Tolstoy: Shoppable Video & UGC
All reviews
this app makes video fun and easy
Great app, I have been using it for years and it keeps getting better!
Great team - they are very proactive with ideas on how to optimise your site with their app. Highly recommend Tolstoy for conversions - video content is so key for online sales and converting more customers/demonstrating the quality of your product.
I really like Tolstoy. They are constantly upgrading and adding new features. In this world of balancing a website, marketing products, social media and AI, I feel like I can get what I need in 1 place. I also get an immediate response when I need assistance. The industry is changing so fast and I appreciate your guidance through it all. Thanks Tolstoy Team
Tolstoy has been a great addition to my Shopify store. I’ve been looking for ways to make my website more interactive and give customers a better way to experience my products, and the video features make a big difference. I especially like being able to create engaging product videos and connect them directly with my store. It gives the website a more modern, professional feel and helps bring the products to life instead of relying only on photos. There was a little learning curve while getting everything set up, but once I understood how it worked, I could see a lot of potential for my brand. I’m excited to keep experimenting with Tolstoy and using more of the features as my store grows. Definitely a useful tool for Shopify brands that want to make their storefront more engaging and interactive.
They have really great customer support - special thanks to Mark for solving my issue quickly. I don't love using the app since they became so AI dependent - you basically have to prompt your way into customizing widgets that you could simply install on the storefront before.
habia tenido problemas de cobros pero se hicieron responsables, les bajo una estrella por el estres ocacionado, de resto excelente app.
Highly recommend Tolstoy, not only because it’s a great addition to your site, but because their customer service is also amazing. Earl Sarsuelo is incredibly responsive, helpful, and genuinely invested in supporting us. He takes the time to understand what we’re trying to accomplish and is always thoughtful about helping us get the most out of the platform. Anytime we have a question or need help, he’s quick to jump in and find a solution. It makes such a difference to work with a company where you feel like there are real people behind the product who care about your success. We are big Tolstoy fans!
Appreciate you taking the time to share this. Glad Earl Sarsuelo took such good care of you.
Outstanding support from Mark R, who made the entire setup easy and stress-free! We love the results with the product carousel and homepage spotlights, they look fantastic on our website. Highly recommend this app, and a special thank you to Mark for his exceptional customer service. We couldn’t be happier!
Thanks for the kind words — means a lot. Glad Mark R took such good care of you.
Tolstoy used to be a really simple, easy-to-use tool, which is exactly why I liked it. Since the platform shifted heavily toward AI-generated layouts and conversational interfaces, it’s become much harder to get a clean, polished widget that matches my website. Basic styling and layout changes now take more time than they used to, and the AI often seems to get in the way rather than help. It’s definitely become more powerful, but for anyone who just wants simple shoppable video widgets with straightforward design control, the experience has gotten noticeably worse.
Great APp Great support runs on 2 of our websites for UGC, does a good job.
Glad this landed well for you. Love that UGC on your sites stood out.
Really glad to hear that. Appreciate you recommending Tolstoy.
Tolstoy is a great app, and the support is even better! Mikaela, in particular, was incredibly efficient, proactive, and responsive in helping our team with all of our queries. She consistently went above and beyond to ensure everything was resolved quickly. Highly recommend!
Thank you — love reading notes like this. Glad Mikaela took such good care of you.
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