Tipo Product Auction
Product Auction - Allows you to create auctions on your...
Rating
4.8
feedback
90
chart
#729
All reviews
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Dec. 20, 2024
Great customer service from Laura. We use this app for our wine auctions and it works well for us. If we ever have a problem the team is always very helpful and quick to respond. Thank you Laura
Dec. 13, 2023
We've been using this application for three years now. It is the best auction application on the market. The feature that sold us was the automatic bidding. It works wonderfully. The vendor does a great job addressing all of our issues in a timely manner. We have also provided many suggestions that they have implemented. Just a few of things that I'm not happy about. 1. They changed their pricing plan from # of auctions to # of auction orders. These orders increase drastically. 2. Every year, we run simulated auctions to ensure that everything is working and these count against our orders. No way to run simulations for free. 3. Bi-lingual experience is not the smoothest. If you are on any page and choose to change the language, the context changes and you are re-directed to the home page. You don't stay on the page you were.
Using app
Over 1 year
Total reviews
2
Average rating
4.5
Feb. 16, 2023
Great app! Very easy to set up and use. It integrates well into the system. Combining winning bids by one customer would be very beneficial.
Dec. 30, 2022
The app looks really slick, and works well most of the time. Support has been responsive to issues and questions I've had. It REALLY needs a way for customers to combine winning bids into one order though. Also, with our use case at least, we like to stagger the ending times of our auctions by 5-10 minutes so people can finish bidding on one item, and start last-minute bidding on the next. To accomplish this, I currently have to make a whole new auction for EVERY item, which gets really time consuming. It would be really nice if there could be a "stagger ending times by X minutes" check box, so I could only setup one auction with all the items, and it would stagger the endings for me.
Feb. 18, 2022
App shows a "Free" option and a monthly subscription option. Signed up thinking I would try out the free option for a month or two, but the app automatically signed me up for the subscription after a week. The app was ok, but didn't draw enough interest in users to make it worth it for my business. I messaged to cancel my subscription. Tipo reps just asked for access to my account, and never cancelled the account, so I kept getting charged. Tipo did eventually get back to me and corrected the subscription and refunded charges spent, so that was good of them to follow up and correct it. This would be a good app if you are able to keep up with creating and marketing your auctions, but it's not good if you aren't willing to put in a good amount of work behind it yourself. I probably wouldn't recommend trying it out unless you are ready to put in the time to take full advantage of the services. Some day I will revisit the app when I'm ready spend more time focusing on it.
Sept. 13, 2021
Bit of a rocky start but eventually figured it out. The design is sleek and it's easy to use, so I'm hoping this is just an off week for them. I wish the bid showed on the collections page though so it was more integrated with other products
May 8, 2020
The app is easy to install and run. I ran into a couple of things that needed a few tweeks but Tipo Support was responsive and fixed them right away. I would like to see an easier navigation of products in the backend of the app but the front end is very nice. One other item for the wish list would be the option to display the current bid price on the collections page. Overall we really like this app and continue to use it for our regular weekly auctions.