Preorder Now Presale Timesact for Shopify

Preorder Now Presale Timesact

Grow preorders with back in stock, restock alerts and waitlist
Rating
4.9
Feedback
1,883
Reviews
Chart
#508
Shopify

All reviews

5 / 5 Share
Nov. 7, 2022

Perfect Support, super fast and very helpful. Now the problem is solved and everything is working. I'm very satisfied. Thank you very much.

Store Using app Total reviews Average rating
Curly'N'Covered 18 days 13 5.0
5 / 5 Share
Nov. 4, 2022

Incredible support. Very responsive and quickly solved my problem. I had initially downloaded a different pre-order app and the customer service was terrible / took too long to address my problem so I deleted and found Timesact instead. They were so helpful and the app works perfectly. Highly recommend!

Store Using app Total reviews Average rating
Georgie & Lou 2 days 1 5.0
5 / 5 Share
Nov. 2, 2022

Super service, Réponse presque immédiate alors que j'utilise la version gratuite. Et je vais enfin pouvoir vendre en preorder!!! Merci à l'équipe de Timesact pour leur soutien. Great support team, very prompt!!! Thanks again!

Store Using app Total reviews Average rating
theroseparis About 20 hours 1 5.0
5 / 5 Share
Nov. 2, 2022

I love this app. The pre onboarding call helped me understand the app features. The team was very knowledgeable and accommodating to my needs. I would definitely recommend this app to anyone using shopify.

Store Using app Total reviews Average rating
IvoryLuxe CandleCo 9 days 7 5.0
5 / 5 Share
Oct. 29, 2022

I installed the app and needed some help to tweak some settings so as to exactly match my theme's styling. I reached out to support and they responded quickly and provided a fantastic service. They understood my requirements, were conscientious, polite and very thorough. I now have the app set up exactly as I need it. So definitely a 5-star rating is deserved for the app and for the support provided. Now I will just sit back and wait for all of the pre-orders to some though :-)

Store Using app Total reviews Average rating
TOYBOX 1 day 32 5.0
5 / 5 Share
Oct. 28, 2022

helped get all our back order items up for sale and team was super responsive and helpful in getting everything together at install - even when it required some custom coding with our theme

Store Using app Total reviews Average rating
Miseczki 5 days 7 5.0
5 / 5 Share
Jan. 7, 2025

Great, quick customer support

Store Using app Total reviews Average rating
Store Fiberscope.net About 2 years 1 5.0
5 / 5 Share
Oct. 24, 2022

Princess and Robert were very quick to respond, and very patient with my late reply times. They were able to sort out the issues very quickly and took it one step at a time. My issue was resolved without issues or conflicts. Very high quality support.

Store Using app Total reviews Average rating
Gym Army About 2 months 3 5.0
5 / 5 Share
Oct. 21, 2022

Timesact product and customer service is amazing and the turnaround time is very quick. High recommend using this!!!

Store Using app Total reviews Average rating
MOOD About 2 months 13 4.7
5 / 5 Share
Oct. 20, 2022

We're in a mad rush to launch our shop and have some items for pre-order so installed timesact. Since our site is highly customised we had an issue getting the right colour for the "ribbon badge" on the products. Contacted timesact support and got a reply in 10 minutes. We granted collaborator access and Princess from support sorted the customisation straight away! Very pleased with the customer service and the app overall is really easy to use.

Store Using app Total reviews Average rating
5 / 5 Share
Oct. 18, 2022

Being a novice, the onboarding call was useful. Andrei was very informative and helpful. I was able to grasp the basics.

Store Using app Total reviews Average rating
Star Apple 5 days 1 5.0
5 / 5 Share
May 31, 2023

The app works great with quite a bit of customization available to fit our stores sales needs and color scheme. On the rare occasion I've needed customer support, it has been excellent & pricing is reasonable too! Over the past year they've upgraded the app several times. Most of the changes have been a great improvements in functionality and ease of use.

Store Using app Total reviews Average rating
The Bell Collection 10 months 3 5.0
5 / 5 Share
Oct. 14, 2022

Timesact's responsiveness is super impressive! So helpful & fast — thank you so much for all your support!

Store Using app Total reviews Average rating
De Lune 21 minutes 3 5.0
5 / 5 Share
Oct. 13, 2022

The app works great, especially after the onboarding call with the team. Great customer service! We will use it again.

Store Using app Total reviews Average rating
HappyTrays.ch 22 days 1 5.0
5 / 5 Share
Oct. 12, 2022

Timesact has provided wonderful customer service! The preorder system was new for me and they have helped make this process easier.

Store Using app Total reviews Average rating
5 / 5 Share
Oct. 11, 2022

I chose Timesact as a preorder app based on the reviews and am very glad I did. The app is fairly straightforward to use; however, I discovered that given my custom store template the pre-order button was appearing only on product pages and not the home page. As other reviewers mentioned, Andrei is incredibly responsive. After setting up an onboarding call, Andrei arrived prepared to talk through a solution, oriented me to the app features I had not yet used, and provided clear instructions for next steps. The custom implementations were complete and functional within a few hours of our call. As a free plan user this is exactly the kind of support that would make me want to upgrade!

Store Using app Total reviews Average rating
K-drama Bingo by Kingo Games, LLC About 1 month 1 5.0
5 / 5 Share
Oct. 8, 2022

This app was a great addition to our site and the products we offer. The customer service team was very helpful and quick to answer any questions and help with any issues. Recommended app

Store Using app Total reviews Average rating
5 / 5 Share
Oct. 8, 2022

Am fost atat de multumita de aceasta aplicatie incat am instalat-o si pe un al 2 lea website. Nici nu stiam cate comenzi pierdeam pentru ca ramaneam fara stocuri, pana cand am vazut cate pre-comenzi primesc. Foarte usor de instalat, configurat si operat. La un moment dat am avut nevoie de suport pentru a configura ceva si Andrei m-a ajutat imediat. Imi place si faptul ca abonamentele sunt foarte flexibile: pot sa cumperi un plan mai mare cand ai nevoie si sa te intorci la planul mai mic atunci cand ai stocuri suficiente. Recomand aceasta aplicatie, incercati-o, nu aveti ce pierde, doar de castigat daca va aduce mai multe vanzari.

Store Using app Total reviews Average rating
Sensory Stand About 2 months 3 5.0
5 / 5 Share
Oct. 6, 2022

App works great so far, and support has been very attentive and helpful as well! Would recommend for pre-orders

Store Using app Total reviews Average rating
zellousny 26 days 1 5.0
5 / 5 Share
Oct. 5, 2022

I needed a couple of customizations, and Andrei was very helpful and added them immediately to my website. So far, the app works great!

Store Using app Total reviews Average rating
Luxe & Bloom About 3 hours 5 5.0
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