Tipo Product Auction
Product Auction - Allows you to create auctions on your...
Rating
4.8
feedback
103
chart
#1,051
All reviews
Rating Breakdown
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May 23, 2023
We are very pleased about the customer service. It is fast and friendly. We asked about some modification and the programmer did the job in two days. That is something we appreciate a lot. We tested some auction apps and we think that tipo meets our expectations at best.
April 5, 2023
So far so good! the support was on point with the trouble that we had for setting up a new auctions! thanks again guys!
April 4, 2023
Really nice app that is very easy to use. Hooked right into our system without issue. I had a question and customer support was very responsive. I recommend running a separate auction for each individual item, but they are very simple to set up. Highly recommend to anyone needing a simple Auction app!
Feb. 23, 2023
Overall this is a decent app compared to the other auction apps. Pretty simple to use and set up. The most serious drawback is that is if you are running multiple item auctions the app creates draft invoices for EACH lot and automatically sends to customers for payment, no way to stop it. If a customer wins more than one lot an invoice is generated and sent for every single one individually. At the end of the ENTIRE auction all multiple lot winners need to have a consolidated draft order listing the lots and price to pay. No way is someone winning 5+ lots and having to pay each individually. ** Update - Support is great and reached out immediately. We did not find a complete fix to this but they were able to disable sending the draft invoices to the customer. It will create "Open" draft orders that you can then edit and send to the customer manually. You would still have to consolidate the draft orders manually but you can make your customers happy by only sending one invoice for the multiple lots won. This had to be disabled by Tipo as well as the checkout now popup that shows up if the customer is on the page when they win the auction. You will also need to either A: disable the "He (she) has won an auction" notification or B: remove the complete purchase button from the notification email template in the notification settings of the Tipo app. A staggered lot start time would have been a nice feature so they wouldn't all go off at once. You could use popcorn bidding but they still initially all end at the same time if no one bids. Auction results disappear from the product as soon as it ends. Would be nice to leave the results up for x amount of time so bidders can review the lots and see what they went for. The Direct bid and automatic bid boxes being separate is confusing to bidders. Bidders are using the bid directly box not realizing they are not placing a max bid that will place bids when they are outbid like the automatic or proxy bid box. IMHO this should be a single box where bidders can just place their bid and it will increase the bid automatically to the max only when being outbid. I did adjust the settings translations to add a warning to each of these boxes to help with confusion for now. Sometimes the auction widget lags on the collection page. Takes several seconds to populate all the while showing the original item price. Make sure to set all of your auction products to $1 if you don't want people seeing the price you originally had on the product. Overall the app is ok, easier to setup than some of the other options and there are not that many options. Will keep this around now instead of using one of the other ones. Support is top notch and helped me with my problems within a couple of hours. Thank you for that. You have yourself a customer ;)
Feb. 16, 2023
Great app! Very easy to set up and use. It integrates well into the system. Combining winning bids by one customer would be very beneficial.
Jan. 12, 2023
Easy to use and set up. But this is only for sites who will have few auctions, less than 25. Can't checkout once when a customer wins multiple auctions, separate checkout link for every won auction found in account page. If they can fix that issue I would be back to try again. If you want multiple auctions with different end times, you have to create a new auction and then put your product in that auction. Again, if you had many auctions that would be very hard to manage a new auction for every different closing time. I also looked up all of these sites who reviewed this app and there are only two websites currently using it, one with 22 auctions selling farm equipment in Sweden, and another one with 6 auctions selling leather products in the USA. I really wish this app would have been the solution for large scale. Great customer service with fast response time!
Dec. 30, 2022
The app looks really slick, and works well most of the time. Support has been responsive to issues and questions I've had. It REALLY needs a way for customers to combine winning bids into one order though. Also, with our use case at least, we like to stagger the ending times of our auctions by 5-10 minutes so people can finish bidding on one item, and start last-minute bidding on the next. To accomplish this, I currently have to make a whole new auction for EVERY item, which gets really time consuming. It would be really nice if there could be a "stagger ending times by X minutes" check box, so I could only setup one auction with all the items, and it would stagger the endings for me.
Dec. 30, 2022
This app is fantastic! Easy to implement and does exactly what I require for my site. Support at Tipo are quick to reply and very helpful. I really do recommend this app!
Nov. 9, 2022
It took a little bit to set things up the first time, but any issues were primarily user error. Now that it's up and running it has more than paid for itself as an extra unique thing on our site. I had one time that a site update caused it to stop working, but they were very responsive and got it fixed.
Oct. 24, 2022
Did not notify me by email when there was a bid or that someone won the auction (I had the options selected). Does not let me select a winner. Left both me and the customer extremely confused. App does not appear to work as I expected.
Oct. 24, 2022
This app has many issues and bugs. Most of the custom options do not work. Does not integrate easy into website. Very glitchy. Cannot combine winning orders.
Sept. 13, 2022
Very nice app. The auction page has helped increase sales. I think more people would use it if the price was a little lower.
Sept. 7, 2022
Very good customer service, they did everything to fix my problems! They replied very fast and help me set up the auctions
Aug. 29, 2022
Im an artist and this auction app really met the level of esthetics and functionality. Do Recommend
Aug. 26, 2022
Very easy to use and great support when something is not working the way it should. Should actually use it more often
Aug. 21, 2022
Happy with this app so far! Tried out the free version, then upgraded to the mid-level after our first auction. The app has been fairly easy to navigate and set up, the options and features were exactly what I was looking for, and all the tools have been mostly self explanatory. Support has been helpful and responsive and was able to quickly assist with a display issue I was having with a very short deadline.
Aug. 6, 2022
This app is totally worth it! Tipo is exactly what our staff has been looking for. This particular type of auction format is well thought out on both the front and backend. Our customers are thoroughly engaged in the bidding process and we get a lot of compliments on how visually appealing our products on auction look! Additionally, the support team at Tipo is outstanding! Laura has especially been a great resource to reach out to; she provides us with A+ assistance anytime we have a question or want to make an adjustment. From theme integration to more advanced product and collection setup - they are on it to help tailor the app to meet the individualized needs of our store. Don't hesitate to reach out to the support team if you need them ! A+++
July 20, 2022
I have nothing but wonderful things to say about the Tipo team. Laura, and team. You totally set the bar for exemplary service. - Prompt responses despite the 10-11 time zone difference - Polite and patient answers - Links to URLs - Product fixes for defects immediately I am a "big fan" and look forward to working you all with the store. Thank you for the app, and for your service!
July 11, 2022
Loving this app! Has been really easy to set up and, when I had some trickier things to do, I contacted the support team and they were amazing. Super fast response and fixed all the little issues I had. Laura was great to deal with. High recommend!