Preorder Now Presale Timesact

Feb. 16, 2023

App works great and the team behind it is even better! We launched a new line with the app and had some initial issues, but the support got on it ASAP and had it fixed immediately. Best service we've had on Shopify!

Feb. 15, 2023

So far so good with the app. Customer Service was quick and easily explained setup issues. There are a few small quirks with the UI (like the Available Date selected was always one day behind the day I'd click), but easily worked around.

Feb. 14, 2023

Great communication and service from Robert! Thorough and super helpful. Overall great experience with the app and the customer service team.

Feb. 13, 2023

We just started to work with TimeSact app. Very comfortable and easy to use this app. Definitely recommended for stores that need to put their items on pre-order

Feb. 12, 2023

I have only been using this app a couple of days but so far I really like it. The customer service has been very good too, quick and helpful.

Feb. 12, 2023

I was very surprised about how fast the customer support was answering me the questions and helping me with my PRE-ORDER stuff. So much respect for these people! Such a good experience from my side!

Feb. 11, 2023

It is an excellent app. It is easy to use and has very friendly support. They offer an onboarding call that helps you understand how to use the app. Thank you for your excellent support!

Feb. 10, 2023

I signed up for Timesact and as a visual learner, I didn't want to read any instructions! Within 5 minutes of signing up, I had managed to book a Zoom training session. This was hosted by June and in 30 minutes she covered all the basics, resolved any queries and kept me informed about different ways to utilise the platform. I'd highly recommend booking this session & can't believe it was free. Thanks so much!

Feb. 10, 2023

Amazing app, we had so much trouble with other pre-order apps and this one fixed it all. Amazing support, helped us within minutes!

Feb. 10, 2023

It is truly rare to encounter customer service as good as this app offers. I was able to contact them and chat immediately. I wanted to make a customization and told them I could do it myself if they would just give me some instructions, and they just went and took care of it without me having to do anything. It was like magic! The support from this team is unparalleled.

Feb. 8, 2023

Does everything we need on our website for product pre order Support is very prompt and helpful Highly recommended

Feb. 7, 2023

I couldn't find a setting and chat sent me screenshots that had the problem fixed in mere minutes! Thank you!

Feb. 6, 2023

I had a problem with my pre order system, I contacted the customer service and the reply was prompt and straight to the point. They provided me different alternatives on how to solve my problem so I could choose the one that better suited my case. Very efficient, kind and precise. Strongly recommended!

Feb. 6, 2023

Such great customer experience, very quickly went in and fixed my problem! Jomar was wonderful! Thank you!

Feb. 3, 2023

Excellent customer service from Jomar. He fixed the product badge for us in just few minutes. App is working great and helps us get Pre-Orders for items in transit. It is highly recommended.

Feb. 3, 2023

We had an issue in the beginning of our drops. I got in touch with customer service and they responded very quickly. They fixed our problem. Thank you so much.

Feb. 3, 2023

Very good and helpful customer service! Could solve my issue quickly and made me understand everything!

Feb. 1, 2023

amazingly helpful support from Andrei this app has helped us with organising prelaunch items from normal stock

Jan. 31, 2023

The onboarding experience went well! June was very friendly and helped me better understand the flow of the app and what to expect.

Jan. 30, 2023

I don't need to mention that the app itself is just great, but what I want to highlight here is that we got 30 minutes free onboarding session! You can work your own website with friendly staff and get the individual advice and support. I am very impressed and glad to know about the app! (Thank you for your great assistance, June :) )