All reviews

Rating Breakdown

  • 5
    98% (1,729 ratings)
  • 4
    2% (33 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (4 ratings)

Reviews with Text

  • 94% (1,672)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 7, 2022

I have been searching for a pre-order app for some time . I tried a couple but they just didn't yield the expected results. Then I found this app with was so user friendly , easy to set up and customer service was exceptional. We had a little issue with the preorder button and the preorder banner which was solved quickly by Miezty. I would definitely recommend this app for anyone looking to capitalise on pre order holiday sales. Well done Timesact Team!

Store

BOXBLES

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2022

I had an issue with the "In Stock" "Out Of Stock" and the dev team helped me sort the issue the same day. Amazing service.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 7, 2022

Perfect Support, super fast and very helpful. Now the problem is solved and everything is working. I'm very satisfied. Thank you very much.

Using app

18 days

Total reviews

13

Average rating

5.0

5 / 5 Share

Nov. 4, 2022

Incredible support. Very responsive and quickly solved my problem. I had initially downloaded a different pre-order app and the customer service was terrible / took too long to address my problem so I deleted and found Timesact instead. They were so helpful and the app works perfectly. Highly recommend!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2022

Super service, Réponse presque immédiate alors que j'utilise la version gratuite. Et je vais enfin pouvoir vendre en preorder!!! Merci à l'équipe de Timesact pour leur soutien. Great support team, very prompt!!! Thanks again!

Using app

About 20 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2022

I love this app. The pre onboarding call helped me understand the app features. The team was very knowledgeable and accommodating to my needs. I would definitely recommend this app to anyone using shopify.

Using app

9 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 29, 2022

I installed the app and needed some help to tweak some settings so as to exactly match my theme's styling. I reached out to support and they responded quickly and provided a fantastic service. They understood my requirements, were conscientious, polite and very thorough. I now have the app set up exactly as I need it. So definitely a 5-star rating is deserved for the app and for the support provided. Now I will just sit back and wait for all of the pre-orders to some though :-)

Store

TOYBOX

Using app

1 day

Total reviews

31

Average rating

5.0

5 / 5 Share

Oct. 28, 2022

helped get all our back order items up for sale and team was super responsive and helpful in getting everything together at install - even when it required some custom coding with our theme

Using app

5 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 7, 2025

Great, quick customer support

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2022

Princess and Robert were very quick to respond, and very patient with my late reply times. They were able to sort out the issues very quickly and took it one step at a time. My issue was resolved without issues or conflicts. Very high quality support.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 21, 2022

Timesact product and customer service is amazing and the turnaround time is very quick. High recommend using this!!!

Store

MOOD

Using app

About 2 months

Total reviews

12

Average rating

4.7

5 / 5 Share

Oct. 20, 2022

We're in a mad rush to launch our shop and have some items for pre-order so installed timesact. Since our site is highly customised we had an issue getting the right colour for the "ribbon badge" on the products. Contacted timesact support and got a reply in 10 minutes. We granted collaborator access and Princess from support sorted the customisation straight away! Very pleased with the customer service and the app overall is really easy to use.

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 18, 2022

Being a novice, the onboarding call was useful. Andrei was very informative and helpful. I was able to grasp the basics.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2023

The app works great with quite a bit of customization available to fit our stores sales needs and color scheme. On the rare occasion I've needed customer support, it has been excellent & pricing is reasonable too! Over the past year they've upgraded the app several times. Most of the changes have been a great improvements in functionality and ease of use.

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 14, 2022

Timesact's responsiveness is super impressive! So helpful & fast — thank you so much for all your support!

Store

De Lune

Using app

21 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 13, 2022

The app works great, especially after the onboarding call with the team. Great customer service! We will use it again.

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 12, 2022

Timesact has provided wonderful customer service! The preorder system was new for me and they have helped make this process easier.

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 8, 2022

This app was a great addition to our site and the products we offer. The customer service team was very helpful and quick to answer any questions and help with any issues. Recommended app

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2022

Am fost atat de multumita de aceasta aplicatie incat am instalat-o si pe un al 2 lea website. Nici nu stiam cate comenzi pierdeam pentru ca ramaneam fara stocuri, pana cand am vazut cate pre-comenzi primesc. Foarte usor de instalat, configurat si operat. La un moment dat am avut nevoie de suport pentru a configura ceva si Andrei m-a ajutat imediat. Imi place si faptul ca abonamentele sunt foarte flexibile: pot sa cumperi un plan mai mare cand ai nevoie si sa te intorci la planul mai mic atunci cand ai stocuri suficiente. Recomand aceasta aplicatie, incercati-o, nu aveti ce pierde, doar de castigat daca va aduce mai multe vanzari.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 6, 2022

App works great so far, and support has been very attentive and helpful as well! Would recommend for pre-orders

Using app

26 days

Total reviews

1

Average rating

5.0