All reviews

Rating Breakdown

  • 5
    83% (265 ratings)
  • 4
    10% (31 ratings)
  • 3
    2% (7 ratings)
  • 2
    3% (10 ratings)
  • 1
    2% (7 ratings)

Reviews with Text

  • 96% (308)
Review RSS Feed Review RSS Feed

2 / 5 Share

Sept. 23, 2021

Very confusing to use and could not get it working on my site. It's hard to navigate and find out where I need to turn on my products and where I can configure things. Disappointed.

Using app

About 1 month

Total reviews

1

Average rating

2.0

5 / 5 Share

Sept. 20, 2021

I have been using Tipo for a number of months and although some technical issues they have always on hand to help, thank you Tipo & Laura.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2021

Great customer service and easy app to use. Laura with customer service was incredibly helpful with my issue.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

March 24, 2022

It works as promised and they're quick to respond if there is an issue! I would recommend it to others! Still great service. I really appreciate the team and all their help!

Using app

About 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

Sept. 4, 2021

This app works great for keeping appointments organized my only complaint is I wish the customer facing interface was a little cleaner.

Using app

About 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

Aug. 27, 2021

Support helped with some customisation that we had. They were very professional and efficient. Easy to set up and use.

Store

ITEM

Using app

25 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 25, 2021

The best booking app that integrates with Shopify that we've found so far. Design integrates beautifully with our website. Easy to use. Responsive, helpful customer service. I only wish they could include custom fields in the Shopify confirmation email.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2021

We are very happy with this app and the communication with the developers. I would recommend that you use it!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 8, 2021

Customer support is always quick and ready to help. Whenever I've had an issue or need help understanding how the software works they usually respond same day and diligently look into whatever it is I'm dealing with. Thanks so much for your help!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 5, 2021

We have set up this app to book appointment with our clients. Ran into some trouble on our end at the start, and the support team at Tipo have been outstanding fixing our mistake and getting us up and running! Much better than alternative apps.

Using app

2 days

Total reviews

1

Average rating

5.0

3 / 5 Share

July 14, 2021

My clients can overbook for the same time slot and customer service said there's nothing they can do about it because it seems they purchased it at the same time. Please fix this problem. :)

Store

Sariita

Using app

3 months

Total reviews

3

Average rating

4.3

5 / 5 Share

June 25, 2021

Great app. Aesthetics are great and was surprised at the amount of customisation you can do on the back end too.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2021

Very happy with how Tipo works. There are tons of options to customize the booking system, email sequences and its super easy to integrate into your product page. Developer was also very quick to respond and offer solutions we needed.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2021

This app is absolutely amazing. It works great, and the support is great too! They respond fast and were able to fix all issues we had. We will definitely continue using this app.

Using app

9 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Aug. 21, 2024

Clientele service is very efficient for any issue encountered with the app.

Using app

Over 3 years

Total reviews

3

Average rating

3.7

3 / 5 Share

April 13, 2021

Most of the time app works ok. But a couple of times now clients have booked and paid for appointments but app fails to notify me by email to say there has been a booking made. Also when I have rejected appointments app has failed to let the client know. Not sure whats going on??

Using app

7 months

Total reviews

6

Average rating

4.7

5 / 5 Share

April 12, 2021

their app is smartly designed. within 5 minutes I was up and running. and they have support fixing bug. in my case there was an iphone bug which was not allowing to finalize booking (button not visible because of some coding issue) it was solved within 6h after my email. Hope they gonna continue their good work

Using app

5 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 30, 2021

We used this app for a specific promo we were holding, it worked great for us once we became familiar with how it worked. Looks clean and is easy for clients to use on the front end. When we needed to remove it I reached out for assistance and was helped right away by Laura. Will use again if we hold another promo that requires a booking situation.

Store

Magpie

Using app

4 months

Total reviews

4

Average rating

5.0

1 / 5 Share

March 28, 2021

I was a huge fan of the Tipo Appointment Booking App. The app has started glitching out and not allowing people to book any services, which in turn, is loosing me money. I've contacted support multiple times and no response. I think once the app is completely functional it should get 5 stars. But for now, its causing my business a lot of money

Using app

3 months

Total reviews

1

Average rating

1.0

3 / 5 Share

March 28, 2021

I used this app to set up virtual styling appointments on my website. Although, it sets the appointments I don't like that I have to do it as a product and make people go through a check out process. I also do not like that it does not send out a Zoom link automatically and sync automatically with my Google calendar.

Using app

12 months

Total reviews

3

Average rating

4.3