All reviews

Rating Breakdown

  • 5
    98% (1,729 ratings)
  • 4
    2% (33 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (4 ratings)

Reviews with Text

  • 94% (1,672)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 7, 2024

I booked a call with there tech support team to make sure everything would be prepared for my product launch next week. I got connected with Rommel, and he was incredible, you can always tell a great service by the knowledge one has about their own product, and all of my questions were answered without issue. I couldn't recommend this app enough!

Using app

About 18 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 7, 2024

We have only just got set up on the app. However, the customer service is top notch and they have a great offering. The app seems to work really well. We are very excited and think this app will be a fantastic tool for us.

Using app

2 days

Total reviews

29

Average rating

5.0

5 / 5 Share

Jan. 6, 2024

Pam was great! I needed help setting up my account and she did everything's perfect, great user friendly app and customer service top notch!

Using app

4 days

Total reviews

17

Average rating

4.8

5 / 5 Share

Jan. 5, 2024

Wow! Timesact not only has an incredibly intuitive user interface that allows anyone to feel comfortable to go in and set up pre-orders but where I'm really surprised is with the level of care for customer support. I've needed their assistance with a few custom attributes on our store, and their tech team is incredibly responsive at all hours. Honestly a fantastic solution for pre-orders.

Store

Perple

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2024

Excellent customer in our and very useful app!

Store

SIXELAR

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

This is THE app you need. I downloaded this app in a panic after selling out a viral dress. It was so easy to install and the team members assisting behind the on site chat function were absolutely phenomenal! I had pre order up and running the same day and when i needed to re-customise some of the dates that certain products would be available, Pam talked me through it in under five minutes. If i could give this 10 stars I would.

Using app

About 24 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

Love this app so far!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

Great app, but not only that the support received is excellent. Immediate help and everything is done for you without questions. 'Princess' in particular is a great asset to the company. Thank you once again.

Using app

4 months

Total reviews

13

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

I use this app quite a lot. Never had any issues. Easy to set up and update. And I just spoke to Jolo - their customer support rep, via video call. I love their customer support!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

Excellent support, answered my questions as well as taking a look at my store code.

Using app

About 14 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

The app is easy to use and customer service is very helpful. I got my issue resolved quickly.

Using app

About 23 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 3, 2024

Thanks for the grat costumer service! 10/10 recommend Jolo!

Using app

About 3 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 3, 2024

Enorm tevreden over deze pre-order app! Duidelijke instructies, doet wat het beloopt en zelfs toen ik hulp nodig had, werd ik binnen een kwartiertje geholpen door een medewerker. Zeker een aanrader

Store

LUXA

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 29, 2023

Easy setup, excellent support to optimize the app for a 5/5 star experience

Using app

15 days

Total reviews

4

Average rating

4.5

5 / 5 Share

Dec. 28, 2023

It's early day for us using the app. This transition over from another app has been planned for a few months. After experiencing too many issues with our old preorder app, I moved was a must. Preorders play a big part in our business, we needed reliability. Timesact came highly recommended and the reviews speak for themselves. The customer service team have been really helpful in getting us up and running. Very pleased we finally moved to a better app to support us going forward.

Using app

2 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 26, 2023

This app functions exactly like I had hoped. I’ve tried two other pre-order apps, and they were missing some of the features that I find absolutely critical for my business. Not only that, any issues that I’ve had, their customer support is fast and efficient. Highly recommend.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 24, 2023

Super application et surtout vraiment un service client réactif en direct qui corrige tout rapidement

Store

Nodie's

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2023

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2023

great support system! easy to use as well!

Store

Renée

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2023

[UPDATE] Very well designed app. App does a lot of things without custom coding other apps can only do with custom coding that would take forever to get implemented. Definitely one of the very well-thought-of app! Would highly recommend! Jolo from customer support was awesome as he helped and guided me through a couple of very useful functions. [OLD] Super fast customer support and reasonable pricing for functions the app provides! Love how you can customize each products for pre-order, back in stock, etc.

Using app

5 days

Total reviews

6

Average rating

5.0