All reviews

Rating Breakdown

  • 5
    98% (1,729 ratings)
  • 4
    2% (33 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (4 ratings)

Reviews with Text

  • 94% (1,672)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 3, 2023

quick, easeful and friendly. Thank you for the help in set up, so far this has been the most responsive app we have on our site

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2023

I tried a few apps before landing on Timesact. The app interface is the best of the bunch, and the customer service was super fast, even over holidays and weekends. They solved the issues quickly, and we were up and running.

Using app

14 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 28, 2022

Easy to use and make money from. Easy to see how successful preorders have been. Some technical glitches, but support is very responsive.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 21, 2022

Great support via email. They acted like we were in the same room, promptly answering the request. Thank you

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2022

It does everything we need it to do! I installed it, needed a little tech support to get the badges showing up on all collection pages and within hours the Timesact team had sorted it all out for me. Very happy with this app.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 19, 2022

Robert did a terrific job addressing my issue with the pre-order button not functioning on my end. I highly recommend Timesact if you’re looking for outstanding customer service, issues addressed in no time, and wanting a user friendly app-get Timesact!

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2022

Excellent app for pre orders. We have tried so many different apps that it is refreshing to find one that actually makes our life easier. They also have great support.

Using app

7 days

Total reviews

29

Average rating

5.0

5 / 5 Share

Dec. 16, 2022

Oliver and the rest of the Timesact have been so helpful with troubleshooting our pre-order features!

Using app

15 days

Total reviews

5

Average rating

4.2

5 / 5 Share

Dec. 15, 2022

So far so good. Much easier to work with than any of the other preorder apps we've used before. Customer service has been wonderful. They are very quick to handle any issues or customizations, even offering service to us on the weekend once. Excited to continue using it and very excited about their new features.

Using app

11 days

Total reviews

10

Average rating

4.9

5 / 5 Share

Dec. 15, 2022

Atención rápida y resolutiva. Se conectaron conmigo las veces que lo necesité y en cuestión de poco tiempo. La app tiene muchas opciones y, de las que he probado, sin duda la mejor. 100% recomendada y 100% recomendado el personal que trabaja en ella.

Using app

4 months

Total reviews

16

Average rating

4.9

5 / 5 Share

Dec. 15, 2022

Great work by the team. went on a zoom call and we got everything fixed. They also have all the features we required

Using app

9 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 15, 2022

App très simple à prendre en main, et qui fait exactement ce qu'elle annonce. Le petit plus : June a été parfaite lors de la visio d'onboarding, très pro avec une bonne humeur communicative. Merci June ! Nous avons hâte de voir tout le potentiel de l'app dans les mois qui viennent.

Store

Luneale

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 14, 2022

Very nice support. Very quick and helpful. They even did a video to show me what I needed to do to fix a problem.

Using app

10 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 13, 2022

Andrei from timesact is super helpful. They recently changed their app and i was confused on where to access some of their old functionality and he assisted me promptly. This is definitely the best preorder app we’ve used. Highly reccomended!

Using app

9 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Dec. 7, 2022

Great product and excellent customer service! Did exactly what we needed it to do! We sell advent calendars so we need this once a year every year and it’s the perfect solution!

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 6, 2022

I used this app for my pre-order items and it's working great for my website. Customer support is excellent.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 5, 2022

I advice to use it it is by far the most easy and fast to handle a pre-order. The support is amazing answer also during weekends. Great staff.

Using app

29 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 5, 2022

Needed some help to get this app working exactly the way we wanted it and so contacted Timesact Support. Had a reply within minutes from Miezty who was super helpful. By the following morning the custom changes had been done and were working! Really impressive customer support, the way it should be. Thanks.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2022

This app is the most best one for free plan, and the support team like Proncess, Robert are very helpful, they helped me fix the mobile side of the pre-order button of my product page and fix the speed meanwhile, they replied very quickly and answered all my questions. The settings are all easy to use. I recommend 100%!

Store

WAAMII

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 2, 2022

The plugin is working well. I had a little problem with the integration and Robert at customer support was very kind and professional. The problem was quickly solved.

Using app

1 minute

Total reviews

3

Average rating

5.0