All reviews

Rating Breakdown

  • 5
    98% (1,805 ratings)
  • 4
    2% (34 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (6 ratings)

Reviews with Text

  • 93% (1,725)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 14, 2024

I had a tiny issue and the customer service (Princess), she solved the issue right away and also checked up others as well on my website. It was perfect. So professional ! TWO THUMPS UP !

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 14, 2024

Customer Service is very quick and helpful! We love this app for our Pre-Orders.

Using app

5 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Feb. 14, 2024

Very fast and efficient support from Jollo. I was able to get a 1 on 1 support session within 2 hours of using the app.

Store

Amadeus

Using app

7 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 13, 2024

Simple to use, and exactly what we need to open presales without excessive fluff. Customer service is exceptional, and Jolo's an absolute gem.

Store

Loji's

Using app

About 18 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2024

We recently added this app to our Shopify store, and the experience was fantastic! The app is super user-friendly, making setup a breeze. What really impressed us was the top-notch support – quick, responsive, and they guided us every step of the way. Highly recommended for a seamless Shopify experience!

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2024

Easy to install on our Shopify website, and customer service was able to respond and action an issue with the Selling Plan Description appearing on product page within a day. Also able to offer pre-order on select variants, which other pre-order apps were unable to do.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 12, 2024

Amazing app! It was pretty easy to set up, and I love the fact that you can adjust your subscription according to your needs. Support is very quick to respond and goes the extra mile to ensure that the app is working for you (thank you, Pam!)

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 12, 2024

I had a great experience, Jolo supported me and walked me through all aspects of the app which made it easy for me to understand all of the functions but also how my business could use them specifically.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2024

I have had many sales the minute I installed this app that I would have normally lost from customers leaving the site when their size was out of stock. I cannot stress enough how much this app changed my business, the app itself is so easy to use and the support is like nothing I have ever experienced, kind, amazing, prompt, knowledgeable support online. So glad I found this app.

Using app

6 days

Total reviews

4

Average rating

4.8

5 / 5 Share

Feb. 10, 2024

Using this app for a second round of pre-orders. It is by far way easier to use than any of the other apps I have tried. I was also experiencing some issues and the customer support was SO QUICK and helpful. I 100% would recommend this app :)

Store

Iksplor

Using app

10 months

Total reviews

12

Average rating

5.0

5 / 5 Share

Feb. 10, 2024

Just what I was looking for, and the customer service provided by Kate was awesome! Good work, team!

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 9, 2024

Great app and really quick support.

Using app

About 2 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 9, 2024

The developers on the guided set up call are great in showing you how to get the most out of the app. We now use this app to communicate with customers when items are going to arrive back in stock and allow them to place orders beforehand.

Using app

10 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 9, 2024

Great app with excellent support any issues are quickly sorted and fixed.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 9, 2024

always give good service, every time i need something they are always helpful.

Using app

Almost 2 years

Total reviews

6

Average rating

3.3

5 / 5 Share

Feb. 8, 2024

Princess did a great job helping us with issues we were having. Very quick fixes!!!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 7, 2024

Highly recommend! Easy installation and excellent customer support. The App provides the product support necessary to capture advance sales and funnel promotions.

Store

AiroPx

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 7, 2024

Chat agent Princess is extremely prompt in helping to rectify the issue, and accurately at that too. Can't be more grateful. Thanks!

Store

Mopio

Using app

3 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 7, 2024

Robert was able to fix the issue of Backorder showing up on the product page when a product was out of stock by removing the BACKORER badge. Now the potential purchaser is taken to the order page and then will see that the product is sold out and on backorder...BUT will be presented with the option of providing their email so that we can contact them when the product is back in stock and hopefully complete the sale. So now folks won't potentially just "walk away" and we have no idea of who they are and how to follow up with them. Great job, Robert!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 6, 2024

Super app for my needs,and the team (Robert) was for me to solve very fast all the needs. Thank you very much !

Store

Zellini

Using app

18 days

Total reviews

2

Average rating

5.0