All reviews

Rating Breakdown

  • 5
    87% (101 ratings)
  • 4
    4% (5 ratings)
  • 3
    2% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    7% (8 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 16, 2025

Nida Desai was very helpful. We have 3 Shopify stores and we use for all of them TinyEmail marketing campaigns. Great app and great support team!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 11, 2025

They offer so many amazing features—I’m absolutely loving it! It’s incredibly user-friendly, much easier to navigate than other email tools I’ve tried. Their customer service is lightning-fast and super helpful. A must-have for your Shopify store. Definitely 5 stars and beyond!

Store

DPIXXI

Using app

About 23 hours

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 18, 2024

Absolutely horrible experience. They couldn't see any of my customer data from Shopify. We worked on it for a week. They couldn't ever see my customer data from any prior campaigns. They will continuously promise that they will help you, but then they won't actually do anything.

Using app

13 days

Total reviews

4

Average rating

2.0

5 / 5 Share

Dec. 17, 2024

Hi Janhavi, Just wanted to say thanks for the great customer service. Your quick responses and help to understand everything so easy. Really appreciate the effort you put in.

Using app

About 14 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 12, 2024

Got an amazing support from Janhavi, Highly recommend Tiny.

Using app

About 22 hours

Total reviews

4

Average rating

5.0

4 / 5 Share

Dec. 5, 2024

I would highly recommend this app for everyone looking for sending campaigns. it's easy to use and their support team is so helpful. Ninad has fixed a lot of my issues and he replies as fast as possible

Using app

1 day

Total reviews

2

Average rating

4.0

5 / 5 Share

Nov. 21, 2024

Great email application. Can always get support when I need some. Ninad helps a lot and offers important suggestion.

Store

Denvix

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

Awesome app with everything you would need to send email campaigns, and has pre-built abandoned cart, welcome, and win-back emails which is a huge time saver. Great customer support as well, and on the off chance they're not online, they answer emails super fast. Thanks!

Using app

2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 23, 2024

Hi, this is a great free service for companies who want to begin email marketing. They provide amazing support who are always ready to help. they provide solutions and make sure you are following good email practices. They provide freedom to customize almost all parts of the email and an easy to read analytics dashboard.

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2024

Amazing customer support by Janhavi Singh and his tech support guy to sort the issue out. I would recommend this app to everyone. But please make sure when you start using this app it will be tiny bit difficult for beginner to start but once done then no issues. Thanks again for developing a such nice app for shopify.

Using app

9 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Oct. 1, 2024

really bad can not do simple thing which verify email

Using app

43 minutes

Total reviews

4

Average rating

3.0

Developer Reply

Hi Kamo, Thank you for your feedback regarding the email verification process in our tinyEmail Shopify app. We understand your frustration and appreciate you taking the time to share your experience. Email verification is a crucial step in ensuring the security and deliverability of your emails. When you verify your email address, it helps to: Prevent spam: Unverified email addresses are often associated with spam, leading to your emails being blocked or marked as junk. Improve deliverability: Verified emails are more likely to reach your intended recipients, increasing the effectiveness of your marketing campaigns. Enhance security: Email verification helps to protect your account from unauthorized access and spam. We apologize for any inconvenience caused by the verification process. We are committed to providing a seamless and user-friendly experience. If you continue to encounter issues with email verification, please don't hesitate to contact our support team at support@tinyemail.com. We'll be happy to assist you further. Thank you for your understanding and continued support.

1 / 5 Share

Dec. 27, 2024

I installed this app and start using it. After 2 days this app was frozen and never worked again. However the payment was also deducted after 7 days of trial. I contacted support and provided them the proof but no answer. I have all my subscriber from our website and have consent.

Using app

5 months

Total reviews

4

Average rating

4.0

Developer Reply

Hello Adore, 1) Our app is Free when you install it via the app store. Installing from our website is a paid service as we only offer free service to Shopify merchants. Please reach out to CS for a refund. 2) Accounts "freeze" for a violation of our Anti-Spam policy. You may only use tinyEmail to send Opt-In emails to your subscribers, not unsolicited ones. Compliance @tinyEmail

5 / 5 Share

Aug. 23, 2024

Hi Laxman, Just wanted to say thanks for the great customer service. Your quick responses and help made everything so easy. Really appreciate the effort you put in.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

July 30, 2024

Laxman help me to start using tiny email spending all the time I needed to understand the application and to configure the email sender. 10/10 recommended.

Using app

About 22 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

July 27, 2024

This was easy and fun to use with the AI tool functionality. The experience was phenomenal, and I plan to add more products to my store. TinyEmail makes my dropshipping life so much easier.

Using app

10 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 16, 2024

Servizio clienti efficiente e velocissimo. Lexman è stato di grande aiuto!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 4, 2024

Exceptional Email Platform! TinyEmail checks all the boxes for a solid email platform and is continually working to improve. Thanks to Laxman for the great introduction and help with setting up.

Using app

7 days

Total reviews

4

Average rating

5.0

1 / 5 Share

June 27, 2024

Horrible UI, horrible support that is not responding. 24/7 support is a total SCAM! Don't recommend...

Using app

About 2 hours

Total reviews

19

Average rating

4.3

Developer Reply

Hello, I am deeply sorry to hear that your experience with our UI and support team did not meet your expectations. We strive to provide excellent 24/7 support and regret that this was not reflected in your recent interaction. After reviewing your case, we found that our support representative responded quickly but needed additional time to consult internally on one of your queries. I understand that this delay may have impacted your tasks and hindered your product adoption, and I apologize for any inconvenience this caused. Your feedback is incredibly valuable to us, and we are committed to making improvements based on your experience. Please feel free to reach out to me directly at vishal@tinyemail.com for any unresolved queries or additional questions. We are dedicated to providing you with the best support possible!

5 / 5 Share

June 20, 2024

I really liked tinyEmail, especially since it's free for Shopify users. Their 24/7 support is excellent. Laxman from their support team reached out to me on call to help me set up my tinyEmail account and was incredibly helpful. I highly recommend tinyEmail for business owners looking for a promising email marketing tool.

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2024

Laxman was very helpful helping us verify our email and configure our first email. Great customer service

Using app

26 days

Total reviews

1

Average rating

5.0