All reviews

Rating Breakdown

  • 5
    83% (259 ratings)
  • 4
    10% (30 ratings)
  • 3
    2% (7 ratings)
  • 2
    3% (10 ratings)
  • 1
    3% (8 ratings)

Reviews with Text

  • 96% (302)
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5 / 5 Share

Aug. 5, 2021

We have set up this app to book appointment with our clients. Ran into some trouble on our end at the start, and the support team at Tipo have been outstanding fixing our mistake and getting us up and running! Much better than alternative apps.

Using app

2 days

Total reviews

1

Average rating

5.0

3 / 5 Share

July 14, 2021

My clients can overbook for the same time slot and customer service said there's nothing they can do about it because it seems they purchased it at the same time. Please fix this problem. :)

Store

Sariita

Using app

3 months

Total reviews

3

Average rating

4.3

5 / 5 Share

June 25, 2021

Great app. Aesthetics are great and was surprised at the amount of customisation you can do on the back end too.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2021

Very happy with how Tipo works. There are tons of options to customize the booking system, email sequences and its super easy to integrate into your product page. Developer was also very quick to respond and offer solutions we needed.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2021

This app is absolutely amazing. It works great, and the support is great too! They respond fast and were able to fix all issues we had. We will definitely continue using this app.

Using app

9 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Aug. 21, 2024

Clientele service is very efficient for any issue encountered with the app.

Using app

Over 3 years

Total reviews

3

Average rating

3.7

3 / 5 Share

April 13, 2021

Most of the time app works ok. But a couple of times now clients have booked and paid for appointments but app fails to notify me by email to say there has been a booking made. Also when I have rejected appointments app has failed to let the client know. Not sure whats going on??

Using app

7 months

Total reviews

6

Average rating

4.7

5 / 5 Share

April 12, 2021

their app is smartly designed. within 5 minutes I was up and running. and they have support fixing bug. in my case there was an iphone bug which was not allowing to finalize booking (button not visible because of some coding issue) it was solved within 6h after my email. Hope they gonna continue their good work

Using app

5 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 30, 2021

We used this app for a specific promo we were holding, it worked great for us once we became familiar with how it worked. Looks clean and is easy for clients to use on the front end. When we needed to remove it I reached out for assistance and was helped right away by Laura. Will use again if we hold another promo that requires a booking situation.

Store

Magpie

Using app

4 months

Total reviews

4

Average rating

5.0

1 / 5 Share

March 28, 2021

I was a huge fan of the Tipo Appointment Booking App. The app has started glitching out and not allowing people to book any services, which in turn, is loosing me money. I've contacted support multiple times and no response. I think once the app is completely functional it should get 5 stars. But for now, its causing my business a lot of money

Using app

3 months

Total reviews

1

Average rating

1.0

3 / 5 Share

March 28, 2021

I used this app to set up virtual styling appointments on my website. Although, it sets the appointments I don't like that I have to do it as a product and make people go through a check out process. I also do not like that it does not send out a Zoom link automatically and sync automatically with my Google calendar.

Using app

12 months

Total reviews

3

Average rating

4.3

5 / 5 Share

March 9, 2021

Tipo has let our customers start booking and paying for our Virtual Field Trips without us needing to email back and forth to find the right time. It will save significant amounts of time (~30 minutes) on each purchase going forward, but most importantly will save our attention and focus for the things that only we can do.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 9, 2021

A nice helpful app that I would recommend as a booking service. It also offers some extra features, like automated e-mails, which are really helpful. If needed, the customer service delivers fast and professional support.

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leapp

Using app

26 days

Total reviews

5

Average rating

5.0

2 / 5 Share

Nov. 27, 2023

I recently encountered an issue with the Tipo Bookings plugin and, expecting swift assistance, I reached out to their support team. As a premium user, I anticipated a level of service that justified the extra cost. Unfortunately, my experience fell short of expectations. It took a staggering 22 hours to receive a response to my support ticket. This delay was not only frustrating but also impacted my workflow significantly. In a fast-paced environment, such long waiting times are impractical and can lead to serious setbacks. While the plugin itself functions adequately, the support service, which is a crucial aspect of any premium product, was disappointingly slow. For a service that charges extra for premium support, one would expect a more efficient and responsive helpdesk. In summary, while the Tipo Bookings plugin might meet basic needs, those considering the premium version for faster support might want to temper their expectations.

Using app

Over 3 years

Total reviews

9

Average rating

4.2

2 / 5 Share

Feb. 26, 2021

Loads of appointments get an error and don't come through. Customer service doesn't help. Very annoying because i've got a few orders in this app so I can't switch to another app because they will get lost.

Using app

About 2 months

Total reviews

1

Average rating

2.0

5 / 5 Share

Nov. 7, 2022

Our needs are pretty minimal, we're using Tipo to provide in-person shopping appointments with one location and one user. The Tipo team was *very* responsive to communication and wrapped up some custom details for us very quickly.

Using app

Over 1 year

Total reviews

4

Average rating

3.8

5 / 5 Share

Aug. 17, 2021

Well designed and easy to implement. Very happy to recommend it. Very impressed with the customer support provided. We have been using it for 2 years now, very happy customer! Also we have asked for some variations and improvements and they were implemented in no time all!!!

Using app

9 months

Total reviews

2

Average rating

3.5

5 / 5 Share

Feb. 18, 2021

This app has been an absolute game changer for our business, couldn't be happier. Had tried quite a few booking apps that didn't quite do the job, then installed Tipo and haven't looked back. Easy to use at both customer and admin end.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2021

love this app, easy to use and the design is on fire :) I used it a few times and it was super easy to use.

Using app

13 days

Total reviews

1

Average rating

5.0

3 / 5 Share

Feb. 6, 2021

Still trying to figure out the app and now its making me leave a review to have access to more features. So far so good but we’ll see

Using app

29 minutes

Total reviews

1

Average rating

3.0