Tolstoy Shoppable Video & UGC
Create Shoppable Videos on website and Shop app with Tolstoy
Rating
4.9
feedback
199
chart
#60
All reviews
Rating Breakdown
July 27, 2021
Easy to integrate - amazingly interactive marketing tool! And very hands-on customer service! Our customers love it - so do we!
Thanks so much for your review and feedback!! We love that you and your customers are seeing value with Tolstoy!! ✨✨
July 22, 2021
Seamless implementation, super user-friendly builder! Love how easy it is to create and make changes on Tolstoy. Received a lot of feedback on how unique the concept is in an e-commerce shop and how personal it felt to the consumer. Definitely recommend this app!
WOW thank you so so much for your review and feedback!!! We're so excited that you're getting awesome responses on your Tolstoy- love to see it! Can't wait to see how you grow with Tolstoy :)
July 19, 2021
I love this app because it’s very easy to use and they have variety selection of Templates to choice from based on your Buisness. You should try it. I love it and you will too.
Thank you SO much for your feedback!!! We love that you're using Tolstoy in such a cool way. We're always here to support any features you might need :)
July 14, 2021
Excellent app and excellent customer service! I got a quick answer and a quick fix! Highly recommended.
Thanks so much for your feedback and review!! We love that you see value in Tolstoy!
July 4, 2021
Extremely fast responding team. My requests were quite intricate and difficult, but the Tolstoy team still managed to do their coding magic and make it work. I felt fully supported which is quite rare with some companies. I highly recommend; the options are limitless and the visuals are guaranteed to catch your customer's attention.
Thank you so much!!! We're so happy you're finding success with Tolstoy! We're always happy to work a little magic ✨
July 3, 2021
Tolstoy is a smart app..very useful app, dedicated and knowledgeable team behind it.. you won't go wrong!
Thank you so much for your review!!!! We love how creatively you use our app, it's awesome to see!!
June 4, 2021
I love this app in particular because it allows me to express my creative and wonderous side when it comes down to developing my Website. The Video integration allows me to relate and pin point on the things in which my customer are searching for, thank you again Tolstoy for giving me this ability.
Thanks so much for your review!! We love enabling stores to express themselves and deliver amazing customer experiences!
June 3, 2021
This is what I was looking for to make my shop a bit more alive and friendly to customers! Video reviews and FAQ video recording is just great feature to address customers issues
Thank you so much for this review!! We're so happy that you're finding value with Tolstoy :) Can't wait to see the amazing ways you use interactive video!
May 25, 2021
We are still very early with Tolstoy yet I am thoroughly impressed with the service and the quality of the app. I see this being one of the main tools in our arsenal when engaging with our fans and gathering data. It is super simple and when you consider you can use this on your Shopify store, in emails with GIF, and on outside landing pages to launch new products or contests... It is really unique and exciting.
Thank you so much for your feedback and review!! We're happy you see the value in the product. Can't wait to see the extraordinary ways you use Tolstoy!
May 23, 2021
I love this app. It looks really cool and professional on my site. The team was very helpful in helping me to get it set up. My only wish would be that it displayed a results page at the end rather than going to a link. But the way it is currently set up is not bad. Just my preference.
Thanks so much for this wonderful review! We're excited to have you as a customer. We love this idea, and we'll get to work on it :)
May 13, 2021
My name is Barbara with Sentient Beauty Cosmetics and Holistic Living. When I found Tolstoy I was excited to make this feature a part of my shop. When I needed help with creating and embedding my first Tolstoy to my shop I was lucky to have Dov help via their site chat. He succinctly, pleasantly, and patiently literally walked me through every step I needed to access my video from my phone, and make it visible where it needed to be on my shop. This is such a fantastic app. I'm thinking it will be the feature that will really engage my customers and keep them coming back. Thank you Dov for your expertise and good humor!
Using app
9 months
Total reviews
5
Average rating
5.0
Thanks so much for sharing your feedback, Barbara! We're so happy you're loving the platform. We can't wait to see all of the amazing ways you use Tolstoy!
May 6, 2021
Tolstoy is an amazing app made by some amazing people. Dov & his team were extremely helpful and responsive. I believe this app can be used in many innovative ways. I highly recommend trying this app.
Thank you so much for your review and rating! It means so much when Tolstoy users recommend our app as a great product! We can't wait to see the amazing Tolstoys you make!!
May 4, 2021
Super powerful tool with great people behind it (shoutout Bar Z). Looking forward to trying the app out for the next coming weeks.
