Preorder Now Presale Timesact for Shopify

Preorder Now Presale Timesact

Grow preorders with back in stock, restock alerts and waitlist
Rating
4.9
Feedback
1,882
Reviews
Chart
#500
Shopify

All reviews

5 / 5 Share
June 1, 2024

Phenomenal customer support. I've been with them for years. Just realized an issue with our pre-orders not working (turns out its a theme issue, not theirs) and man was support fast, patient and thorough! I am super impressed.

Store Using app Total reviews Average rating
Agent84 Over 3 years 7 4.4
5 / 5 Share
May 31, 2024

Great customer support, quick response, and resolved our problem in 24 hours. Have been using this app for almost 1 year, like it!

Store Using app Total reviews Average rating
TEVADA Tarot About 1 year 5 4.8
5 / 5 Share
May 30, 2024

Great experience so far - They offer a Free Setup call and walk you through everything. App has all the functions I was looking for regarding dynamic text which shows on the product page, notification email reinstating that it's a pre-order and more. I'd recommend.

Store Using app Total reviews Average rating
Feiona Jewelry About 6 hours 3 5.0
5 / 5 Share
May 29, 2024

Works great and amazing support

Store Using app Total reviews Average rating
Torso Electronics 3 days 1 5.0
5 / 5 Share
May 28, 2024

We had a small issue with our website, we booked a free call to resolve it. The customer service member Jolo was helping us, we found the issue had already been resolved through the team over the weekend! Great service, Jolo was very patient, kind and knowledgeable, very impressed with the customer service!

Store Using app Total reviews Average rating
Tulā Code Ltd 4 days 1 5.0
5 / 5 Share
May 27, 2024

I recently installed this app to try out, and so far, I'm very impressed with the features and level of customization available. Also, the customer support is EXCELLENT. I reached out via chat to address an issue, and Pam literally resolved my issue within 5 minutes. Very friendly and professional service - thank you so much! I will update this review after I test out the pre-order aspect.

Store Using app Total reviews Average rating
WindowShopGal About 1 month 2 5.0
5 / 5 Share
May 27, 2024

Had an introductory call with Jolo who was fantastic with helping me set everything up, answered all my questions and really went above and beyond to get everything exactly as i needed it, thanks Jolo!

Store Using app Total reviews Average rating
Rooleo 3 days 3 4.7
5 / 5 Share
May 26, 2024

I was very happy with your service and you managed to help me with everything I needed. Thank you so much!

Store Using app Total reviews Average rating
StxhdUp About 4 hours 1 5.0
5 / 5 Share
May 24, 2024

Very easy installation and great customer support.

Store Using app Total reviews Average rating
Climate Town About 4 hours 1 5.0
5 / 5 Share
May 23, 2024

Robert, the CTO, has gone above and beyond in assisting with custom CSS changes - all whilst I was on the free plan no less! Having also tested other Preorder apps such as Notify!, so far I would say this is the best option including the high threshold for preorders and most of all, the personable assistance they provide.

Store Using app Total reviews Average rating
Petit Playa 22 days 3 3.7
5 / 5 Share
May 23, 2024

French speaker. I had a really good meeting with Jolo who taught me all the tips about the application, and took the time to understand my business to advise me on the best possible set up. I highly recommand using this app which is really easy to use. Bests,

Store Using app Total reviews Average rating
Kazadrip 2 months 2 5.0
5 / 5 Share
May 23, 2024

Jolo was a great help explaining everything and helping me get my first shopify store set up with pre-order. Very patient and clear

Store Using app Total reviews Average rating
SOYSAND 1 day 3 5.0
5 / 5 Share
May 22, 2024

Jolo is absolutely amazing!! He helped walk me through every little detail- explain things, get things set up. Best support I have ever received on an app! So kind and helpful!!

Store Using app Total reviews Average rating
JackCarrUSA 3 days 6 5.0
5 / 5 Share
May 21, 2024

Great support!

Store Using app Total reviews Average rating
Pan's Mushroom Jerky About 22 hours 2 5.0
5 / 5 Share
May 20, 2024

Very prompt support even on the weekends. And because of giving permission to access parts of the backend of my site, they were able to guide me through each step and find a workaround where my custom coding had complicated things. Good customer service is so rare these days, it deserves to be celebrated!

Store Using app Total reviews Average rating
Electric Living 29 days 1 5.0
5 / 5 Share
May 20, 2024

Worked with JoJo from their team and can only say good things about the app and the team behind it.

Store Using app Total reviews Average rating
PRIVATE LABEL 3 days 7 5.0
5 / 5 Share
May 19, 2024

Customer service on this app is great! Lots of features that are super customizable. Loving it so far!

Store Using app Total reviews Average rating
Vagabond Heart 1 day 6 5.0
5 / 5 Share
May 19, 2024

Excellent app! Quick and easy to use! Quick customer service that was great to work with!

Store Using app Total reviews Average rating
One Shalom About 1 hour 2 5.0
5 / 5 Share
May 18, 2024

Support is very knowledgeable, quick and easy to work with. Highly recommended!

Store Using app Total reviews Average rating
Wild Tide Seafoods Over 1 year 4 5.0
5 / 5 Share
May 17, 2024

Kate was great! Very valuable onboarding meeting. She came prepared to answer my questions and resolved any concerns on the spot. Great, flexible app that clearly things about the customer needs.

Store Using app Total reviews Average rating
528 Innovations 1 day 2 3.0
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