Tipo Product Auction for Shopify

Tipo Product Auction

Product Auction - Allows you to create auctions on your...
Rating
4.7
Feedback
97
Reviews
Chart
#962
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the excellent customer support provided by team members like Laura and Taylor. Users highlighted the quick responses, willingness to go above and beyond, and efficient resolution of issues. The app itself was described as easy to use, with great features for setting up auctions. However, there were a few mentions of occasional shutdowns and some users found the tutorial videos and setup process slightly complex. Overall, the app's strong points include exceptional customer service, user-friendly interface, and quick resolution of issues.

Time spent using app
How long merchants keep the app installed.
Less than an hour 2%
Less than a day 12%
Less than a month 43%
Less than a year 30%
More than a year 12%
All reviews
3 / 5 Share
June 10, 2026

Support: I received excellent support from Laura first, then Taylor as more issues arose. So I'm very appreciative on that front. But the app does have flaws, at least in my application of it. First, the item I tried to convert to an auction just kept showing as a regular item in our store and I had to go through Support to get it to convert to an auction. Then, the item that I converted to an auction still had a Buy It Now option remaining (not as part of their app/interface), and so someone just purchased it for the minimum bid price instead of placing a bid. Also, with the item showing up in our store under various collections & catalogues, once Support did remove that Buy It Now button upon request, there's nothing obvious to the customer that it's a running auction before clicking into the product page, so something there would be nice (like a Bid Now button in place of the usual Buy It Now). I appreciate them trying to resolve all the issues I've been having upon my first attempt to use the app to add a new wrinkle to our store, and I will likely try a second auction after this one just to see if the issues persist or if the 'fixes' they've made perpetuate over additional auction listings, but a little difficult to recommend the app based on my initial experience. But I do appreciate their swift attempts to make things right. Support is very helpful.

Store Using app Total reviews Average rating
Underdog Records WSNC 2 days 2 4.0
5 / 5 Share
May 26, 2026

Received support from Laura and Taylor on a auction matter and just like all previous times, the support received is fantastic! Quick responses and a real willingness to go over and above to solve any queries or questions I may have. Nothing bad to say at this point regarding the support received! Keep it up Tipo team!

Store Using app Total reviews Average rating
RAW Bicycle Salvage 3 months 1 5.0
5 / 5 Share
May 25, 2026

Solid app, great service. Taylor on their team supported resolution of a theme integration issue that popped up overnight in less than 30 mins.

Store Using app Total reviews Average rating
Stone Horses Over 1 year 1 5.0
5 / 5 Share
May 20, 2026

The tech support from Laura and Sinh were incredible. They helped me set up my auctions exactly how I envisioned them. I highly recommend this app!

Store Using app Total reviews Average rating
Flower Cannibal About 2 hours 1 5.0
5 / 5 Share
May 18, 2026

Had a great experience with this company. They are on a different time zone than I am, but we made It work. They had awesome response time by email. 10/10 recommend!

Store Using app Total reviews Average rating
Corals and More Over 1 year 1 5.0

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