TiXel: Meta Pixel TikTok Pixel
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Brilliant app and brilliant customer service. The customer support actually was very helpful and also the app is really easy and helpful to use.
Huge issue - won't charge us but is charging us??? and is installed but can't use and won't open because we stuck at payment page.
UPDATE: The billing issue is resolved, we are waiting for you to confirm :-) I tried to reach out to you via email but never heard back. Have a great day! :-) -Shahar -- Hi, Thank you for your review and for sharing a loom screen recording of the issue. That issue seems to be related to Shopify's Billing - because the subscription approval screen is entirely related to Shopify and not to our app. We've witnessed that this issue resolves automatically by uninstalling and then re-installing the app, would you be able to try that? We will also reach out to Shopify regarding this strange issue that prevents merchants from activating the app's subscription. Update: We have reported to Shopify about the billing issue and await their reply. In the meantime, we instructed the merchant to uninstall and reinstall the app, as it appears that it resolves the mentioned issue. Thanks again! :-) -Shahar
Great App Pixel installation was easy and support was very fast and helpfull he even helped me by some other problems !
Perfect UI/UX. Really easy to use and set up no matter how many pixels you need. Also, great immediate support from customer service. Recommended
Perfect UI/UX. Really easy to use and set up no matter how many pixels you need. Also, great immediate support from customer service. Recommended
I was unable to install the official TikTok app as my country is not supported, but I use agency for my TikTok ads. This app helped me install the TikTok pixel events without any issues and saved me a headache, thanks a lot!
The best support I've had so far! I really recommend the app and the team. The integration is very easy and works quite good. I'm very satisfied!
I was looking for an app to help install multiple TikTok pixels on the same store and this app helps to do it effortlessly. The support team is amazing too, my special thanks to Shahar and Zeeshan ;)
Customer service was so patience and did everything that needed to be done to make sure my pixel was up and running. Thank you
Sehr einfach zu installieren, sehr freundlicher Support. Das einzige das getan werden muss ist den Pixel Code einzugeben. Auch Kompatibel mit den neuen Shopify-Themes 2.0. Tracking Probleme zerstören so ziemlich alles beim ads schalten, da ist eine solche Unterstützende Lösung natürlich sehr gern gesehen. Bin gespannt ob die app hält was sie verspricht. Aufgrund der Bewertungen bin ich unbesorgt.
Had a slight issue with the triggering of events when first downloaded, but Shahar was very quick to fix the issue. Much easier than setting this up manually.
They have a very helpful team, helped to migrate my pixel code to Tixel app. I would recommend this App.
Excellent support! Somehow we installed 2 pixels on the website, and try to remove one. The support team helps us with this issue within 1 hour. That's really supportive! Everyone can trust this team.
Everything is perfect! Thank you! Fantastic support mode - enabled!:)) All events working correctly!!!
Installation has been straight forward. Had a small issue a few months after installation and support was able to solve the problem quickly.
Since the official tiktok app is not available in certain countries, we decided to use Tixel and it has been a great experience so far. Installation was seamless, and Shahar from support has swiftly answered a few technical questions and resolved our dilemmas. We also needed a small theme customization, which has also been provided. Highly recommended, efficient app with an A+ support.
Support was very quick in solving the issue that I had in my site. Highly recommend app. Thank you!
Saved me days of headaches I was having juggling multiple pixels. and the support is 5*. Thanks Shahar
Very helpful team and easy install. Resolved issue tracking across multiple international stores under the same TikTok account. Thanks!
I had an issue setting up the pixel and Shahar has been really helpful! He even offered to set up the settings himself. I definitely recommend this app!
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