All reviews

Rating Breakdown

  • 5
    78% (375 ratings)
  • 4
    11% (55 ratings)
  • 3
    4% (18 ratings)
  • 2
    3% (14 ratings)
  • 1
    4% (20 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 25, 2021

Great app. Aesthetics are great and was surprised at the amount of customisation you can do on the back end too.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2021

Very happy with how Tipo works. There are tons of options to customize the booking system, email sequences and its super easy to integrate into your product page. Developer was also very quick to respond and offer solutions we needed.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2021

This app is absolutely amazing. It works great, and the support is great too! They respond fast and were able to fix all issues we had. We will definitely continue using this app.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 3, 2021

Great app and great customer support! Has been working pretty much flawlessly since I installed. I'm glad I found it!

Using app

6 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Jan. 31, 2022

Been having lots of double bookings and even a triple booking of different clients for one single availability. Customer service took an eternity to respond to finally say they have other priorities right now than fix this issue. This issue has given my business a bad image as I have to write personally to clients, apologize and reschedule them manually. Awful experience.

Using app

11 months

Total reviews

3

Average rating

3.7

3 / 5 Share

April 16, 2021

Good app and good design. Too bad it doesn't sync with google calendar so that bookings can be added directly to tipo via google calendar. Very good support team.

Using app

Over 2 years

Total reviews

1

Average rating

3.0

3 / 5 Share

April 13, 2021

Most of the time app works ok. But a couple of times now clients have booked and paid for appointments but app fails to notify me by email to say there has been a booking made. Also when I have rejected appointments app has failed to let the client know. Not sure whats going on??

Using app

8 months

Total reviews

5

Average rating

4.6

5 / 5 Share

April 12, 2021

their app is smartly designed. within 5 minutes I was up and running. and they have support fixing bug. in my case there was an iphone bug which was not allowing to finalize booking (button not visible because of some coding issue) it was solved within 6h after my email. Hope they gonna continue their good work

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 9, 2021

I warmly recommend tipo Easy to change the look Easy to use And easy to get help if something dont work

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 8, 2021

It's amazing! it helped us organize our scheduling for therapy sessions. It's been a bless since it would be so hard otherwise.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 27, 2021

Works, could be a bit more user friendly. Overall, I would recommend. awefwdfasdfsadfasdfasdfwsaefaswefsasdwf

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 30, 2021

We used this app for a specific promo we were holding, it worked great for us once we became familiar with how it worked. Looks clean and is easy for clients to use on the front end. When we needed to remove it I reached out for assistance and was helped right away by Laura. Will use again if we hold another promo that requires a booking situation.

Store

Magpie

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 29, 2021

As a service base company, a suitable APP that tightly integrated with my shopify store is absolutely important. As a first time user of this e-commerce platform and basic user of shopify APP, the day-to-day technical support from Tipo is close to my heart. I cannot say enough grateful to Tipo's Support team, they also extend their hands to access to my shopify admin panel, in order to fix some coding problem that i would be never fixed myself. All Tipo's support team's help, is very much appreciated. To me, i am calling this as top notch service. I can see many more months to come to continue to use their service. I recommend this app to everybody who like the ease of use, also no need to worry about you are alone to face technical problem, as Tipo's support team have you covered. Thank you.

Using app

7 months

Total reviews

1

Average rating

5.0

1 / 5 Share

March 28, 2021

I was a huge fan of the Tipo Appointment Booking App. The app has started glitching out and not allowing people to book any services, which in turn, is loosing me money. I've contacted support multiple times and no response. I think once the app is completely functional it should get 5 stars. But for now, its causing my business a lot of money

Using app

3 months

Total reviews

1

Average rating

1.0

3 / 5 Share

March 28, 2021

I used this app to set up virtual styling appointments on my website. Although, it sets the appointments I don't like that I have to do it as a product and make people go through a check out process. I also do not like that it does not send out a Zoom link automatically and sync automatically with my Google calendar.

Using app

12 months

Total reviews

3

Average rating

4.3

5 / 5 Share

March 9, 2021

Tipo has let our customers start booking and paying for our Virtual Field Trips without us needing to email back and forth to find the right time. It will save significant amounts of time (~30 minutes) on each purchase going forward, but most importantly will save our attention and focus for the things that only we can do.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 9, 2021

A nice helpful app that I would recommend as a booking service. It also offers some extra features, like automated e-mails, which are really helpful. If needed, the customer service delivers fast and professional support.

Store

leapp

Using app

3 months

Total reviews

5

Average rating

5.0

2 / 5 Share

Nov. 27, 2023

I recently encountered an issue with the Tipo Bookings plugin and, expecting swift assistance, I reached out to their support team. As a premium user, I anticipated a level of service that justified the extra cost. Unfortunately, my experience fell short of expectations. It took a staggering 22 hours to receive a response to my support ticket. This delay was not only frustrating but also impacted my workflow significantly. In a fast-paced environment, such long waiting times are impractical and can lead to serious setbacks. While the plugin itself functions adequately, the support service, which is a crucial aspect of any premium product, was disappointingly slow. For a service that charges extra for premium support, one would expect a more efficient and responsive helpdesk. In summary, while the Tipo Bookings plugin might meet basic needs, those considering the premium version for faster support might want to temper their expectations.

Using app

Over 3 years

Total reviews

7

Average rating

4.4

1 / 5 Share

Feb. 27, 2021

Once installed, the app stopped all products from being loaded into my cart. So, people were able to take a course (yay!) but any ebook, business plan or other product was not able to be purchased. I lost sales. Took 2 hours with shopify team and they couldn't figure it out. Finally uninstalled the app and sure enough, my site was fixed! Sounds like they have quite a bug to workout.

Using app

2 days

Total reviews

2

Average rating

1.0

2 / 5 Share

Feb. 26, 2021

Loads of appointments get an error and don't come through. Customer service doesn't help. Very annoying because i've got a few orders in this app so I can't switch to another app because they will get lost.

Using app

4 months

Total reviews

1

Average rating

2.0