All reviews

Rating Breakdown

  • 5
    39% (64 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)
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5 / 5 Share

Jan. 17, 2023

Brilliant app and brilliant customer service. The customer support actually was very helpful and also the app is really easy and helpful to use.

Using app

About 2 years

Total reviews

2

Average rating

5.0

1 / 5 Share

Dec. 16, 2022

Huge issue - won't charge us but is charging us??? and is installed but can't use and won't open because we stuck at payment page.

Using app

About 23 hours

Total reviews

1

Average rating

1.0

Developer Reply

UPDATE: The billing issue is resolved, we are waiting for you to confirm :-) I tried to reach out to you via email but never heard back. Have a great day! :-) -Shahar -- Hi, Thank you for your review and for sharing a loom screen recording of the issue. That issue seems to be related to Shopify's Billing - because the subscription approval screen is entirely related to Shopify and not to our app. We've witnessed that this issue resolves automatically by uninstalling and then re-installing the app, would you be able to try that? We will also reach out to Shopify regarding this strange issue that prevents merchants from activating the app's subscription. Update: We have reported to Shopify about the billing issue and await their reply. In the meantime, we instructed the merchant to uninstall and reinstall the app, as it appears that it resolves the mentioned issue. Thanks again! :-) -Shahar

5 / 5 Share

Dec. 6, 2022

Tixel helpt je altijd super goed bij vragen en komen altijd samen met jou eruit service is dus super goed!

Store

RH Ecom

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2022

If you are running TikTok ads - this is the first app you need to install. Support is UNBELIEVABLE, I texted them on Saturday evening and they replied me INSTANTLY and solved my problem immediately

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 16, 2022

Great App Pixel installation was easy and support was very fast and helpfull he even helped me by some other problems !

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 16, 2022

It works great, had a few problems at the start, but the customer support quickly solved my problem!

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2022

Schnell eingerichtet, bei Problemen oder Fragen ist der Service wirklich super! Auf jeden Fall zu Empfehlen!

Using app

5 months

Total reviews

1

Average rating

5.0