All reviews

Rating Breakdown

  • 5
    98% (1,798 ratings)
  • 4
    2% (34 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (6 ratings)

Reviews with Text

  • 93% (1,721)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 9, 2026

great service

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2026

Works very well.

Using app

Over 2 years

Total reviews

7

Average rating

3.3

5 / 5 Share

Feb. 8, 2026

Great app for pre-order and exceptional support from the team. Would highly recommend!

Store

Verzoe

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 6, 2026

I’m currently still in the setup phase of my pre-orders, but I already wanted to leave a 5-star review! I chose Timesact because it seemed very complete and perfectly aligned with what I had in mind - especially the separate carts when mixing in-stock items and pre-orders, which is incredibly convenient. What truly convinced me, though, was the support. I had a setup call with their team and they helped me adjust everything quickly and efficiently. Super responsive, clear explanations, and real help - not just generic answers. I feel that I'll be helped efficiently and quickly if and when needed, I'm not alone :) A big bravo to the team! Now I understand why this app has so many 5-star reviews :)

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 5, 2026

Using app

17 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2026

Has worked great for us so far and support was fast and helpful when we had an issue!

Store

Unfold

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2026

Great support. I highly recommend booking the Free setup call tutorial. It'll save you a lot of time trying to figure out everything by yourself.

Using app

About 18 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2026

Clean interface

Using app

7 minutes

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 2, 2026

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2026

es buena y gratis

Using app

28 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2026

very good and helpful from Roshal. helped us set up our pre-order option and back in stock option

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 28, 2026

easy to use

Using app

5 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2026

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

I had a minor tech glitch I wasn't able to resolve on my own. Customer support was fast! They had it resolved in under 24 hours. I'm on the Free Plan now and yet the customer support was GREAT. Looking forward to using this new tool for our Shopify store to help us with pre-order and inventory management once our orders start coming in soon. Highly recommend.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

This app is fantastic, covering all the bases -- pre-orders, shipping delay notifications, back-in-stock notifications, etc. It is so highly customizable, it can be a bit complicated, but the customer service is top-notch, with a response usually within seconds and very helpful user guides. The pricing is reasonable, with options suitable for tiny to large businesses. One of my favorite apps!!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 20, 2026

La app funcina muy bien, y me ha resultado mas que rentable, al cambiar el theme tuve una dificultad para ponerlo en marcha ,y me lo han solucionado de inamediato, Recomendable

Using app

About 2 months

Total reviews

8

Average rating

4.9

5 / 5 Share

Jan. 19, 2026

Exceptional!!! Ken was a great help…extremely knowledgeable and very professional. I would highly recommend the app to anyone. Great app and great support.

Using app

9 months

Total reviews

3

Average rating

2.3

5 / 5 Share

Jan. 14, 2026

Store

Ruanua

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2026

excellent il m'on sorti d'une galère, j'était dessus depuis 3 jours en quelques minutes ils ont réglé mon problème !! au top ...

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2026

Absolutely loved the app, especially the call with the team that assisted with the set up and provided a clear and direct explanation.... wouldn't be able to do it alone. love the team, thank you again !

Using app

11 days

Total reviews

1

Average rating

5.0