Tolstoy AI Shoppable Video UGC
Boost sales with AI images, Shoppable Videos, and AI Sale...
Rating
4.7
feedback
219
chart
#13
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
9%
-
Less than a month
32%
-
Less than a year
49%
-
More than a year
8%
Reviews Summary
The reviews for the Tolstoy app are overwhelmingly positive, with users praising the excellent customer service and support provided by the team. Many users highlighted the quick response times and willingness of the support team to go above and beyond to resolve any issues. The app itself was commended for its ease of use, effectiveness in driving sales, and the value it adds to the customers' online stores. However, there were a few negative reviews mentioning issues with the app's user interface, slow customer support response times, and concerns about high variable costs.
Highlights
Review RSS Feed
All reviews
Feb. 16, 2026
Tolstoy support and Earl specifically have been consistently helpful and prompt in assisting us. Earl has taken the time to have multiple training video calls with us and explained all the uses of the platform thoroughly. He has answered all of our questions and investigated errors when (rarely) needed. I'm extremely grateful for Earl's time and care. It really is the difference between this platform and others similar on the market! Thank you again!
Feb. 12, 2026
I contacted Tolstoy and received great customer service by Earl. They were kind and respectful, they made sure to answer all my questions and were able to help me out with my inquiries very quickly and efficiently with great communication. I appreciated the great customer support from Earl.
Feb. 6, 2026
We’ve had a very positive experience with Tolstoy’s Customer Success Manager, Emmanuel, and the technical team. They are highly responsive and quick to act. While we encountered some setup issues initially, any bugs were resolved promptly, with clear recaps and updates provided throughout. Communication was always polite and easy to follow. Emmanuel has been especially supportive, patiently guiding us through the platform step by step. Even without being very familiar with Shopify or the platform at the start, we felt well supported and confident using it. The AI studio also performs very well, producing more stable outputs than other AI tools we’ve tried and saving us time in post-production. Overall, Tolstoy is a platform we’d recommend.
Jan. 28, 2026
Super service and a really great app! The support team is always very helpful and quick to respond. Every time I contact support, my issue gets fixed fast and reliably. Especially worth highlighting is the developer team, which implements custom adjustments according to my requirements very quickly. Overall, a fantastic app — highly recommended!
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