Preorder Now Presale Timesact
All reviews
Intuitive and valuable - big shoutout to Jolo for the great onboarding call!
Great help ! App is user friendly
Great product, helpful support staff! Works well and looks great on my site. Thank you!
Great customer support - helped me customize and work out a few tweaks. One issue with cart displaying full price vs. deposit amount, but it's a Shopify limitation and shouldn't be too impactful. Great interface compared to other pre-order apps I considered. Recommend this choice.
I have been with Timesact since close to the beginning, and they continue to do excellent work. We live in such a digital world today that finding live, one-on-one help is a great, great challenge. This is what I love about Timesact! The customer service is superb, they create a personal experience where you will not want to go anywhere else. Thank you to Rommel, who was patient, kind and thorough. He went above and beyond to resolve my concerns. Best pre-order app ever!
Superb customer service, they had our pre-order feature working in minutes versus the countless apps that we tried that would not work with our theme.
Mega Support! Mir wurde direkt weitergeholfen und die Integration war schnell erledigt. Die App erfüllt Ihren Zweck. :)
Team was helpful and answered my questions. So far the app seems to address all our needs.
The preorder app offers a seamless experience, making it effortless to reserve items in advance. Its user-friendly interface allows for easy navigation, ensuring a smooth preordering process. The app's functionality is commendable, providing timely updates and notifications regarding preorder status. What truly sets this app apart is its exceptional customer support. The support team is incredibly helpful, promptly addressing any queries or concerns with professionalism and efficiency. Their dedication to customer satisfaction enhances the overall experience, making preordering a breeze. Overall, it's a fantastic app that delivers on its promise, with top-notch support to boot. Highly recommended for anyone looking to preorder hassle-free.
The support is top tier! Very responsive, quick to act, and genuinely very nice people to deal with.
Update Jan 2026: the app has been very good, but not without issues, although they were usually solved quickly by the app team. This has been the best of a dozen backorder apps I have tried; but in my experience backorder apps are tricky and tend to interfere with other site functions, especially when there is a Shopify update or change to something else on the site. This is not isolated to Timesact by any means and as I said this is the most successful one I have tried yet, but as a sole business owner with not much tech knowledge (or none!) it is too stressful and too much work/time to keep a backorder app installed so I think this will be the last month of use for me. But, if you are after a good backorder app I would definitely give this one a go :-) ......... Have been very pleased with the app generally anyway, but needed to query a potential issue that came up. Very quick response and provided a helpful solution. Can't ask for more!
Had a very time efficient and effective call with Jolo. He walked me through the new selling plan I needed and how to set it up for any future pre order campaigns. We also went over the additional email to the customer confirming their pre-order and the estimated shipping date. Great Customer Service.
Great service, fast reply and amazing app. Rommel went byond and above to make sure that all my request issues were resolved. Highly recommended
Excellent and fast customer service! Highly recommend this app!!!
Al Kenneth Bunani was super helpful setting up a pre-order and the app works awesome. I used to use purple dot and they had SO many glitches, this app Is way better!
Jolo was AWESOME! I had this app and deleted it because I had no idea how to use it but I am SO happy that I booked a support call to understand it! In real-time Jolo walked me through the process and helped me set up my Pre-Order campaigns, as well as gave me insight into how it works, messaging that works well and even walked me through customizations. I am now ready for a huge Mother's Day season with no missed opportunities of sales - THANK YOU!!
Jolo was super helpful in our set up call. The program should be helpful for our customers.
Jolo did an amazing support helping me setting up everything. Thank you so much.
Very prompt and competent support by Jolo. The app works perfectly.
Works great! Use it for 7 months now and never had any issues. Their support is also very good, fast reply and helpfull!
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