All reviews

Rating Breakdown

  • 5
    98% (1,729 ratings)
  • 4
    2% (33 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (4 ratings)

Reviews with Text

  • 94% (1,672)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 5, 2022

Great overall experience provided by Andrei and the team. They gave a free walk-through and helped to code the app into my store. Very easy process to get it up and running in a very short period of time and we have been getting pre-orders with no issues since installation.

Store

Bella

Using app

11 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 4, 2022

This app is great. I added around 5-6 pre-order apps and none of them are as good or slick as this one. I cant emphasise this enough - if you are looking for a pre-order app, ignore the other ones in the shopify store, this is the best one. The cherry on top is the customer service by Andrei - absolutely fantastic, he even helped clear my site of old code left by the other pre-order apps.

Using app

About 2 hours

Total reviews

10

Average rating

4.8

5 / 5 Share

Sept. 2, 2022

Super quick and easy to set up. Robert was amazingly fast at getting the app skineed to our theme and so far it's working great!

Using app

2 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 2, 2022

The customer service is super quick and really helpful! We got our special request sorted out in minutes, and even a suggestion on how to fix something that would work better for our customers. Thank you!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2022

Great customer service! The app has good functionality that solves a lot of our pre-order issues. So far, this is the best!

Using app

About 23 hours

Total reviews

6

Average rating

4.8

5 / 5 Share

Aug. 31, 2022

I booked this app to pre-book festive hampers. I have just installed it and it was quite easy. I required support to add the badge for pre-booking as I have customised my theme to some extent. I was surprised to get it resolved within a few hours. Extremely responsive customer support. Thank you for the quick resolution. I will update on the performance of the app soon.

Using app

About 3 hours

Total reviews

4

Average rating

4.5

5 / 5 Share

Aug. 30, 2022

very good and fast support all the way. they always updating to accommodate your case and they do it professionally

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 29, 2022

This is going to be awesome for us!! It's already proven itself VERY useful and the customer support is out of this world.

Using app

3 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 27, 2022

I am new at this APP and had the best help and experience with ANDREI! Andrei was professional, fast, and very kind!! If I could give more stars I would!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 25, 2022

Perfect client service: solved the technical issue within minutes. (button display) Thanks Robert for the help !

Using app

About 1 hour

Total reviews

6

Average rating

4.0

5 / 5 Share

Aug. 25, 2022

We used the app for creating our pre order products. Everything works good, there were some problem with the Theme but the support team of Timesact (Andrei Thank you again) helped us out really fast and with very good solutions.

Using app

About 2 months

Total reviews

6

Average rating

4.7

5 / 5 Share

Aug. 24, 2022

Good Solution to reduce churn rate. Service was amazing and Andrei is a very nice guy who always helped us!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 24, 2022

I used this app to make sure customers are able to preorder items that are out of stock or newly incoming. I had gone through various apps and read reviews before I decided on this and it is everything they say it is. Customer support was super helpful and timely!

Using app

6 days

Total reviews

8

Average rating

3.5

5 / 5 Share

Aug. 23, 2022

The onboarding session was very helpful and I look forward to implementing Timesact v soon. The responsiveness of support so far has been amazing and it sounds like there are big plans for additional functionality in the future.

Store

WOWooO

Using app

About 1 year

Total reviews

12

Average rating

5.0

5 / 5 Share

Aug. 22, 2022

I loved the app. Does everything we need and it has the most friendly UI. So simple and great app. Also, great team behind, kind and helpful team. Liked everything about this so far, no problem, not a negative thing

Using app

4 days

Total reviews

10

Average rating

3.7

5 / 5 Share

Aug. 19, 2022

This app provides excellent functionality and customer service. Very responsive and accommodating to requests.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 15, 2022

perfect application for pre-order. Strongly recommended. and support for the shop is absolutely helpful and quick. AAAAAAAA

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the great review! Looking forward to a great long-term partnership. Best regards, Andrei from Timesact

5 / 5 Share

Aug. 12, 2022

Very happy with the cleanness of the app for my preorders as well as how great they are with the tech support for cleaning up the extra code I didn't need in my site. Thank you for that!

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 11, 2022

Awesome app - have used quite a few times for major pre-order sales that we have on our website. Super easy to use and most importantly it is very reliable, it does what it says. Had to reach out to support and they were super quick with a response. Highly recommend this one

Using app

Over 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 11, 2022

The Timesact team responded quickly. They gave out direct solutions for me and even helped me to fix some issues that are not from the app. Thank you so much!

Using app

About 24 hours

Total reviews

1

Average rating

5.0