All reviews

Rating Breakdown

  • 5
    98% (1,728 ratings)
  • 4
    2% (32 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (4 ratings)

Reviews with Text

  • 94% (1,670)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 11, 2024

I have had many sales the minute I installed this app that I would have normally lost from customers leaving the site when their size was out of stock. I cannot stress enough how much this app changed my business, the app itself is so easy to use and the support is like nothing I have ever experienced, kind, amazing, prompt, knowledgeable support online. So glad I found this app.

Using app

6 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 10, 2024

Using this app for a second round of pre-orders. It is by far way easier to use than any of the other apps I have tried. I was also experiencing some issues and the customer support was SO QUICK and helpful. I 100% would recommend this app :)

Store

Iksplor

Using app

10 months

Total reviews

12

Average rating

5.0

5 / 5 Share

Feb. 10, 2024

Just what I was looking for, and the customer service provided by Kate was awesome! Good work, team!

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 9, 2024

Great app and really quick support.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 9, 2024

The developers on the guided set up call are great in showing you how to get the most out of the app. We now use this app to communicate with customers when items are going to arrive back in stock and allow them to place orders beforehand.

Using app

10 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 9, 2024

Great app with excellent support any issues are quickly sorted and fixed.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 9, 2024

always give good service, every time i need something they are always helpful.

Using app

Almost 2 years

Total reviews

6

Average rating

3.3

5 / 5 Share

Feb. 8, 2024

Princess did a great job helping us with issues we were having. Very quick fixes!!!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 7, 2024

Highly recommend! Easy installation and excellent customer support. The App provides the product support necessary to capture advance sales and funnel promotions.

Store

AiroPx

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 7, 2024

Chat agent Princess is extremely prompt in helping to rectify the issue, and accurately at that too. Can't be more grateful. Thanks!

Store

Mopio

Using app

3 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 7, 2024

Robert was able to fix the issue of Backorder showing up on the product page when a product was out of stock by removing the BACKORER badge. Now the potential purchaser is taken to the order page and then will see that the product is sold out and on backorder...BUT will be presented with the option of providing their email so that we can contact them when the product is back in stock and hopefully complete the sale. So now folks won't potentially just "walk away" and we have no idea of who they are and how to follow up with them. Great job, Robert!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 6, 2024

Super app for my needs,and the team (Robert) was for me to solve very fast all the needs. Thank you very much !

Store

Zellini

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 5, 2024

This app is exactly what I was looking for to manage our pre-orders. It is very simple to use, has good onboarding, and has enough features to customize for specific use cases. Robert the CTO has been extremely helpful getting us onboarded. Oh and the price is very competitive for what they offer. Couldn't recommend this app enough for managing preorders.

Using app

10 days

Total reviews

11

Average rating

4.5

5 / 5 Share

Feb. 5, 2024

Jolo was great in the set up call, answered all the questions I had and helped me set my first pre order !

Using app

2 days

Total reviews

17

Average rating

5.0

5 / 5 Share

Feb. 5, 2024

Perfect and very easy to use - very friendly and fast helpdesk. I highly recommend

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2024

Thanks to rommel, the best cs and technician. Solved my problem kindly and professionally. The explanation was so good that I am 100% satisfied.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2024

Jonathan was most helpful, not only quickly resolving my issues but also proactively suggesting improvements and applying them after my consent. It was one of the best supports I have ever received.

Store

BCBY

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 1, 2024

customer support is great and quick response. Thank you!

Using app

About 22 hours

Total reviews

3

Average rating

3.7

5 / 5 Share

Feb. 1, 2024

The developers of this app are super nice! I contacted them about an error I got after switching theme, they just solved it for me in 10mins, with some detailed tutorials of how to send collaborative code and accepting request attached. Great work, thanks!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2024

Great app with great support. Does exactly what I need allowing customers to pre-order up to the exact quantity of each variant I know will be arriving in my next shipment. My only minor complaint is that it prevents a discount plugin I was using from working correctly, but I can live with that.

Using app

20 days

Total reviews

7

Average rating

5.0