Tipo Product Auction

Dec. 11, 2020

THE BEST APP SUPPORT EVER! Seriously- Laura and the team there in Tipo were outstanding in any kind of way, allowing us to bring the app to meet our brand, which looks very different than the default design and asked for many, many requests for changes from our side. Through all of this process- which involved over 50 emails- Laura and the team gave us nothing but the PERFECT support. We are really thankful for the work they put in, and they are truly an ideal model of how an app support should look!

Dec. 2, 2020

completely useless app. it technically runs an auction but nothing even close to being production ready. no ability to configure. can only hope they listen and work on development

Sept. 3, 2020

I used this app to help me to do bid.I met some issue with coding,tipo support fixed the problem and good patience.Thank you very much

June 19, 2020

So far so good, just started using this app needed some help with coding, support fixed the problem very quickly, thank you.

June 17, 2020

very powerful app, looking forward to scaling my biz with this app, the support team was very agile and helpful during the setup

June 13, 2020

Modifying a few things breaks the whole web, and on some computers the auction doesn't show up for no reason. Technical support didn't answer me so I uninstalled it and went for another option.

June 11, 2020

This app messed up my site! Now, users can't enlarge or preview product images when clicking on them. Also, there's no option to remove the "BUY IT NOW" or "PAY WITH GPAY" buttons from the auction page, so someone could just buy the product without paying the auction price which makes it totally useless. And the entire app is programmed poorly.

May 23, 2020

Outstanding Tech Support. I wasn't able to complete the setup following the instructions. I wrote them and 24 hrs latter, and after a brief chat conversation, they set it up for me. They did the coding themselves. Forever thanks. I still wish though that the Snippet could have further aesthetics configurations and cooler designs. It seems like it is already a task on their roadmap for the App. Still, to me it is a 4.85 star App.

May 8, 2020

The app is easy to install and run. I ran into a couple of things that needed a few tweeks but Tipo Support was responsive and fixed them right away. I would like to see an easier navigation of products in the backend of the app but the front end is very nice. One other item for the wish list would be the option to display the current bid price on the collections page. Overall we really like this app and continue to use it for our regular weekly auctions.

April 30, 2020

I'm happy we found this app after we initially tried another one with more reviews (but it was way way too complicated). The folks at Tipo were VERY responsive. And it was easy to install and configure their app. We found a few glitches that didn't work for us but customer service was able to help us. The only tricky bit is that they appear to be in Asia so they are awake when we are asleep (and vice versa) but we could get everything fixed via email and good communication. The most user-friendly auction app we could find. They even worked with us to customize some colors to match our store. Thanks so much for the great service. Good luck!

April 30, 2020

If support didn't ghost me, I might have had a different rating for this. The app seems cool, but I had a few problems to start. They where mostly my own mistakes for not reading all information. But... From start I had the problem that my normal product button "Buy Now" overruled the auction. So in case an auction went above the productprice, people would be able to click the buy now button and get it cheaper than the auction. Also the buyout-price never worked or figured. I asked for help with this 3 times. First answer: Explaining me that buy now is different from buy-out. Well yes, I kinda knew that. The problem was that the buy-out price didn't work. Wrote back friday 24 april waiting for answer. Second answer: Never came. Wrote back tuesday 28 april asking for confirmation that they got my "friday-mail". Today it is thursday and no answer still. Tomorrow it's been a full week without any response. Uninstalled the app. Can't recommend this product or customer support. Stay away

April 18, 2020

This app is great. It really adds some value to our site. I had some customization needs and performance needs, and Laura took care of it right away. Laura has provided me with excellent customer service. I defiantly recommend this app! Cheers!

March 24, 2020

So far so good - had one little glitch in setting it up and reached out to customer service . Next business day they (Laura )had us up and running by rewriting some code for us on our page . So i'm very happy with customer service so far as well . Time will tell now. But we look forward to usuing the app, it seems as if it will work wonderful. If you want to see it in action -you can check out our page Franklinblanksandcrafts.com

Dec. 9, 2019

After a great support from Tipo staff, I managed to start the page live today. I own an art gallery in the UK and I wanted to provide additional services on my Online store. Auctions is a major concept in the industry and I felt it would offer us some additional value. I decided to install the Auction app making sure to put it up an running before the trial expires. I did this with the strong support of Tipo’s team. I have tested all features and they all seem to work as expected. Lets see how it performs on a live site. Great support.

Nov. 7, 2019

i was looking for somthing like this great app !work very well Excellent support. They have patience and are ready to help

Oct. 2, 2019

I used this app to create free item raffle bids in which the list bidder wins the item after certain amount of time. However, there isn't option to limit the amount to bid per succession. as I can fake bid zillion amount. Then the system will eventually wont accept new bids. This app needs an update for that.

Sept. 13, 2019

Great product Customer service is A+++ Responded fast and answered all questions highly recommended!!!!!

Aug. 19, 2019

I love the "ease" of use and the 7 day free trial BUT I have been waiting 2 days to figure out why my auctions are not showing and still no reply from tech support. It seems easy but I cannot figure out how to launch live. Free trial is a waste because by the time I get help, my trial will be over.

Aug. 3, 2019

They send directly an email to customer with a gmail account also put your private email in cc so customer can see it. Does not support GDPR!! Needs to fix lots of things.Honestly.

Aug. 1, 2019

This app is excellent app and very easy to use. I suggest it to all store that work on the base of auction. I made good auction at my store https://mechanocontrol.com. Thank you so much fir developer.