Rating

3.9

feedback

76

Reviews

chart

#9,218

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    11%
  • Less than a day
    14%
  • Less than a month
    42%
  • Less than a year
    29%
  • More than a year
    3%

Reviews Summary

The reviews for TinyEmail are quite mixed, with both positive and negative feedback. On the positive side, users appreciate the helpful and quick customer support provided by team members like Janhavi Singh, Ninad, Nida Desai, and Laxman. The app is praised for its user-friendly interface, variety of features, and customizable email templates. Users also mention the affordability of the app and its effectiveness in email marketing campaigns. However, on the negative side, some users faced challenges with syncing existing accounts, installation errors, and difficulties in integrating the app with Shopify. There were complaints about unresponsive support, issues with customization, and problems with automation emails. Despite these drawbacks, many users still found TinyEmail to be a valuable tool for their email marketing needs.

Highlights

Positive customer support and quick assistance
User-friendly interface and customizable templates
Affordability and effectiveness in email marketing campaigns
Challenges with syncing existing accounts and installation errors
Issues with integration with Shopify and unresponsive support

Rating Breakdown

  • 5
    80% (61 ratings)
  • 4
    5% (4 ratings)
  • 3
    4% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    11% (8 ratings)

Reviews with Text

  • 96% (73)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 9, 2026

This app works extremely well and has exceeded our expectations. We’ve had a great experience using it from the very beginning: it’s smooth, fast, and completely reliable, with no bugs or interruptions during use. Campaigns are sent out in just a few minutes, which saves a huge amount of time and makes daily operations much more efficient. The editor is intuitive, easy to use, and very fast. You can quickly create campaigns by uploading images, HTML, videos, and many other types of content without any complications. Another huge advantage is that the app is completely free, which is honestly impressive considering the quality and the features it offers. It’s a perfect solution for anyone looking for a powerful, easy-to-use, and cost-effective tool on Shopify. Highly recommended for any store owner who wants a smooth and professional experience without spending extra money.

Using app

--

Total reviews

12

Average rating

4.4

4 / 5 Share

Dec. 23, 2025

We use TinyEmail with several brands and everything is working smoothly. The support teams is very quick and effective.

Using app

About 1 year

Total reviews

1

Average rating

4.0

1 / 5 Share

Dec. 5, 2025

I cannot get the app to sync to my existing TinyEmail account. It keeps creating a new account on install and doesn't keep the existing account logged in no matter how many times I log in. If i refresh the page, it reverts to the account they created automatically during install. The profiles are then synced to the new account and there is no way to unsync it, leaving no room to sync to my already existing account. They have a lot to work on.

Using app

Over 2 years

Total reviews

8

Average rating

4.5

Developer Reply

Hi there, we're very sorry for the trouble. When the tinyEmail app is installed, it automatically creates a new account linked to your store — this is expected. We’ve now released updates that allow you to connect your existing tinyEmail account to your store as well. Please check your email for instructions from our team. We’d love the chance to make this right and help you get everything set up. — tinyEmail Support

1 / 5 Share

Dec. 3, 2025

Integrating this app with Shopify is a real struggle. Eventually i gave up

Store

HYKLE

Using app

9 minutes

Total reviews

18

Average rating

2.3

Developer Reply

We’re really sorry to hear about the issues you experienced while trying to integrate our app. We’ve sent you an email as well, so we can connect directly and discuss this further to get it resolved as quickly as possible. We couldn’t find any previous support request from you, so we’d greatly appreciate any details you can share to help us investigate properly. Thank you for your feedback, and we hope to turn this experience around for you.

1 / 5 Share

Oct. 20, 2025

Totally useless app. Continously getting error messages during installation. Message always saying they are sorry. Could never instal it, telling me to try again. I tried at least 10 times.

Using app

12 days

Total reviews

5

Average rating

3.4

Developer Reply

We're really sorry to hear you had trouble installing the app. We’ve sent you an email so we can better understand what went wrong and help get this resolved for you as quickly as possible. We’re here to help and would love the opportunity to get things working for you.

All reviews

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