Preorder Now Presale Timesact
Grow preorders with back in stock, restock alerts and waitlist
Rating
4.9
feedback
1,849
chart
#1,049
All reviews
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Nov. 27, 2023
I am writing this because I would like to support their business after the video call. The customer service is amazing. I am starting a small apparel e-shop site and wanted to add the pre-order option before the actual delivery. If you download the app, it will allow you to schedule a private 30 min video call so they will walk through and help you set up what you need. I normally get confused easily but It's very simple. The adviser was very helpful, patient and productive!! I HIGHLY RECOMMEND!!!
Store
My Store
Using app
About 21 hours
Nov. 22, 2023
Speak with the the team, so informative and amazing opportunities for new stock due during Black Friday - you guys saved me!
Nov. 21, 2023
This app and support saved our holiday season! The banners for pre-orders are a great touch. The support is very fast and efficient. We recommended this app!
Nov. 20, 2023
One of the easier and fastest apps I've installed and got working as intended. There were a few minor issues which support was extremely quick and responsive to help resolve. Also, their attention to detail with help setting up is amazing.
Nov. 17, 2023
We are really loving this app so far! As a small business focused on sustainability and quality, we make everything in small batches. We do have a production schedule, so we know what items will be completed soon. Timesact has allowed us to offer the Pre-order option to our community, so they can see the expected shipping date and order confidently, rather than waiting and wondering whether the item might be available, and when! The support is top notch-- Jolo helped me during my setup call, and he was very nice and helpful, adjusting the code in Timesact so that the buttons would look right. I had a question about applying a Shopify discount a few days later, and the customer service was so helpful-- I even got an email from the CTO which I thought was a very impressive level of care. My only feedback is that the text the app puts on the site is not automatically translated by Shopify's translate & Adapt, and they don't currently have a multilingual option. Its not a big deal, I just put the preorder message in both English & French, but something to be aware of so you know what to expect! Overall thrilled with the app and the support, and would recommend!
Nov. 15, 2023
Their support team is SUPER responsive, it's an intuitive app to use, and we're really happy with it!
Nov. 15, 2023
Facile d'installation, support client excellent (en anglais). Fonctionne à merveille, je recommande sans hésitation.
Nov. 14, 2023
Jolo was wonderful to work with and helped me get my account all set up over a video call!
Nov. 14, 2023
My set up call with Rommel was amazing. He guided me through all the apps potential and features. Explained everything in detail and did demo tests with me to show me the whole process. Really Recommend this app to merchants because of its easy to use platform and customer service. Thanks for all the help provided during my call!
Nov. 10, 2023
I am writing this immediately after having taken advantage of my free video chat with Johnathan to help me set things up. I had a bit of a unique situation that he was extremely helpful in assisting me with navigating, even venturing out into an entirely unrelated app as it needed to interface with Timesact. Over the course of an hour he very thoroughly explained each one of my options and was extremely patient in repeating himself when I did not understand something the first time. The app itself seems to function precisely as I need it to and the backend offers a lot of flexibility when it comes to payment and any other factor you can think of. In my experience so far, I would highly recommend this very thoroughly designed app for functionality of course but also because I have not thus far received customer support at such a high level from any other app I have used. Thanks a lot Johnathan, I hope Seal Subscriptions compensates you accordingly!
Nov. 8, 2023
TimesAct's Pre-Order app was exactly the solution we needed when launching a new product and allowing people to pre-order it. Setup was easy and their customer support (Jonathan) was excellent when I reached out with questions.
Nov. 8, 2023
Timesact has been a revolutionary addition to my Shopify store. The app’s smooth integration and intuitive design have streamlined our pre-order process, allowing us to better plan and execute sales strategies with ease. Key Points: Effortless Setup: Rommel from Timesact provided exceptional onboarding support via Zoom. Customizable: Tailored pre-order settings match our store’s needs perfectly. Expert Support: The customer service was personalized and incredibly helpful. The level of personalized care and expert advice provided by the Timesact team, especially Rommel, has been impressive. Their dedication to ensuring a successful setup and launch has been instrumental in optimizing our pre-order operations. I'd confidently recommend Timesact to any Shopify retailer looking to simplify and enhance their pre-order system.
Nov. 7, 2023
This app was easy and quick to setup. Customer service was responsive and helpful when we had a question. Would recommend this to others and will use this app anytime we need to offer preorders!
Nov. 6, 2023
Just installed and had their team walk me through it on a 30 minute call. Super easy and clean install. Also their team members are super helpful and well versed. Was able to answer all my questions.