Preorder Now Presale Timesact
All reviews
Timesact Saved Us During a Logistics Crisis We run a small operation, and when a shipping delay hit us right in the middle of a sales spike, we were staring down the barrel of having to turn away new customers. That's where Timesact stepped in. The support team didn't just point us to documentation - they got in there with us and helped configure everything: pre-order setup, a customer-facing message explaining the situation, an estimated ship date, and a discount we could offer as a goodwill gesture to customers willing to wait. Instead of a dead end, our customers saw transparency and got a reason to stick around. That combination - honest communication plus a small "thank you for your patience" discount - turned what could have been a reputation problem into something that actually felt like good customer service. Customers knew what was happening and chose to pre-order anyway. That's the app working exactly as it should, with a team behind it that clearly understands small business reality. If you sell physical products and don't have a pre-order and inventory messaging solution in place, you're one logistics hiccup away from finding out why you need one. Timesact is ours.
excelente servicio al cliente
quick help for setting and support! a great app .
Perfeito e super simples de configurar!
Very intuitive app, and comes in very handy when you want your customer to preorder. The service of the team behind this app is also incredible, I had a few complicated (compatibility?) issues, which they resolved quickly and perfectly!
This app and the support is top class. Highly recommend both. They even gave me a 30 min video call to help me familiarise myself with the app features. They are also really quick in responding to questions.
Excellent Support for less straightforward settings! Good app that does what it promises.
Great customer service, any time we run into an issue they help fix right away. This app has been helpful for us to capture both Pre-Orders and back in stock notifications for our products.
Great app that just works. Timesact automatically tracks all out-of-stock variant SKUs and switches them to pre-order without me having to lift a finger. The interface is really intuitive — easy to set up and manage even with a large catalog. One of my favourite features is the automatic pre-order confirmation email that goes out to customers as soon as they place an order, so they know straight away it's a pre-order. Support has been awesome too — fast responses and genuinely helpful. Highly recommend for any store that needs solid pre-order management.
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