All reviews

Rating Breakdown

  • 5
    98% (1,805 ratings)
  • 4
    2% (34 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (6 ratings)

Reviews with Text

  • 93% (1,725)
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5 / 5 Share

Jan. 10, 2024

Schneller Support.

Using app

About 7 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 9, 2024

So far this app is working great! Very easy to use and set up and customer support has been amazing - we highly recommend it!

Using app

6 days

Total reviews

9

Average rating

4.1

5 / 5 Share

Jan. 8, 2024

This app has been an amazing addition to our site. It has allowed us to set up inventory that, once out of stock, is automatically converted to pre-order. It helps us clearly communicate lead times to our customers both in the product page and in cart. Most of our products are actually made to order, and we've been able to take numerous pre-orders without issue thanks to this app. Easy to set up, easy to update, and responsive customer service.

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 8, 2024

Easy to navigate, adjustable and support is amazingly fast and responsive.

Using app

27 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2024

Really good support service and onboarding. Very responsive and helpful. really love using the app

Using app

7 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Jan. 8, 2024

Launching the app was super simple. To expedite set-up, I took advantage of the 1-on-1 zoom support immediately at time of trial sign-up. I was up and running in no time and all my questions were answered clearly by Jolo. The experience of quality, personalized customer service was top notch. Thank you!

Using app

About 10 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2024

Very fast and responsive support, convenient in use. Highly recommend

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2024

I booked a call with there tech support team to make sure everything would be prepared for my product launch next week. I got connected with Rommel, and he was incredible, you can always tell a great service by the knowledge one has about their own product, and all of my questions were answered without issue. I couldn't recommend this app enough!

Using app

About 18 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 6, 2024

Pam was great! I needed help setting up my account and she did everything's perfect, great user friendly app and customer service top notch!

Using app

4 days

Total reviews

17

Average rating

4.8

5 / 5 Share

Jan. 5, 2024

Wow! Timesact not only has an incredibly intuitive user interface that allows anyone to feel comfortable to go in and set up pre-orders but where I'm really surprised is with the level of care for customer support. I've needed their assistance with a few custom attributes on our store, and their tech team is incredibly responsive at all hours. Honestly a fantastic solution for pre-orders.

Store

Perple

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2024

Excellent customer in our and very useful app!

Store

SIXELAR

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

This is THE app you need. I downloaded this app in a panic after selling out a viral dress. It was so easy to install and the team members assisting behind the on site chat function were absolutely phenomenal! I had pre order up and running the same day and when i needed to re-customise some of the dates that certain products would be available, Pam talked me through it in under five minutes. If i could give this 10 stars I would.

Using app

About 24 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

Love this app so far!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

Great app, but not only that the support received is excellent. Immediate help and everything is done for you without questions. 'Princess' in particular is a great asset to the company. Thank you once again.

Using app

4 months

Total reviews

13

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

I use this app quite a lot. Never had any issues. Easy to set up and update. And I just spoke to Jolo - their customer support rep, via video call. I love their customer support!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

Excellent support, answered my questions as well as taking a look at my store code.

Using app

About 14 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

The app is easy to use and customer service is very helpful. I got my issue resolved quickly.

Using app

About 23 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 3, 2024

Thanks for the grat costumer service! 10/10 recommend Jolo!

Using app

About 3 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 3, 2024

Enorm tevreden over deze pre-order app! Duidelijke instructies, doet wat het beloopt en zelfs toen ik hulp nodig had, werd ik binnen een kwartiertje geholpen door een medewerker. Zeker een aanrader

Store

LUXA

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 29, 2023

Easy setup, excellent support to optimize the app for a 5/5 star experience

Using app

15 days

Total reviews

4

Average rating

4.5