All reviews

Rating Breakdown

  • 5
    98% (1,729 ratings)
  • 4
    2% (33 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (4 ratings)

Reviews with Text

  • 94% (1,672)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 20, 2023

I’m very happy to have switched to your app. Great functionality and support have been amazing. Really appreciate. As a small business owner wearing many hats, often multiple ones at the same time, this kind of support can make a massive difference in time of need. Yesterday, because of stock issues, I had to prepare different pre-order messages in such a hurry before heading to the airport and credit to Pam who was fantastic. Keep up the great work.

Using app

3 months

Total reviews

6

Average rating

4.0

5 / 5 Share

Dec. 18, 2023

Great Features, Free Plan available which i like very much to test it out without direct payment. Support is great and instant. Jonathan was a great help!

Store

Growber

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 17, 2023

Super application, facile d'utilisation, le support technique est d'une grande aide si besoin et toujours très réactif.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2023

What was really helpful was the set-up call at the beginning. We started the set-up and then were able to complete it live with Rommel. We look forward to continue using the app.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 15, 2023

Amazing customer support! Very responsive over email, chat, and they even hop on Zoom calls to walk you through set up and troubleshoot any questions. App is flexible, so you pay for what you use, and can downgrade when you don't need the features. Incredibly satisfied with this app.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2023

This was truly a great experience. I have been shopping PreOrder apps and this is the best to date. Jolo made the experience worth it. he is a great instructor, very informative and very helpful in getting the product integrated into the store. I look forward to more developments from this company

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2023

Princess was great! Helped me set up everything and was super responsive to my requests.

Using app

18 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 14, 2023

Great app. Very prompt responses to all queries.

Using app

3 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 14, 2023

5 stars. Great app. You can modify quite some things. Great support staff. They will help immediately if there's an issue and fix it. Highly recommend

Store

BABOUX

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 8, 2023

I tried another “free” pre-order app that absolutely didn’t work. The customer service was terrible. Get what you pay for, expect … This app is great. It took me a minute to figure out the interface, because I totally did not use the tutorials. But it works great, and when I ran into an issue — even before paying — the customer service folks fixed it in 2 minutes without asking for admin access to my shop. Which has happened on other apps. Turns out it was an animation on my theme that was the problem. They could tweak the code on their end to fix. Highly recommend.

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2023

Setting up the app was super easy and we did our first pre-sale item with one minor issue. I set up a phone chat with support and Jolo explained the setting I needed to change to fix the issue and it was solved. Great customer service, awesome app!

Using app

7 days

Total reviews

3

Average rating

4.3

5 / 5 Share

Dec. 7, 2023

Great customer service.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 1, 2023

The app is working great for us. Some of their pre-order features didn't work for our custom theme, but the issue was fixed quickly after contacting the support team.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 1, 2023

great app

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 27, 2023

I'm happy to see how the Pre-Order option works for us. Jolo was so helpful with getting everything set up and teaching me how to use it for future pre-order items.

Store

Stooze

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 27, 2023

I am writing this because I would like to support their business after the video call. The customer service is amazing. I am starting a small apparel e-shop site and wanted to add the pre-order option before the actual delivery. If you download the app, it will allow you to schedule a private 30 min video call so they will walk through and help you set up what you need. I normally get confused easily but It's very simple. The adviser was very helpful, patient and productive!! I HIGHLY RECOMMEND!!!

Store

My Store

Using app

About 21 hours

5 / 5 Share

Nov. 22, 2023

Un soporte absolutamente fantástico!

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 22, 2023

Speak with the the team, so informative and amazing opportunities for new stock due during Black Friday - you guys saved me!

Using app

About 4 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

This app and support saved our holiday season! The banners for pre-orders are a great touch. The support is very fast and efficient. We recommended this app!

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2023

One of the easier and fastest apps I've installed and got working as intended. There were a few minor issues which support was extremely quick and responsive to help resolve. Also, their attention to detail with help setting up is amazing.

Store

iilumo

Using app

About 1 hour

Total reviews

4

Average rating

5.0