All reviews

Rating Breakdown

  • 5
    98% (1,805 ratings)
  • 4
    2% (34 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (6 ratings)

Reviews with Text

  • 93% (1,725)
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5 / 5 Share

April 19, 2024

Muy buena aplicación, fácil de entender, y el soporte funciona excelente

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2024

This app enhance cash flow! The developer can support us and he's very kind.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2024

Excellent customer service with Jolo! Really friendly and helped me get this setup. Awesome tech support and awesome experience so far!

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2024

Prompt responsive service and knowledgable tech support. The app does what it says it does. Very satisfied.

Using app

26 days

Total reviews

2

Average rating

3.0

5 / 5 Share

April 17, 2024

Intuitive and valuable - big shoutout to Jolo for the great onboarding call!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2024

Great help ! App is user friendly

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2024

Great product, helpful support staff! Works well and looks great on my site. Thank you!

Using app

38 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2024

Great customer support - helped me customize and work out a few tweaks. One issue with cart displaying full price vs. deposit amount, but it's a Shopify limitation and shouldn't be too impactful. Great interface compared to other pre-order apps I considered. Recommend this choice.

Using app

About 5 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 11, 2024

Superb customer service, they had our pre-order feature working in minutes versus the countless apps that we tried that would not work with our theme.

Using app

36 minutes

Total reviews

11

Average rating

5.0

5 / 5 Share

April 11, 2024

Mega Support! Mir wurde direkt weitergeholfen und die Integration war schnell erledigt. Die App erfüllt Ihren Zweck. :)

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2024

Team was helpful and answered my questions. So far the app seems to address all our needs.

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

April 9, 2024

The preorder app offers a seamless experience, making it effortless to reserve items in advance. Its user-friendly interface allows for easy navigation, ensuring a smooth preordering process. The app's functionality is commendable, providing timely updates and notifications regarding preorder status. What truly sets this app apart is its exceptional customer support. The support team is incredibly helpful, promptly addressing any queries or concerns with professionalism and efficiency. Their dedication to customer satisfaction enhances the overall experience, making preordering a breeze. Overall, it's a fantastic app that delivers on its promise, with top-notch support to boot. Highly recommended for anyone looking to preorder hassle-free.

Using app

12 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 9, 2024

The support is top tier! Very responsive, quick to act, and genuinely very nice people to deal with.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 8, 2026

Update Jan 2026: the app has been very good, but not without issues, although they were usually solved quickly by the app team. This has been the best of a dozen backorder apps I have tried; but in my experience backorder apps are tricky and tend to interfere with other site functions, especially when there is a Shopify update or change to something else on the site. This is not isolated to Timesact by any means and as I said this is the most successful one I have tried yet, but as a sole business owner with not much tech knowledge (or none!) it is too stressful and too much work/time to keep a backorder app installed so I think this will be the last month of use for me. But, if you are after a good backorder app I would definitely give this one a go :-) ......... Have been very pleased with the app generally anyway, but needed to query a potential issue that came up. Very quick response and provided a helpful solution. Can't ask for more!

Using app

About 2 years

Total reviews

5

Average rating

4.4

5 / 5 Share

April 8, 2024

Had a very time efficient and effective call with Jolo. He walked me through the new selling plan I needed and how to set it up for any future pre order campaigns. We also went over the additional email to the customer confirming their pre-order and the estimated shipping date. Great Customer Service.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2024

great app, very very well thought. Love the support team

Store

umme.ro

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2024

Great service, fast reply and amazing app. Rommel went byond and above to make sure that all my request issues were resolved. Highly recommended

Using app

12 months

Total reviews

12

Average rating

4.3

5 / 5 Share

April 5, 2024

Excellent and fast customer service! Highly recommend this app!!!

Using app

23 minutes

Total reviews

16

Average rating

4.8

5 / 5 Share

April 4, 2024

Al Kenneth Bunani was super helpful setting up a pre-order and the app works awesome. I used to use purple dot and they had SO many glitches, this app Is way better!

Using app

36 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

April 4, 2024

Jolo was AWESOME! I had this app and deleted it because I had no idea how to use it but I am SO happy that I booked a support call to understand it! In real-time Jolo walked me through the process and helped me set up my Pre-Order campaigns, as well as gave me insight into how it works, messaging that works well and even walked me through customizations. I am now ready for a huge Mother's Day season with no missed opportunities of sales - THANK YOU!!

Using app

About 1 month

Total reviews

3

Average rating

5.0