Rating

4.4

feedback

75

Reviews

chart

#7,645

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    11%
  • Less than a day
    15%
  • Less than a month
    44%
  • Less than a year
    29%
  • More than a year
    1%

Reviews Summary

The reviews for this Shopify App are quite mixed, with both positive and negative feedback from users. On the positive side, many users praised the app for its user-friendly interface, customization options, and helpful customer support. The staff, particularly individuals like Janhavi, Ninad, and Laxman, were highlighted for their quick responses and assistance in resolving issues. Users appreciated the features offered by the app, such as pre-built email templates and abandoned cart emails, making email marketing easier for Shopify store owners. Additionally, the app was commended for being free for Shopify users and providing valuable support for beginners in email marketing. However, on the negative side, some users experienced issues with customer data visibility, email verification, and technical glitches. The support team was criticized for being unresponsive or providing inconsistent assistance, leading to frustration and wasted time for some users.

Highlights

Positive customer support and quick responses
User-friendly interface and customization options
Issues with customer data visibility and technical glitches
Mixed feedback on support team responsiveness
App features and templates for email marketing

Rating Breakdown

  • 5
    83% (62 ratings)
  • 4
    4% (3 ratings)
  • 3
    4% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    9% (7 ratings)

Reviews with Text

  • 96% (72)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

July 14, 2025

Good chat support. Janhavi Singh was helpful throughout.

Using app

5 days

Total reviews

2

Average rating

5.0

3 / 5 Share

June 12, 2025

I uninstalled this app after not needing it and have been spammed with acquisition emails since. I have had to unsubscribe 3 times from their email list, and am still getting contacted. Not great coming from an EDM App....

Using app

15 minutes

Total reviews

1

Average rating

3.0

5 / 5 Share

May 5, 2025

Great app, saves a lot of time and user friendly. A lot more customisation options to get it just how you want it. The staff are extremely friendly and are always happy to help. If you're looking for a great app and support give them a try.

Using app

13 days

Total reviews

39

Average rating

4.9

5 / 5 Share

April 26, 2025

Janhavi was really helpful. Jumped on the Google Meet straightway to show me the product information in details and gave me recommendations.

Using app

3 minutes

Total reviews

4

Average rating

4.0

5 / 5 Share

April 24, 2025

Ninad was very helpful and quick response to help solving the DNS setting issue! great services! thx

Store

Mallow

Using app

About 1 year

Total reviews

3

Average rating

5.0

All reviews

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