and assistance in the setting up of this app. I really appreciate the opportunity to quickly get on this introductory Zoom call to ensure I get off on the right foot. Thanks!

Store Using app Total reviews Average rating
OPTIMACY 2 days 4 5.0
5 / 5 Share
June 24, 2024

I met with Jolo for the app demo ad download . He was excellent! Clear, kind and patient. I would recommend the app to other small business owners based on the functionality I am familiar with at this stage. Thanks Jolo!

Store Using app Total reviews Average rating
Bambinista About 2 hours 1 5.0
5 / 5 Share
June 21, 2025

- We've had this app for a long time and would give it more stars if we could. The functionality helps us to manufacture in small quantities and ensure customers are informed about their pre-order. However, the customer service is why we wanted to write a review today. As every Shopify user knows, a new Shopify theme update can cause some code to go wonky (technical term). We always reach out to the team before publishing a new theme or update to ensure the code will work. They're online, friendly, and fast. Try this app, you won't be disappointed.

Store Using app Total reviews Average rating
Zendira About 2 years 5 5.0
5 / 5 Share
June 21, 2024

Excellent support! A++ Thank you!

Store Using app Total reviews Average rating
5 / 5 Share
June 21, 2024

Parfait ! de nombreux réglages et le support présent et réactif ! Je recommande

Store Using app Total reviews Average rating
SOWL Training 6 months 2 5.0
5 / 5 Share
June 21, 2024

I am very happy with the service so far. I love that they offer onboarding assistance to help set up the app. I met with Jolo and he was extremely effective and efficient. Thank you!

Store Using app Total reviews Average rating
miix mii Hair Co. About 11 hours 6 5.0
5 / 5 Share
June 20, 2024

Amazing support staff and app. They quickly fixed a display modification I wanted, and they were available to video chat to show me how to use the app. There are some awesome features in development I'm really excited about too! Keep up the great work!

Store Using app Total reviews Average rating
Omni Art About 18 hours 4 5.0
5 / 5 Share
June 19, 2024

Jolo was excellent! His customer service was impeccable and he did an outstanding job answering all of my questions as well as his guidance through the app itself. I now feel very comfortable moving forward with my launch date because I can now incorporate a pre-order tab. I am really impressed with the app as well as the live support you receive if you have a question and need to speak with someone, directly. There are also quick and easy to follow tutorials that help as a resource tool, if needed. Thanks again Jolo, I wish you all the best and I would highly recommend this app, by far.

Store Using app Total reviews Average rating
OOP-SEES 5 days 2 5.0
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