Preorder Now Presale Timesact

Nov. 9, 2022

The support on this app is fantastic. They really go out of their way to offer immediate assistance. So far we have been delighted with the performance of the service and would highly recommend it. Plus we already had one pre-order in our first few days of adding it!

Nov. 9, 2022

I can't imagine better onboarding experience. We started from the call with two people from the app team. They addressed all questions ahead and now I know what I'm doing. I wish all apps have support like this one. Thank you guys!!!

Nov. 7, 2022

I have been searching for a pre-order app for some time . I tried a couple but they just didn't yield the expected results. Then I found this app with was so user friendly , easy to set up and customer service was exceptional. We had a little issue with the preorder button and the preorder banner which was solved quickly by Miezty. I would definitely recommend this app for anyone looking to capitalise on pre order holiday sales. Well done Timesact Team!

Nov. 7, 2022

I had an issue with the "In Stock" "Out Of Stock" and the dev team helped me sort the issue the same day. Amazing service.

Nov. 7, 2022

Perfect Support, super fast and very helpful. Now the problem is solved and everything is working. I'm very satisfied. Thank you very much.

Nov. 4, 2022

Incredible support. Very responsive and quickly solved my problem. I had initially downloaded a different pre-order app and the customer service was terrible / took too long to address my problem so I deleted and found Timesact instead. They were so helpful and the app works perfectly. Highly recommend!

Nov. 2, 2022

Super service, Réponse presque immédiate alors que j'utilise la version gratuite. Et je vais enfin pouvoir vendre en preorder!!! Merci à l'équipe de Timesact pour leur soutien. Great support team, very prompt!!! Thanks again!

Nov. 2, 2022

I love this app. The pre onboarding call helped me understand the app features. The team was very knowledgeable and accommodating to my needs. I would definitely recommend this app to anyone using shopify.

Oct. 29, 2022

I installed the app and needed some help to tweak some settings so as to exactly match my theme's styling. I reached out to support and they responded quickly and provided a fantastic service. They understood my requirements, were conscientious, polite and very thorough. I now have the app set up exactly as I need it. So definitely a 5-star rating is deserved for the app and for the support provided. Now I will just sit back and wait for all of the pre-orders to some though :-)

Oct. 28, 2022

helped get all our back order items up for sale and team was super responsive and helpful in getting everything together at install - even when it required some custom coding with our theme

Jan. 7, 2025

Great, quick customer support

Oct. 24, 2022

Princess and Robert were very quick to respond, and very patient with my late reply times. They were able to sort out the issues very quickly and took it one step at a time. My issue was resolved without issues or conflicts. Very high quality support.

Oct. 21, 2022

Timesact product and customer service is amazing and the turnaround time is very quick. High recommend using this!!!

Oct. 20, 2022

We're in a mad rush to launch our shop and have some items for pre-order so installed timesact. Since our site is highly customised we had an issue getting the right colour for the "ribbon badge" on the products. Contacted timesact support and got a reply in 10 minutes. We granted collaborator access and Princess from support sorted the customisation straight away! Very pleased with the customer service and the app overall is really easy to use.

Oct. 18, 2022

Being a novice, the onboarding call was useful. Andrei was very informative and helpful. I was able to grasp the basics.

May 31, 2023

The app works great with quite a bit of customization available to fit our stores sales needs and color scheme. On the rare occasion I've needed customer support, it has been excellent & pricing is reasonable too! Over the past year they've upgraded the app several times. Most of the changes have been a great improvements in functionality and ease of use.

Oct. 14, 2022

Timesact's responsiveness is super impressive! So helpful & fast — thank you so much for all your support!

Oct. 13, 2022

The app works great, especially after the onboarding call with the team. Great customer service! We will use it again.

Oct. 12, 2022

Timesact has provided wonderful customer service! The preorder system was new for me and they have helped make this process easier.

Oct. 11, 2022

I chose Timesact as a preorder app based on the reviews and am very glad I did. The app is fairly straightforward to use; however, I discovered that given my custom store template the pre-order button was appearing only on product pages and not the home page. As other reviewers mentioned, Andrei is incredibly responsive. After setting up an onboarding call, Andrei arrived prepared to talk through a solution, oriented me to the app features I had not yet used, and provided clear instructions for next steps. The custom implementations were complete and functional within a few hours of our call. As a free plan user this is exactly the kind of support that would make me want to upgrade!