All reviews

Rating Breakdown

  • 5
    85% (17 ratings)
  • 4
    5% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    5% (1 ratings)
  • 1
    5% (1 ratings)

Reviews with Text

  • 100% (20)
Review RSS Feed Review RSS Feed

2 / 5 Share

Jan. 8, 2026

We do not recommend - to us the ROA seemed extremely low. the Cost of the product plus their excessive shipping cost= for us to Low of a ROA, sometime to a negative profit margin so hard to select profitable items to import also so many items we felt were out of stock. There were order issues after ordered where a product went out of stock, yes we were refunded but as an internal credit they do not refund back to the original payment, and few items had longer than expected delivery timeframe. -Sad we really wanted this company to work for us. A special Shout Out to the CS agent Paul who we feel is awesome and always resolved order issues to the best he could but we feel the website needs more work. was hard to filter and sorting for prices low to high, etc.

Using app

7 months

Total reviews

2

Average rating

3.0

Developer Reply

We’re sorry to hear that TopDawg ultimately wasn’t the right fit for your business. As a wholesale dropshipping platform, product costs, shipping rates, and delivery timelines are determined by individual U.S.-based suppliers and third-party carriers. Shipping is calculated based on factors such as weight, dimensions, and distance, and is not set by TopDawg. Dropshipping can involve slimmer margins depending on product selection, pricing strategy, and shipping variables, which is why we encourage retailers to evaluate landed costs and profitability before importing products. Inventory availability is also dynamic, and while rare, items may sell out between order placement and fulfillment. In those cases, refunds are issued as account credits in accordance with our published refund policy. We appreciate your feedback regarding filtering and catalog usability, as we’re continually improving the platform based on retailer input. While we’re disappointed we couldn’t meet your expectations, we truly wish you success in finding a solution that better aligns with your business model.

5 / 5 Share

Dec. 19, 2025

“Fast shipping, good product quality, and smooth communication. Very satisfied with the service.”

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great review! We’re glad to hear you had a positive experience with fast shipping, product quality, and communication. We appreciate your support and look forward to continuing to help you grow your business.

1 / 5 Share

Sept. 29, 2025

I am starting a very specific niche. I was looking for somewhere to source these products from the US to cut the shipping times. They offer many products that I would love to have sold and promoted but the lack of pictures they made available to me made it impossible to sell with any professionalism. When i reached out to them they offered no help. He just said that they have many people that do well with what they give them to work with. Even their chatbot offered me 7 free days with more pictures available to me. Apparently more are available if you pay them more money. When i emailed them he straight up said some suppliers don't give them more pictures. So I'm not sure which one is the truth. In any case the actual customer service person never offered me anything to try only saying that basically if they can do it I can. Thanks but no thanks. There are many more people to work with that actually offer real customer service.

Using app

7 days

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for taking the time to share your feedback. We’re sorry to hear that TopDawg wasn’t the right fit for your business needs. To clarify, TopDawg works with thousands of independent U.S.-based suppliers, and product images are provided directly by each supplier. While many suppliers offer extensive image libraries, some provide a more limited number of photos. We’re always transparent about this, and retailers ultimately decide which products align with their branding and marketing standards. Our free Start-Up plan is designed for browsing and evaluation, while the 7-day trial on eligible plans allows retailers to explore additional product details and features before committing. During your interaction with our support team, they accurately explained these limitations and responded promptly, though we understand this may not have met your expectations. We genuinely appreciate your feedback, as it helps us continue improving communication and setting clear expectations. We wish you the best of luck with your niche store and future endeavors.

5 / 5 Share

Sept. 24, 2025

Top Dawg has been absolutely outstanding! Their professionalism, attention to detail, and customer service go above and beyond expectations. Everything was handled smoothly and efficiently, and they truly make you feel valued. I couldn’t be happier with the results and highly recommend Top Dawg to anyone looking for reliability, quality, and a team that genuinely cares about your success.

Using app

20 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the thoughtful review! We’re proud of our team’s commitment to reliability, quality, and customer care, and it’s great to hear that reflected in your experience. We truly value your partnership and look forward to supporting your continued growth.

5 / 5 Share

Sept. 22, 2025

I recently had the pleasure of working with Paul from TopDawg, and I can confidently say that the service provided exceeded my expectations in every way. From the very beginning, Paul demonstrated exceptional professionalism, attentiveness, and a personalized approach that made me feel valued as a customer. What truly sets TopDawg.com apart from other platforms is not just the quality of their services, but the genuine care they put into ensuring their clients’ needs are met. Paul went above and beyond to assist me, offering insights and solutions that were not only efficient but also tailored to my unique requirements. It’s rare to come across a company and a representative that deliver at such a high level. The customer service at TopDawg.com is on a completely different level compared to any other platform I’ve used. Paul’s dedication, paired with the overall excellence of the platform, truly sets them apart. I’m grateful for the exceptional experience and highly recommend their services to anyone seeking personalized, top-tier support. Thank you, Paul, and the entire TopDawg.com team, for making my experience outstanding! Brian, Florida

