All reviews

Rating Breakdown

  • 5
    85% (82 ratings)
  • 4
    8% (8 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    6% (6 ratings)

Reviews with Text

  • 96% (92)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 29, 2024

Excellent service and product

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 23, 2024

It works, it's simple and support in our experience was good. This was our first auction and we can recommend that you give Tipo a go too.

Using app

17 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 22, 2024

Laura and team were great and helpful in setting up the auction on a more customized theme!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 16, 2025

I've hosted multiple auctions with this app and it's been great. Support is phenomenal and timely with help. I had a new feature request and they were quick about implementing it.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 10, 2024

While we are normally a straightforward band merchandise webstore, we run one or two auctions monthly for some limited "vault" items so our fans can get some one-of-a-kind products and memorabilia. They've been very few hiccups with the app, but if we ever do run into any issues, their customer service is top notch and we are always taken care of in less than a day!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2023

It's the most intuitive app and most straightforward to install! I tried the others on the Shopify App store and all of them require expert/engineering knowledge to set up. I quickly uninstall the others and was delighted with the Tipo one. Also I had some minor things that I wanted to tweak and the support from Laura was awesome. Prompt support, very dedicated person. I highly recommend this app for auction.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2023

I had a small hiccup on launch, but within 30 minutes Laura had me squared away and my site was set!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 16, 2023

Video on how to start an auction was useless. Creating a "Profile" was easy but then the tutorial stopped there. No explanation on how to create a product through the app, create an auction, apply a product to a profile, or whatever else needed to get done to actually create a live auction. Don't have time to ask support how to figure out their unnecessarily complex process.

Using app

23 minutes

Total reviews

2

Average rating

1.0

5 / 5 Share

Oct. 27, 2023

I’ve tried two other auction apps and they were awful. I almost gave up and just went to eBay, until I found Tipo! It worked perfectly, with only one issue that support fixed immediately. It’s super easy for the seller and the customer to use. I’m sooo happy to have found this!!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

May 23, 2023

We are very pleased about the customer service. It is fast and friendly. We asked about some modification and the programmer did the job in two days. That is something we appreciate a lot. We tested some auction apps and we think that tipo meets our expectations at best.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2023

Really nice app that is very easy to use. Hooked right into our system without issue. I had a question and customer support was very responsive. I recommend running a separate auction for each individual item, but they are very simple to set up. Highly recommend to anyone needing a simple Auction app!

Store

DynaVap

Using app

5 days

Total reviews

4

Average rating

5.0

4 / 5 Share

Feb. 16, 2023

Great app! Very easy to set up and use. It integrates well into the system. Combining winning bids by one customer would be very beneficial.

Using app

About 1 year

Total reviews

2

Average rating

4.5

4 / 5 Share

Dec. 30, 2022

The app looks really slick, and works well most of the time. Support has been responsive to issues and questions I've had. It REALLY needs a way for customers to combine winning bids into one order though. Also, with our use case at least, we like to stagger the ending times of our auctions by 5-10 minutes so people can finish bidding on one item, and start last-minute bidding on the next. To accomplish this, I currently have to make a whole new auction for EVERY item, which gets really time consuming. It would be really nice if there could be a "stagger ending times by X minutes" check box, so I could only setup one auction with all the items, and it would stagger the endings for me.

Using app

3 months

Total reviews

8

Average rating

4.4

1 / 5 Share

Oct. 24, 2022

Did not notify me by email when there was a bid or that someone won the auction (I had the options selected). Does not let me select a winner. Left both me and the customer extremely confused. App does not appear to work as I expected.

Using app

About 1 month

Total reviews

3

Average rating

2.0

5 / 5 Share

Sept. 13, 2022

Very nice app. The auction page has helped increase sales. I think more people would use it if the price was a little lower.

Using app

5 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 26, 2022

Very easy to use and great support when something is not working the way it should. Should actually use it more often

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2022

Happy with this app so far! Tried out the free version, then upgraded to the mid-level after our first auction. The app has been fairly easy to navigate and set up, the options and features were exactly what I was looking for, and all the tools have been mostly self explanatory. Support has been helpful and responsive and was able to quickly assist with a display issue I was having with a very short deadline.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2022

This app is totally worth it! Tipo is exactly what our staff has been looking for. This particular type of auction format is well thought out on both the front and backend. Our customers are thoroughly engaged in the bidding process and we get a lot of compliments on how visually appealing our products on auction look! Additionally, the support team at Tipo is outstanding! Laura has especially been a great resource to reach out to; she provides us with A+ assistance anytime we have a question or want to make an adjustment. From theme integration to more advanced product and collection setup - they are on it to help tailor the app to meet the individualized needs of our store. Don't hesitate to reach out to the support team if you need them ! A+++

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2022

Loving this app! Has been really easy to set up and, when I had some trickier things to do, I contacted the support team and they were amazing. Super fast response and fixed all the little issues I had. Laura was great to deal with. High recommend!

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 15, 2022

This app is easy to use and pretty customizable to suit my needs. But the BEST feature of this app is actually the Customer Support. The team response fast, within an hour, sometimes less than an hour, and got my requests fixed. Kudos to the technical team as well. They understand what you want, fix the issues, and they test to make sure everything works. They take feedback on app improvements seriously as well. I hope they can make this app even better.

Using app

1 day

Total reviews

2

Average rating

5.0