All reviews

Rating Breakdown

  • 5
    83% (75 ratings)
  • 4
    10% (9 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    7% (6 ratings)

Reviews with Text

  • 97% (87)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 24, 2024

They have always been quick to respond and are willing and able to help with every question and request we've had. Our store is exactly as we want it thanks to them!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 9, 2024

We've done over 2000 auctions with this and it works great. The support team is great too. Rarely any issues over the years and always quick simple fix when we need help. Highly recommend.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

4 / 5 Share

June 26, 2024

good support

Using app

Over 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

June 25, 2024

App completa e comoda per fare asta sul proprio sito di vendita e asistenza sul app in caso di bisogno molto preparata e veloce

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 3, 2024

Great support, good capability

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2024

I tried using othe auction apps that shopify recommend they didn't meet the requirements I was after, I found tipo so far so good, the customer service has gone above and beyond to help me. I'm looking forward in developing my shop and running auctions. Special shout out too Laura who made it the who process easy.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2024

Amazing app with a lot of features, professional and quick assistance with Laura. Highly recommended !!

Using app

19 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 14, 2024

Title: Exceeding Expectations: A Remarkable Experience with Software Engineer Laura In an era where exceptional customer service seems like a rare gem, encountering someone who not only meets but surpasses your expectations can be a breath of fresh air. Such was my recent encounter with software engineer Laura, whose dedication and expertise left me thoroughly impressed. From the moment I reached out with my software issues, Laura displayed a level of professionalism and attentiveness that immediately put me at ease. Her clear communication and willingness to listen to my concerns set the tone for what would become an outstanding experience. What truly sets Laura apart, however, is her unwavering commitment to solving problems. Not only did she address the issues I initially brought to her attention, but she also took the time to delve deeper, identifying potential underlying issues and proactively implementing solutions to prevent future complications. Her thoroughness and attention to detail were evident in every step of the process, instilling a sense of confidence in her abilities. But Laura's exceptional service didn't stop there. Recognizing that my needs extended beyond mere technical troubleshooting, she took it upon herself to provide valuable guidance and insights, ensuring that I not only had a functioning software solution but also a better understanding of how to optimize its performance and functionality. What truly sets Laura apart, however, is her unwavering commitment to solving problems. Not only did she address the issues I initially brought to her attention, but she also took the time to delve deeper, identifying potential underlying issues and proactively implementing solutions to prevent future complications. Her thoroughness and attention to detail were evident in every step of the process, instilling a sense of confidence in her abilities. In a world where customer service can often feel impersonal and transactional, Laura's genuine care and dedication stood out as a shining example of what true service excellence looks like. Her willingness to go above and beyond to ensure my satisfaction left a lasting impression, and I have no doubt that her dedication will continue to benefit those fortunate enough to work with her in the future. In conclusion, my experience with software engineer Laura was nothing short of exceptional. Her technical prowess, combined with her dedication to customer satisfaction, sets her apart as a true asset in her field. If you're in need of software assistance and want someone who not only gets the job done but exceeds expectations every step of the way, look no further than Laura. She's a rare find in today's world, and I wholeheartedly recommend her services to anyone in need.

Using app

About 6 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 6, 2024

I used Tipo to auction off my artwork and everything worked perfectly! I love how it handles all the email notifications that go out to bidders. The support team is also quick to reply.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2024

I needed some help setting the APP up. Spoke with Laura and she got straight to work sorted things out for me! Great job , thank you very much.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2024

We are a company conducting auctions in Japan, and this application is incredibly user-friendly with excellent support. They promptly address any issues that arise. Grateful for that!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 29, 2024

Excellent service and product

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 23, 2024

It works, it's simple and support in our experience was good. This was our first auction and we can recommend that you give Tipo a go too.

Using app

17 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 22, 2024

Laura and team were great and helpful in setting up the auction on a more customized theme!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 16, 2025

I've hosted multiple auctions with this app and it's been great. Support is phenomenal and timely with help. I had a new feature request and they were quick about implementing it.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 10, 2024

While we are normally a straightforward band merchandise webstore, we run one or two auctions monthly for some limited "vault" items so our fans can get some one-of-a-kind products and memorabilia. They've been very few hiccups with the app, but if we ever do run into any issues, their customer service is top notch and we are always taken care of in less than a day!

Using app

11 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 13, 2023

We've been using this application for three years now. It is the best auction application on the market. The feature that sold us was the automatic bidding. It works wonderfully. The vendor does a great job addressing all of our issues in a timely manner. We have also provided many suggestions that they have implemented. Just a few of things that I'm not happy about. 1. They changed their pricing plan from # of auctions to # of auction orders. These orders increase drastically. 2. Every year, we run simulated auctions to ensure that everything is working and these count against our orders. No way to run simulations for free. 3. Bi-lingual experience is not the smoothest. If you are on any page and choose to change the language, the context changes and you are re-directed to the home page. You don't stay on the page you were.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 13, 2023

It's the most intuitive app and most straightforward to install! I tried the others on the Shopify App store and all of them require expert/engineering knowledge to set up. I quickly uninstall the others and was delighted with the Tipo one. Also I had some minor things that I wanted to tweak and the support from Laura was awesome. Prompt support, very dedicated person. I highly recommend this app for auction.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2023

I had a small hiccup on launch, but within 30 minutes Laura had me squared away and my site was set!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 16, 2023

Video on how to start an auction was useless. Creating a "Profile" was easy but then the tutorial stopped there. No explanation on how to create a product through the app, create an auction, apply a product to a profile, or whatever else needed to get done to actually create a live auction. Don't have time to ask support how to figure out their unnecessarily complex process.

Using app

23 minutes

Total reviews

2

Average rating

1.0