Tipo Product Auction
All reviews
I needed some help setting the APP up. Spoke with Laura and she got straight to work sorted things out for me! Great job , thank you very much.
We are a company conducting auctions in Japan, and this application is incredibly user-friendly with excellent support. They promptly address any issues that arise. Grateful for that!
Excellent service and product
It works, it's simple and support in our experience was good. This was our first auction and we can recommend that you give Tipo a go too.
Laura and team were great and helpful in setting up the auction on a more customized theme!
I've hosted multiple auctions with this app and it's been great. Support is phenomenal and timely with help. I had a new feature request and they were quick about implementing it.
While we are normally a straightforward band merchandise webstore, we run one or two auctions monthly for some limited "vault" items so our fans can get some one-of-a-kind products and memorabilia. They've been very few hiccups with the app, but if we ever do run into any issues, their customer service is top notch and we are always taken care of in less than a day!
It's the most intuitive app and most straightforward to install! I tried the others on the Shopify App store and all of them require expert/engineering knowledge to set up. I quickly uninstall the others and was delighted with the Tipo one. Also I had some minor things that I wanted to tweak and the support from Laura was awesome. Prompt support, very dedicated person. I highly recommend this app for auction.
I had a small hiccup on launch, but within 30 minutes Laura had me squared away and my site was set!
Video on how to start an auction was useless. Creating a "Profile" was easy but then the tutorial stopped there. No explanation on how to create a product through the app, create an auction, apply a product to a profile, or whatever else needed to get done to actually create a live auction. Don't have time to ask support how to figure out their unnecessarily complex process.
I’ve tried two other auction apps and they were awful. I almost gave up and just went to eBay, until I found Tipo! It worked perfectly, with only one issue that support fixed immediately. It’s super easy for the seller and the customer to use. I’m sooo happy to have found this!!
We are very pleased about the customer service. It is fast and friendly. We asked about some modification and the programmer did the job in two days. That is something we appreciate a lot. We tested some auction apps and we think that tipo meets our expectations at best.
Really nice app that is very easy to use. Hooked right into our system without issue. I had a question and customer support was very responsive. I recommend running a separate auction for each individual item, but they are very simple to set up. Highly recommend to anyone needing a simple Auction app!
Great app! Very easy to set up and use. It integrates well into the system. Combining winning bids by one customer would be very beneficial.
The app looks really slick, and works well most of the time. Support has been responsive to issues and questions I've had. It REALLY needs a way for customers to combine winning bids into one order though. Also, with our use case at least, we like to stagger the ending times of our auctions by 5-10 minutes so people can finish bidding on one item, and start last-minute bidding on the next. To accomplish this, I currently have to make a whole new auction for EVERY item, which gets really time consuming. It would be really nice if there could be a "stagger ending times by X minutes" check box, so I could only setup one auction with all the items, and it would stagger the endings for me.
Did not notify me by email when there was a bid or that someone won the auction (I had the options selected). Does not let me select a winner. Left both me and the customer extremely confused. App does not appear to work as I expected.
Very nice app. The auction page has helped increase sales. I think more people would use it if the price was a little lower.
Very easy to use and great support when something is not working the way it should. Should actually use it more often
Happy with this app so far! Tried out the free version, then upgraded to the mid-level after our first auction. The app has been fairly easy to navigate and set up, the options and features were exactly what I was looking for, and all the tools have been mostly self explanatory. Support has been helpful and responsive and was able to quickly assist with a display issue I was having with a very short deadline.
This app is totally worth it! Tipo is exactly what our staff has been looking for. This particular type of auction format is well thought out on both the front and backend. Our customers are thoroughly engaged in the bidding process and we get a lot of compliments on how visually appealing our products on auction look! Additionally, the support team at Tipo is outstanding! Laura has especially been a great resource to reach out to; she provides us with A+ assistance anytime we have a question or want to make an adjustment. From theme integration to more advanced product and collection setup - they are on it to help tailor the app to meet the individualized needs of our store. Don't hesitate to reach out to the support team if you need them ! A+++
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