All reviews

Rating Breakdown

  • 5
    98% (1,729 ratings)
  • 4
    2% (33 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (4 ratings)

Reviews with Text

  • 94% (1,672)
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5 / 5 Share

Jan. 25, 2023

amazing. easy and quick with great help from costumer service. very simple workflow. loveeee it! thank you

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2023

Awesome support! Had a really small issue with the pre-order button in our custom theme and the support team had it all sorted in no time. Great app!

Using app

10 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 24, 2023

Works well for my business. Had to use customer support a couple of times to make things look right for my store and each request was dealt with very quickly and to my total satisfaction.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2023

June was super helpful with our onboarding. Looking forward to using it soon to increase our sales. Thank you.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2023

Probably the best experience I have ever had with support for an app. The onboarding session was extremely helpful and it was so much easier to understand everything with being able to actually talk to the representative rather than to type in chat or emails. Great company with a great product!

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 17, 2023

O aplicatie foarte utila, care permite utilizatorilor magazinului nostru sa comande produse care nu sunt disponibile in stoc. Avand un magazin nou, majoritatea produselor erau disponibile doar pe baza de comanda, dar existau si cateva produse disponibile in stoc. Prin aceasta aplicatie am putut sa afisam cantitatile disponibile si in acelasi timp sa permitem clientilor sa plaseze comenzi si pentru celelalte produse. Aplicatia este utila si pentru a crea comenzi de pre-vanzare si a seta alerte de revenire in stoc pentru produsele indisponibile. Suportul echipei de dezvoltare a fost excelent, au raspuns rapid la toate intrebarile noastre si au ajutat la integrarea aplicatiei perfect in tema Expanse pe care o folosim.

Using app

11 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 16, 2023

Very nice customer support, with prompt replies. On Friday night, June helps us to figure out the onboarding process and propose a solution for our pre-order business. I will recommend this APP 100% but hope the video call will have more timeslot for the Asian area.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2023

We used this App for pre-orders of The DanceSocks. We needed to give our manufacturers in North Carolina a chance to catch up after Covid. This App worked perfectly. Our customers were happy and it really helped keep things rolling. The support was incredible!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 14, 2023

Great support which is critical to us. We had some minor issues during installation and the team at Timesact got everything resolved quickly. We looked at similar apps but Timesact has a great support system and a well thought out onboarding program.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2023

We don't generally really leave reviews but after the service we received, we thought it only right. I think out of all of the apps on our store, Timesact has the most reactive customer service going. They are very fast in resolving any issues to get the app working just as you would like. Would highly recommend!!

Using app

4 days

Total reviews

5

Average rating

4.0

5 / 5 Share

Jan. 11, 2023

Stellar app. super customer service that adapted my app to fit my specific store needs. already processed a lot of pre orders trough it. works great

Store

Rawnice

Using app

7 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 10, 2023

Customer service experience was incredible. Prompt response time and Miezty was very polite! The app itself is very good and easy to work with. Would recommend

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2023

This app has helped me acquire new leads and know what to restock my store with in advanced. I did my onboarding call with June and she was OUTSTANDING. She helped answer every one of my questions and directed her team to do implementations on my store that I requested super speedily. June was very kind and made it fun to install and learn about the app.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 9, 2023

Very reactive and great Support, the app is also well-developed. Thank you for the smooth onboarding call.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2023

Andrei from Timesact was very helpful, fast response and even went over and above by fixing something for me without me asking for it. I would recommend this app and service

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 7, 2023

I would like to say that Andrei from Timescat support was more than helpful with my problems, i was losing hope with getting my pre-orders to work, thankfully they quickly came to my aid and resolved all of my problems, amazing app with an amazing support team!

Store

Tac

Using app

18 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 5, 2023

Customer service is fantastic. Had a few issues and the response and resolution time was amazing. Highly recommended.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 5, 2023

This feature has helped us retain customers by tracking an allowing pre orders on sought after items. Technical support even went as far as to reach out on social when our outlook was down.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 5, 2023

Greats app that has all I need to offer pre-orders! Super fast support.. got my issue resolved so quickly!

Using app

About 2 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 4, 2023

The best customer service and the onboarding was excellent got all my questions answered. Very professional

Using app

12 days

Total reviews

3

Average rating

5.0