Tolstoy Shoppable Video & UGC
Create Shoppable Videos on website and Shop app with Tolstoy
Rating
4.8
feedback
241
chart
#79
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
7%
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Less than a month
25%
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Less than a year
51%
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More than a year
15%
Reviews Summary
The reviews for the Tolstoy Shopify App are overwhelmingly positive, highlighting the exceptional customer support provided by the team, especially individuals like Mikaela, Tolstoy's seamless integration process, and the significant impact on conversion rates and engagement. Customers appreciate the quick responses, helpful assistance, and proactive approach of the support team. The app is praised for its ease of use, ability to add videos without affecting website speed, and the personalized support received from team members like Niezl and Gaya. However, there are a few negative reviews mentioning issues with app glitches, slow dashboard performance, and high pricing.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 16, 2025
Tolstoy have been an amazing tech to partner with. Their team are incredibly accomodating, open to new requests and have been great to work with - incredibly responsive! We've also seen great results from showcasing our strong UGC across our website.
April 9, 2025
so far so good, i just downloaded the app today and have enjoyed using it, really simple to do yourself with no experience with websites! its talks you through the set up and has videos to help! i did mess up a little and could not find the videos on my product pages after thinking i was doing everything correctly, opened a chat for help and mikaela helped me right me away and fixed the issues i had in a matter of seconds, which saved me alot of stress going round in circles, appreciate the quick and helpful information right away!
April 9, 2025
Atendimento, treinamento e ferramenta excepcionais. Recomendo a todos para impulsionar as vendas, conversão e branding! Estamos colhendo bons resultados dessa parceria!
April 9, 2025
Tolstoy has revolutionized our game. The customer service is amazing and the video experiences are elevated & customizable. Gilbert is an amazing account manager and we are super excited to see what is to come.
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