Tipo Product Auction

March 25, 2024

I needed some help setting the APP up. Spoke with Laura and she got straight to work sorted things out for me! Great job , thank you very much.

March 6, 2024

We are a company conducting auctions in Japan, and this application is incredibly user-friendly with excellent support. They promptly address any issues that arise. Grateful for that!

Feb. 29, 2024

Excellent service and product

Feb. 23, 2024

It works, it's simple and support in our experience was good. This was our first auction and we can recommend that you give Tipo a go too.

Feb. 22, 2024

Laura and team were great and helpful in setting up the auction on a more customized theme!

Jan. 10, 2024

Wonderful app and they are quick and courteous with support

Jan. 10, 2024

While we are normally a straightforward band merchandise webstore, we run one or two auctions monthly for some limited "vault" items so our fans can get some one-of-a-kind products and memorabilia. They've been very few hiccups with the app, but if we ever do run into any issues, their customer service is top notch and we are always taken care of in less than a day!

Dec. 29, 2023

Very intuitive plugin and the best support experience I've ever had. Thanks again to Laura for helping me in such an efficient way.

Dec. 13, 2023

We've been using this application for three years now. It is the best auction application on the market. The feature that sold us was the automatic bidding. It works wonderfully. The vendor does a great job addressing all of our issues in a timely manner. We have also provided many suggestions that they have implemented. Just a few of things that I'm not happy about. 1. They changed their pricing plan from # of auctions to # of auction orders. These orders increase drastically. 2. Every year, we run simulated auctions to ensure that everything is working and these count against our orders. No way to run simulations for free. 3. Bi-lingual experience is not the smoothest. If you are on any page and choose to change the language, the context changes and you are re-directed to the home page. You don't stay on the page you were.

Dec. 13, 2023

It's the most intuitive app and most straightforward to install! I tried the others on the Shopify App store and all of them require expert/engineering knowledge to set up. I quickly uninstall the others and was delighted with the Tipo one. Also I had some minor things that I wanted to tweak and the support from Laura was awesome. Prompt support, very dedicated person. I highly recommend this app for auction.

Dec. 3, 2023

I had a small hiccup on launch, but within 30 minutes Laura had me squared away and my site was set!

Nov. 16, 2023

Video on how to start an auction was useless. Creating a "Profile" was easy but then the tutorial stopped there. No explanation on how to create a product through the app, create an auction, apply a product to a profile, or whatever else needed to get done to actually create a live auction. Don't have time to ask support how to figure out their unnecessarily complex process.

Nov. 8, 2023

This app is easy to set up and very easy to use. I had a little problem, but the support team resolved it right away!

Oct. 27, 2023

I’ve tried two other auction apps and they were awful. I almost gave up and just went to eBay, until I found Tipo! It worked perfectly, with only one issue that support fixed immediately. It’s super easy for the seller and the customer to use. I’m sooo happy to have found this!!

Sept. 26, 2023

Although we've had some hiccups with the app and it took us a bit of time to get through the support team to be understood on the issue we were having, once the right person landed on our request, it was fixed quite promptly and they solved our issue so we could continue using their app for our auction. Thank you!

June 19, 2023

Very useful app if you want to use auctions for your products. Moreover, the support answer quickly to our demands.

May 23, 2023

We are very pleased about the customer service. It is fast and friendly. We asked about some modification and the programmer did the job in two days. That is something we appreciate a lot. We tested some auction apps and we think that tipo meets our expectations at best.

April 5, 2023

So far so good! the support was on point with the trouble that we had for setting up a new auctions! thanks again guys!

April 4, 2023

Really nice app that is very easy to use. Hooked right into our system without issue. I had a question and customer support was very responsive. I recommend running a separate auction for each individual item, but they are very simple to set up. Highly recommend to anyone needing a simple Auction app!

Feb. 23, 2023

Overall this is a decent app compared to the other auction apps. Pretty simple to use and set up. The most serious drawback is that is if you are running multiple item auctions the app creates draft invoices for EACH lot and automatically sends to customers for payment, no way to stop it. If a customer wins more than one lot an invoice is generated and sent for every single one individually. At the end of the ENTIRE auction all multiple lot winners need to have a consolidated draft order listing the lots and price to pay. No way is someone winning 5+ lots and having to pay each individually. ** Update - Support is great and reached out immediately. We did not find a complete fix to this but they were able to disable sending the draft invoices to the customer. It will create "Open" draft orders that you can then edit and send to the customer manually. You would still have to consolidate the draft orders manually but you can make your customers happy by only sending one invoice for the multiple lots won. This had to be disabled by Tipo as well as the checkout now popup that shows up if the customer is on the page when they win the auction. You will also need to either A: disable the "He (she) has won an auction" notification or B: remove the complete purchase button from the notification email template in the notification settings of the Tipo app. A staggered lot start time would have been a nice feature so they wouldn't all go off at once. You could use popcorn bidding but they still initially all end at the same time if no one bids. Auction results disappear from the product as soon as it ends. Would be nice to leave the results up for x amount of time so bidders can review the lots and see what they went for. The Direct bid and automatic bid boxes being separate is confusing to bidders. Bidders are using the bid directly box not realizing they are not placing a max bid that will place bids when they are outbid like the automatic or proxy bid box. IMHO this should be a single box where bidders can just place their bid and it will increase the bid automatically to the max only when being outbid. I did adjust the settings translations to add a warning to each of these boxes to help with confusion for now. Sometimes the auction widget lags on the collection page. Takes several seconds to populate all the while showing the original item price. Make sure to set all of your auction products to $1 if you don't want people seeing the price you originally had on the product. Overall the app is ok, easier to setup than some of the other options and there are not that many options. Will keep this around now instead of using one of the other ones. Support is top notch and helped me with my problems within a couple of hours. Thank you for that. You have yourself a customer ;)