Tipo Product Auction

June 15, 2022

This app is easy to use and pretty customizable to suit my needs. But the BEST feature of this app is actually the Customer Support. The team response fast, within an hour, sometimes less than an hour, and got my requests fixed. Kudos to the technical team as well. They understand what you want, fix the issues, and they test to make sure everything works. They take feedback on app improvements seriously as well. I hope they can make this app even better.

June 13, 2022

This app was good from the start. There were a couple of things I needed to adjust for simply for aesthetics. I contacted the support and they got back to me so quickly and made the changes for me instantly. Really impressed. The auction is running brilliantly. Would 100% recommend- thank you

May 31, 2022

The support was astounding. They comprehended well the request and delivered. Assistance with the customization was on point. Would like to have them again as aid, if needed.

May 27, 2022

Very good app! Thanks to the amazing support team, they helped me a lot throughout the whole customization process.

March 31, 2022

Thank you very much to the whole Tipo Team, specially to Laura who assisted us from our customization requests. They always make sure that all concerns will be handled properly, on time, and to the fullest possible extent and limitations of their app. Kudos!

March 10, 2022

I used this app for an art auction and it was perfect! I could set up the auction effortlessly and my users (even the oldest ones) used it without any issue whatsoever. + their support is very responsive. I will definitely use it again.

Feb. 18, 2022

App shows a "Free" option and a monthly subscription option. Signed up thinking I would try out the free option for a month or two, but the app automatically signed me up for the subscription after a week. The app was ok, but didn't draw enough interest in users to make it worth it for my business. I messaged to cancel my subscription. Tipo reps just asked for access to my account, and never cancelled the account, so I kept getting charged. Tipo did eventually get back to me and corrected the subscription and refunded charges spent, so that was good of them to follow up and correct it. This would be a good app if you are able to keep up with creating and marketing your auctions, but it's not good if you aren't willing to put in a good amount of work behind it yourself. I probably wouldn't recommend trying it out unless you are ready to put in the time to take full advantage of the services. Some day I will revisit the app when I'm ready spend more time focusing on it.

Feb. 14, 2022

We had some problems with the history auctions view in the account page: on mobile the history list wasn't responsive. Tipo Support solved the problem quickly! Thank You

Jan. 26, 2022

Great app with awesome support. Have had a great experience with the app and support. Always replaying to request and the solution is maximum 1 day ahead. Have nothing bad to say about the app or service.

March 6, 2022

This app is terrible. This app rarely functions correctly, and all my auctions ended twelve hours for reasons they can't explain. Every time I login it's a new problem; I can't get anything done when I need to. Good customer service doesn't do anything to save this garbage app.

Nov. 17, 2021

I have used Tipo for a year now. Been really great. The team has tweaked & edited as I needed for my elements and many auctions. Customer Service is awesome. Have questions or frustration with shopify code, just ask, there team helped out tremendously. Great value and speedy code.

Oct. 26, 2021

Needs to be an option to hide buyout price from the home page of the store or any page of the store during an auction. I thought I found that button, selected it and then nothing changed.

Oct. 3, 2021

Trash service, emailed 3 + times over the course of 3 days. No contact back with anything. App does load on my site, and doesnt work in anyway. The "free trial" is running out so I am deleting this app if i dont hear from someone today.

Sept. 10, 2021

I needed help with a few changes being new to the app. Laura came to the rescue and helped all issues and solved them fast and effectively. Thank you Laura, Brilliant App. Brilliant service.

Sept. 13, 2021

Bit of a rocky start but eventually figured it out. The design is sleek and it's easy to use, so I'm hoping this is just an off week for them. I wish the bid showed on the collections page though so it was more integrated with other products

Aug. 11, 2021

Outstanding App and team, I've sent request and I received prompt reply by Laura. My request solved successfully. thank you .. 5 star

Aug. 6, 2021

Perfect for my needs. Team was extremely helpful with colour changes etc. Would highly recommend. I tried a few other apps and they were not as good as this one.

March 6, 2021

I have had this app when they first came out and was an earlier adopter. Now I have to pay for it. I have had 8 auctions. This is wrong

Feb. 5, 2021

Highly functional app. Easy enough to use interface. Excellent customer service and support. I asked a question and their support team assisted me and fixed a major component on my website that the app was needed for. One thing that would be a great addition would be a way to display all products on auction in an editor page instead of scrolling through pages to access products in the app interface. Overall very happy with the app and service.

Dec. 23, 2020

Great auction app, with amazing customer support, we got a reply back within an hour of our first request for help. Thank you very much for your help.