All reviews

Rating Breakdown

  • 5
    98% (193 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 19, 2024

Love this app! It looks awesome on our Homepage and Product pages. Super easy to implement into our site. Niezl from video support was an awesome help. Super attentive and patient!

Using app

--

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 18, 2024

Our brand has been using Tolstoy for the past 2 months, after implementing it, we've noticed a drastic increase in CVR + AOV. The videos make it engaging for potential customers to see how others viewed/liked our product as well as them also being able to see how it could also improve their life. I highly suggest giving them a shot! Not to mention, their customer support team is amazing, I had a few questions and minutes after sending them, they were answered and resolved.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 18, 2024

We've had an amazing experience with the Tolstoy team! They're always super responsive and ready to assist with anything we need. Their app has really helped increase our website's conversions and engagement. Definitely recommend both the app and the team!

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 13, 2024

Very supportive and friendly customer support, highly appreciate them!

Using app

28 days

Total reviews

12

Average rating

5.0

5 / 5 Share

Nov. 13, 2024

Tolstoy has been a fantastic tool for our business. It’s easy to use, and their support team is responsive, reliable, and incredibly helpful. They truly listen to customer feedback and are committed to improving the app to meet our needs. Highly recommend this tool for any business looking to bring their website to life with interactive content!

Using app

8 months

Total reviews

10

Average rating

4.9

5 / 5 Share

Nov. 5, 2024

Tolstoy was so easy to set up - no devloper / coding issues / just click choose the videos & BooM was live within in less than 2 minutes "it" had genereated its first sale. Tolstoy is now a valued part of our website

Using app

4 months

Total reviews

13

Average rating

5.0

5 / 5 Share

Nov. 5, 2024

Tolstoy is a great App. Very easy to manipulate. We hope we can achieve awesome results with this tool

Store

Oliva

Using app

About 12 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 5, 2024

The Tolstoy team are awesome to work with. Fast communication and extremely helpful. The app looks beautiful on my store and I love it!

Using app

About 16 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2024

Niezl was a gem! Very clear and helpful communication. The team helped us troubleshoot and get set up quickly. Much appreciated.

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 4, 2024

The support from Niezl has been amazing. We have only just set up Tolstoy, but so far so good!

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 24, 2024

I was having issues with my video and spoke with Mikaela to troubleshoot. She was more than helpful, and went as far as to actually install the correct video on my site and on mobile. I expected the usual support response that tells you to read an article, but this 1-on-1 HUMAN interaction was so appreciated!

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 20, 2024

We have some challenges during implementation but the Tolstoy team has been very helpful and supportive in helping to resolve all the issues. I like the UI, not much customization is needed, it goes with any theme. It is also super easy to import your videos and it has been running smoothly on our site.

Using app

4 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Sept. 9, 2024

Mikaela and the Tolstoy team were awesome to work with. They quickly helped me customize the video carousel on my site, and it looks perfect now. Communication was smooth, and they made the whole process super easy. If you’re looking for great features and even better support, Tolstoy’s the way to go!

Using app

8 months

Total reviews

2

Average rating

5.0

2 / 5 Share

Aug. 24, 2024

For $300 a month this app is buggy as hell. Always super frustrating to adjust anything in this app, it's always glitching and you have to do simple tasks 10-20 times for it to finally work. Everything you do keeps resetting. Incredibly frustrating to use but decent app.

Using app

About 1 year

Total reviews

3

Average rating

2.7

5 / 5 Share

Aug. 22, 2024

This app has become the most widely integrated app across our site. We're using it on nearly every product page, on our instructions and educational pages, and more. It's really easy to use and implement, and the support team is immaculate. Whenever I've had questions they've been so polite and great at follow up too. Thank you tolstoy team -- customer for life!

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear how much you love the app and appreciate your support. We're here for you, always!

5 / 5 Share

July 31, 2024

Very helpful Team! Thank you to Mikaela and Niezl, you guys are amazing. I talked with Mikaela from Tolstoy about changing location of arrows on my main page carousel, as they were not very intuitive, and the Tolstoy team was absolutely helpful beyond my expectations in customizing it. Not only did they send me an updated code, but also helped me implement all the changes, and now the arrows are exactly where I wanted them. Everything happened very efficiently as well - from my email to proposing and implementing the custom to solution in a matter of one or two days. Apart from customer support, the app itself is rather easy to navigate. So far I like the design and functionality.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much! We’re thrilled to hear that our support team was able to assist you with customizing the carousel arrows on your main page. We’re glad the process was quick and efficient, and that you’re happy with the results. It’s great to hear you’re enjoying the app’s design and functionality too!

5 / 5 Share

July 24, 2024

Incredible app functionality, exactly what we needed with very personalisd support. James Balance Coffee

Using app

1 day

Total reviews

4

Average rating

5.0

Developer Reply

Thank you, James! We're thrilled to hear it’s exactly what you needed.

5 / 5 Share

July 9, 2024

Support was excellent. I am loving the app so far and being able to get some videos on my website.

Using app

14 days

Total reviews

9

Average rating

4.9

Developer Reply

Thanks so much! We’re glad you’re loving the app and getting those videos up on your website. We're here if you need anything!

5 / 5 Share

July 9, 2024

Set up was super smooth and uploading videos to each product was quicker than expected. Great support service!

Using app

About 19 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your great review. We are absolutely thrilled to hear your setup was a breeze and uploading videos was faster than you thought! It's always a win when things go smoothly like that. We glad you had a great experience with our support team too.🌟

5 / 5 Share

July 8, 2024

Niezl from Tolstoy is amazing! Helped get set up and running on our site! Great app and great support! Thank you!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback! We're thrilled that you're enjoying the app. Our support team is always ready to assist you whenever you need help.