All reviews

Rating Breakdown

  • 5
    98% (1,729 ratings)
  • 4
    2% (33 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (4 ratings)

Reviews with Text

  • 94% (1,672)
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5 / 5 Share

March 24, 2023

THEY ARE JUST amazing and very complimet to Jonathan that has been very supportive and efficient. great work guys

Using app

1 day

Total reviews

7

Average rating

5.0

5 / 5 Share

March 22, 2023

I have just recently started using Timesact and so far the app has been great, but the tech support alone has been worth the price. I have worked with 3 different people now, and all of them were incredibly helpful and surprisingly quick to respond. I don't remember everyone's name, but Princess helped the out the most recently and most of my issues were resolved immediately, and the problems that needed more time were fixed within a couple of hours, where other services I have used would take days. So far so great! I will update again once I have had more time using Timesact!

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 22, 2023

Awesome onboarding with June and Jonathan, very helpful and clear about how to use the app. The app seems really intuitive, can't wait to use it for my pre-orders. Again, thank you June and Jonathan for your help, patience and kindness. Would totally recommend, at least trying, Timesact !

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2023

1 A support. etwas was nicht passt, wurde passend gemacht. Danke an Robert und das Team. Sogar Verbesserungsvorschläge wurde angenommen und beim nächsten Update umgesetzt. Hier geht man auf Kundenwünsche ein und hilft wo man kann.

Using app

2 months

Total reviews

15

Average rating

5.0

5 / 5 Share

March 20, 2023

They offer an onboarding call for everyone that downloads the app. I just had my call and it was super helpful. The staff is very kind and responsive! Highly recommend!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2023

The app is easy to set up and works well for our store. Customer service was superb and quick! Would recommend it to anyone who's trying to set up the preorder system in their stores.

Using app

26 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 15, 2023

Buna ziua oameni buni, Folosim aplicația de peste o luna de zile și ne declaram pe deplin multumiți. Am încercat și alte aplicații dar nu se compara cu aceasta. In primul rând aplicația trimite și notificări cu produsele precomandă pe email clienților . Am avut un bug cu tema magazinului și a fost rezolvat de echipa intr-o ora. Jos pălăria! Țineți-o tot așa!

Using app

28 days

Total reviews

11

Average rating

5.0

5 / 5 Share

March 14, 2023

Top notch! Exactly what we were looking for. The free onboarding session was SO helpful. They worked with us to not only set up the app but also TRULY customize it to our branding. A+!

Store

onewith

Using app

3 days

Total reviews

26

Average rating

5.0

5 / 5 Share

March 14, 2023

June did so amazing!! WOW this was the best customer service app I've ever worked with on Shopify!! The onboarding session was so easy... Super happy :D

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2023

Timesact has been great and their customer service is like no other - they are on it! Very happy to have this app to launch my pre-orders and restocks.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2023

Wow - we are super impressed about the Team behind this app. The customer support they offer is incredible! We almost couldn't match our deadline for the launch of our new webshop version & collection, but Robert, one of the founders, was super helpful and even helped us out with other shopify issues not directly related to the pre-order button and finally saved our day! Super hard-working and customer friendly team developing a very useful and user-friendly app! can highly recommend!

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2023

So far, absolutely amazing! 1 - We were able to create pre-orders within 10 minutes of installing the app. Very user-friendly and had all the features we needed. 2 - One feature wasn't working automatically (the pre-sale badge on product images) and after I emailed them, they fixed it in less than 20 minutes. Congratulations on the customer service. It seems like this app works perfectly, at least the first impression is great.

Using app

About 4 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

March 10, 2023

While I'm just getting started with the app, my user experience so far has been Top Notch. The founder created a series of videos that I found on Youtube that provide great overviews of the different functionality of the app, with the right level of detail at every turn. In addition, the company offers an awesome (and free) onboarding session, led by professionals that know their stuff. I came prepared with several detailed questions and a few customizations/requests, and my rep delivered results by offering precise recommendations and action items.

Using app

29 days

Total reviews

5

Average rating

5.0

5 / 5 Share

March 8, 2023

Really clean & seamless platform and great onboarding process. This app is going to make our pre-order process much simpler and traceable. Definitely recommend :)

Using app

23 days

Total reviews

5

Average rating

4.2

5 / 5 Share

March 8, 2023

Princess did an amazing job walking me through how to set up pre-orders. I needed to set up something quickly after an influencer helped to sell out my inventory in less than 12 hours. Thank you Princess for making this an easy process!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2023

Had a lovely gentleman named Jovan iron out any issue I had and he was so quick! I had tried another similar app but the customer support wasn't the same. Very impressed with Timesact, highly recommend! :)

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

March 6, 2023

Switched over from a different Pre-Order app to Timesact Pre-Order. We were able to quickly and easily create multiple custom templates and bulk import products without any trouble. We had some optimization issues that were quickly resolved and are very happy with the flexibility, ease of use, and customer service!

Using app

21 days

Total reviews

5

Average rating

5.0

5 / 5 Share

March 6, 2023

Great help! Quick reply and perfect communication ! I recommend. Easy app to set. Many options for our website.

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 4, 2023

I just finished my onboarding session with June and I can't wait to dive into the Timesact Pre-Order and Back-in-Stock app! June had already reviewed my website and the questions I'd submitted prior to our onboarding session and she was able to answer all of my questions. She was gracious with her time and helped me to become familiar with all of the tools that are available to me. This app's flexibility--both in terms of functionality and pricing--is just what I need to help market my new and existing products! June didn't try to sell me on any particular level of pricing. She simply gave me the information I need to make an informed decision on what's best for my business! She was quick to understand my needs and she made it easy for me to understand how to navigate, customize, and use the app. I'm excited to start using it!

Using app

About 10 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2023

I had a great onboarding with June, super helpful and patient with my endless questions! June went through all that I would need to know and was happy to recommend based on what my store would need. I am really excited to use this app to provide a better experience for my customers and am at ease to know the great team at Timesact will be there to help me if I have any questions or issues along the way!

Using app

2 days

Total reviews

1

Average rating

5.0