Thank you for your review and rating! We're so happy to read that you think our app is great! Can't wait to see the amazing Tolstoys you come up with!
April 8, 2021
I have never be happier in making a review. Actually, by finding this app I have already been happier. Although we have not published yet in our store, we are working with it, and integrating 8 interactive video Introductions, Explanations and product reviews videos one with another. The app has a wonderful method to make a circular product interaction where the user can explore and go back and forth according to its interests. You can configure all your options, control the time for the interactions to show on screen, and it can even allow your users to send you feedback via text or video. Of course it could have more options, like momentary hot spots, buttons, full screens, etc, but that will be just the ideal and I am accustomed that nowadays it is too difficult to have your ideal "whatever", but I am sure that with time these features can come. All in all, the original idea for which the app was conceived could not be better. On top of the easy to use, problem solving, quality app, I have to congratulate the support team, who has been there almost instantaneously, with patience and knowledge to instruct us in how to do certain tricks, and even creating a complete support document to answer our most difficult question. What else can I say? On top of that, It is a free app. At least for now, although I hope that forever. I can only imagine that every store and every web site that works with video can take advantage of this app and its lovely team. I just hope never to be disappointed. For now, my most sincere congratulations. Rogelio, Miami Beach Body
Thank you so much for taking the time to leave such a wonderful review, Rogelio! We're very happy that you find value in our product. As we grow we'll continue to roll out more helpful features for our platform users. We hope we can deliver our best to you each and every time that you create a Tolstoy!
April 7, 2021
I'm using Tolstoy to remove friction in the shopping experience and so far is just what we needed! It's simple, intuitive, and a more efficient way to engage with customers. Also, Dov and the team were incredibly supportive in the setup process. I really recommend all e-commerce brands to start creating Tolstoys!
Thank you so much for taking the time to leave us such a lovely review! We're so happy to read that you're enjoying and finding value in our app! We hope we can deliver our best to you every time that you create a Tolstoy!
March 18, 2021
The App is super useful. Not only has it improved my performance, but it also solved so many problems I was struggling with before. I used Tolstoy as an onboarding interactive video experience on my website. Kind of a more personalized way of a chatbot. Using my Tolstoy, leads and clients were able to navigate their way towards the content they were looking for at my website. I can definitely say that it has increased the number of qualified leads I get every month, and as a result, increased my overall sales. I say “qualified”, since by using their analytics I get a full report on each participant’s journey, so I know which options they made before leaving their details, and then when I get back to them I already know exactly what they’re looking for. But not only that, but Tolstoy also lowered the number of support tickets I received. This is also very valuable for me. Leads who struggle to find what they are looking for can get an immediate answer, without me having to get back to them a day later, which normally is too late. It took me a bit of time to understand its potential at the beginning. I must admit that since it’s free I assumed it probably doesn’t generate much value. However, I once contacted their support and they were super nice and wanted to get on a call right away to make sure I make the best possible use of it. So I’d highly recommend reaching out to them if you have any problems. Highly recommended!
Thank you SO much for taking the time to leave us such an amazing review!! We're so happy to read that you're enjoying and finding value in our app! We hope we can deliver our best to you every time that you create a Tolstoy!
Feb. 17, 2021
Super cute app, I used it to create an interactive video on my e-commerce store and customers could answer questions. Love it. Great customer support, too. They helped me personally embed it on my website.
We are so happy to know that you are easily creating Tolstoys for your e-commerce store! Thank you very much for the lovely review and rating, we hope we can continue providing you with the best support possible!
Dec. 28, 2020
The app gives you a great ability to communicate complicated messages in a simple and clear way to customers. We made an instructional video about one of our more complex and expensive systems. This has significantly upgraded our ability to deliver complex content to our customers, and we are going to produce more and more videos with the help of the app. Both training videos and marketing and sales videos. Beyond the functional advantage, it does have a wow effect because you do not see interactive videos every day, it transmits innovation and contributes to the brand. In the process of installing the app and creating the content, we received help from the app staff. Great support.
Thank you so much for taking the time to leave such an amazing review! Our team is so happy to read that you think our app is great! Your feedback means the world to us, and we hope that you benefit from using our app as much as we enjoyed reading your review!
Dec. 27, 2020
Very cool concept, that allows me to direct my visitors directly to the products that are most relevant to them. I had some trouble getting started and the support team helped me right away! Really good experience.
Thanks so much for your review and rating! It means so much to know that Tolstoy creators feel that we are giving them an amazing experience! Can't wait to see the extraordinary ways you use Tolstoy!