Preorder Now Presale Timesact
All reviews
Tellement satisfaite du service à la clientèle! Nous avons eu une problématique, causée par un autre app. et l'équipe de Timesact à répondu sur le champ à notre question, a réglé notre problématique très rapidement, nous a donné des conseils sur l'optimisation que nous pourrions faire avec le logiciel, et ils ont pris le temps de comprendre nos besoins futurs afin de voir ce qui serait possible comme amélioration. Une très grande écoute, une rapidité d'exécution et une ouverture d'esprit. J'ai adoré mon expérience via leur service à la clientèle, je recommande!!
Customer Service was fantastic, Andrei helped fix an issue with the badges on our products and we could not be happier. Great App, Great Customer Service.
The developer was very quick to respond and assist us with some glitches our shop was experiencing. Happy with the app so far.
Really enjoying working with this app and finding the support very good, it is being able to fulfil all the extra labelling of products we were wanting - can recommend
Really helpful customer services over live chat – they helped me to set this app up correctly :) speedy too!
This app is the easiest pre order app to use that I have tried! I got personalised help setting it up from start to finish from their online chat, which was a huge help. I would recommend this app to absolutely anyone.
This app is great if you are looking to have pre-orders on your site. Their customer service is also excellent and gives you real-time support. They were able to set up my pre-orders for me and quickly solve any questions I had. Great service!
Works flawlessly and looks great! Easily the best pre-order app we've tried. Our store has moderate customization, and was suffering from invasive code left behind by a previous preorder app, so I expected to need a bit of help from the developer. But with lightning quick assistance from the Timesact support team, the app was functioning perfectly in no time. Quite possibly the best customer support I've ever received. Just an awesome experience all-around.
Great fast and efficient service! I recommend. With this application no sales lost. It's amazing. Thanks!
App works great and the team behind it is even better! We launched a new line with the app and had some initial issues, but the support got on it ASAP and had it fixed immediately. Best service we've had on Shopify!
So far so good with the app. Customer Service was quick and easily explained setup issues. There are a few small quirks with the UI (like the Available Date selected was always one day behind the day I'd click), but easily worked around.
Great communication and service from Robert! Thorough and super helpful. Overall great experience with the app and the customer service team.
I have only been using this app a couple of days but so far I really like it. The customer service has been very good too, quick and helpful.
I was very surprised about how fast the customer support was answering me the questions and helping me with my PRE-ORDER stuff. So much respect for these people! Such a good experience from my side!
It is an excellent app. It is easy to use and has very friendly support. They offer an onboarding call that helps you understand how to use the app. Thank you for your excellent support!
I signed up for Timesact and as a visual learner, I didn't want to read any instructions! Within 5 minutes of signing up, I had managed to book a Zoom training session. This was hosted by June and in 30 minutes she covered all the basics, resolved any queries and kept me informed about different ways to utilise the platform. I'd highly recommend booking this session & can't believe it was free. Thanks so much!
Amazing app, we had so much trouble with other pre-order apps and this one fixed it all. Amazing support, helped us within minutes!
It is truly rare to encounter customer service as good as this app offers. I was able to contact them and chat immediately. I wanted to make a customization and told them I could do it myself if they would just give me some instructions, and they just went and took care of it without me having to do anything. It was like magic! The support from this team is unparalleled.
Does everything we need on our website for product pre order Support is very prompt and helpful Highly recommended
I couldn't find a setting and chat sent me screenshots that had the problem fixed in mere minutes! Thank you!
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