All reviews

Rating Breakdown

  • 5
    98% (1,728 ratings)
  • 4
    2% (32 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (4 ratings)

Reviews with Text

  • 94% (1,670)
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5 / 5 Share

March 12, 2024

Store

BAHAAR

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2024

Very good App, easy to use compared with others that I have tried and it's very functional. Even when small problems have arisen customer service are quick to answer and quick to resolve. Recommend to Install if you are looking for a good program to cater to your pre-order needs.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2024

Jon and his team have literally gone beyond the call of duty for me and my company plenty of times in just a short time span. It’s been close to a year now that we’ve been working together on some things and I have zero complaints about him. HIGHLY recommend! He’s always ready when I need help on something. Even for the littlest of things, and that’s what I appreciate the most. That, and the communication/transparency are things that I value and treasure the most, not just in business, but in life as well. You will not regret working with him. That I can promise you.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2024

Support was right there when I needed it, and helped resolve my issue within a matter of minutes. I am able to customize my Pre-Order and put in notes for the customer, set a shipping date, and put in a time period to apply the pre-order. All things I was looking to do. Love how simple!!!

Using app

31 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2024

Very versatile, customizable, and intuitive app. We needed some extra customization for an unusual variant display and before we were even sure if we'd be using this app (we are!) Robert created a quick and perfect solution. The pricing seemed like it might be confusing at first but it really makes sense and is very competitive for the functionality we get. Great instructional videos too, seems like they though of everything. Everyone I dealt with in service was proactive and helpful even over the weekend. Highly recommend!

Using app

6 days

Total reviews

2

Average rating

4.5

5 / 5 Share

March 5, 2024

Support is always very responsive and helpful in answering questions, providing customizations and helping address issues.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2024

Great and fast service! Works perfectly. Very happy.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

March 5, 2024

It is without the best guided support I've had to date. Superb. Thankyou Jolo ;) Crafty Wink Clothing Northern Ireland

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2024

Such a great little app -- does what it says and SUBLIME support. 10/10 would recommend!

Using app

12 months

Total reviews

10

Average rating

5.0

5 / 5 Share

March 1, 2024

I have enjoyed this app. Pre-Orders for online shops and new products is vital. This app is easy install and to use. The support that I experienced was phenomenal. Had a slight issue as all apps do and the live chat support was instant, knowledgeable, patient, and very nice to work with.

Using app

About 1 hour

Total reviews

3

Average rating

3.7

5 / 5 Share

March 1, 2024

Great app, great support!

Using app

9 days

Total reviews

6

Average rating

4.3

5 / 5 Share

March 1, 2024

Excellent set-up support

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 29, 2024

Rommel (I might have spelt his name wrong, sorry!) Was a great help! He took the time to run me through the app, helped with implementation and was very patient. Great customer support call! Thanks, Lana

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 29, 2024

The customer service is a-mazing! The chat is not robotic but an actual human who can help and take action right away. Love this app and the team behind it.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 29, 2024

The video support/Set Up call was excellent. Jolo took the time to explain the nuances of the app which was useful having not used it before. He answered all questions I had and went above and beyond adding some code to our website to ensure the Pre-Order Banner and message were formatted correctly. He set up a template and added it to one of our products to make sure it was working and displaying correctly. He also went through the full work flow to ensure all messages were where they should be. Great service all round!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 29, 2024

Great product! Excellent support. Better functionality with this pre-sale app than the rest of them for sure!

Using app

1 day

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 28, 2024

Pam was very helpful and provided a guided thorough set up for us. The support team is very responsive. We are new to the app but it appears the features are exactly what we are looking for.

Using app

6 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 28, 2024

Great functionality and tech support is quick, responsive and helpful.

Using app

About 1 year

Total reviews

5

Average rating

3.6

5 / 5 Share

Feb. 28, 2024

Jolo was so helpful in teaching me all the features of the app and helped me set it up in real time. He was so patient with all my questions, 5 stars :)

Store

Realm

Using app

1 day

Total reviews

9

Average rating

5.0

5 / 5 Share

Feb. 27, 2024

Store

molosco

Using app

About 4 hours

Total reviews

1

Average rating

5.0