Tipo Product Auction

Support: I received excellent support from Laura first, then Taylor as more issues arose. So I'm very appreciative on that front. But the app does have flaws, at least in my application of it. First, the item I tried to convert to an auction just kept showing as a regular item in our store and I had to go through Support to get it to convert to an auction. Then, the item that I converted to an auction still had a Buy It Now option remaining (not as part of their app/interface), and so someone just purchased it for the minimum bid price instead of placing a bid. Also, with the item showing up in our store under various collections & catalogues, once Support did remove that Buy It Now button upon request, there's nothing obvious to the customer that it's a running auction before clicking into the product page, so something there would be nice (like a Bid Now button in place of the usual Buy It Now). I appreciate them trying to resolve all the issues I've been having upon my first attempt to use the app to add a new wrinkle to our store, and I will likely try a second auction after this one just to see if the issues persist or if the 'fixes' they've made perpetuate over additional auction listings, but a little difficult to recommend the app based on my initial experience. But I do appreciate their swift attempts to make things right. Support is very helpful.

Received support from Laura and Taylor on a auction matter and just like all previous times, the support received is fantastic! Quick responses and a real willingness to go over and above to solve any queries or questions I may have. Nothing bad to say at this point regarding the support received! Keep it up Tipo team!

Solid app, great service. Taylor on their team supported resolution of a theme integration issue that popped up overnight in less than 30 mins.

The tech support from Laura and Sinh were incredible. They helped me set up my auctions exactly how I envisioned them. I highly recommend this app!

Had a great experience with this company. They are on a different time zone than I am, but we made It work. They had awesome response time by email. 10/10 recommend!

Great app and easy to use. Very quick response from customer service when we needed help to set up. Highly recommended. A*

Amazing support service. Laura demonstrated a willingness to help and service with amazing quality.

Laura was very helpful and even made a small customization for us , not works perfectly !

We are extremely satisfied and grateful for the work carried out by Tipo Product Auction. We especially want to highlight the attentiveness, kindness, and notable efficiency demonstrated by Laura, Ema, and the entire team. Their support has gone beyond the direct functionalities of the application, providing valuable assistance with the general operation of Shopify. This dedication and comprehensive support are invaluable. We highly recommend their services.

Lara helped me resolve the issue and got it working!

Great easy to use app. Received amazing help from Laura! Got the app implemented super quick with her help

Laura and the Tech team were quick to respond and produced an elegant solution in less than 30 mins. Well done!

Too many shutdowns

Laura was so helpful! she let me take my time with setting things up and made sure I did everything properly she was so sweet, patient, and helpful! Thanks Laura!

Laura was great at helping with my issue!

Five stars for Laura! She went above and beyond with her time and dedication to my business. Truly outstanding service—thank you, Laura!

Laura was very professional and solved all my questions

Launched my first auction and experienced some issues. Laura was great customer support to fix my issues. Run a full test auction before posting to work out the display issues.

I am very impressed with the support team at Tipo Product Auction. They were extremely supportive, provided quick responses, and offered immediate solutions to my queries. Their professionalism and efficiency made the entire process smooth and hassle-free. Highly recommended!