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much, Brian, for taking the time to share such a thoughtful review! 🌟 We’re thrilled to hear about your outstanding experience with Paul and our team. At TopDawg, we pride ourselves on providing not only reliable services but also genuine care and support for our retailers, so it’s wonderful to know this stood out in your experience. We’ll be sure to share your kind words with Paul—he’ll be delighted to know his dedication made such a positive impact. Feedback like yours inspires us to continue raising the bar and delivering the personalized, top-tier service our customers deserve. We truly appreciate your recommendation and look forward to continuing to support you and Koda & Co as your business grows. Thanks again for choosing TopDawg! — The TopDawg Team 🐾

5 / 5 Share

Sept. 8, 2025

I had the absolute pleasure of working with Paul on two separate occasions, and both experiences were fantastic. Paul took the time to walk me through the process step by step, helping me understand how to find products and add them to my online store. His guidance was clear, patient, and spot on. What stood out most was that I never felt like I was just being “sold a package and forgotten.” Instead, Paul made it feel like a true partnership where I was supported and heard every step of the way. His professionalism and dedication are rare, and I couldn’t be happier with the service he provided. Thank you, Paul, for making the process smooth and showing genuine care, TopDawg is lucky to have you on their team!

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you, The Paw Haven, for the fantastic review! We’re thrilled to hear that Paul made both sessions smooth and genuinely helpful—from finding the right products to adding them to your store step by step. We work hard to be a true partner (not a “sell it and forget it” service), so your feedback really means a lot. We’ve shared your shout-out with Paul—this made his day. If you ever need help sourcing more quality products, fine-tuning shipping estimates, or expanding your catalog, we’re here for you. Thanks again for choosing TopDawg! — The TopDawg Team

5 / 5 Share

April 16, 2025

TopDawg provides a USA based platform with an amazing array of products to suit just about any eCommerce shop. I was specifically looking for equestrian items from riding gear to jewelry. They have everything! Anyway, after trying to link with international dropshippers, linking with TopDawg was incredibly easy. Plus any time I have called for support, my call is quickly answered by a live person who understands Shopify and how TopDawg connects to the Shopify platform. I highly recommend using TopDawg to stock your eCommerce site.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the glowing review, Elegant Equine! We’re thrilled to hear that you found exactly what you were looking for—from riding gear to equestrian-inspired jewelry—all right here on our U.S.-based platform. It’s especially rewarding to know that connecting TopDawg with your Shopify store was seamless and that our support team was there when you needed them. We work hard to make sure our retailers get fast, knowledgeable assistance and we're so glad that stood out to you. We truly appreciate your recommendation and look forward to supporting your continued success! — The TopDawg Team 🐾

5 / 5 Share

April 14, 2025

I’ve had a great experience with TopDwag. Their support team is always exceptional, solving any issues I’ve encountered promptly and efficiently. It’s rare to find such reliable customer service, and this is one of the reasons I trust TopDwag platform. Their dedication to providing excellent support makes them stand out, and I highly recommend them for anyone looking for a dependable and responsive platform.

Store

BonQos

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you, BonQos, for the fantastic review! We’re thrilled to hear that you’ve had such a positive experience with TopDawg. Our support team works hard to provide fast, reliable service, and it’s incredibly rewarding to know that it’s making a difference for you. Your trust and recommendation mean a great deal to us. We’re committed to continuing to support your success and appreciate having you as part of the TopDawg community! – The TopDawg Team

5 / 5 Share

Feb. 25, 2025

Paul was very helpful and professional when I needed information on how to upload products, by bypassing the channel on Shopify .

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you, The Platinum Bone! We truly appreciate your 5-star review and your kind words about Paul. We're thrilled to hear that he was able to provide you with the support and guidance you needed to upload products efficiently. Delivering professional and helpful assistance to our retailers is always a top priority for us. If you ever need further assistance or have any questions, we're always here to help! Thanks again for choosing TopDawg—we look forward to supporting your success. Best regards, The TopDawg Team

5 / 5 Share

Feb. 15, 2025

This was one of the best moves we made for our online business! Highly recommend!!!

Using app

4 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for your fantastic review! We're thrilled to hear that partnering with TopDawg has been such a great move for your online business. Your recommendation means the world to us, and we truly appreciate your support. If there's ever anything we can do to help your business grow even more, please don’t hesitate to reach out. Wishing you continued success! — The TopDawg Team

5 / 5 Share

Jan. 21, 2025

I signed up with TopDawg as my dropshipping source and they have been very helpful and easy to use. If I ever have questions, they are there to walk me through the site and resolve everything. So far so good!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you, My Furry Roll Dawg, for your fantastic 5-star review! We’re thrilled to hear that TopDawg has been helpful and easy to use as your dropshipping source. Providing outstanding support is our top priority, and we’re so glad to know we’ve been able to assist you whenever you had questions. We appreciate your trust in us and look forward to supporting your business as it continues to grow. If there’s ever anything more we can do to help, don’t hesitate to reach out. Thank you for being a valued part of the TopDawg family!

5 / 5 Share

Jan. 20, 2025

TopDawg was a great help during the initial phase of my Shopify pet business and getting connected through TopDawg's app. I had the pleasure of dealing with Paul, who was absolutely amazing in pointing me in the right direction -especially as a first-timer in the business myself. I highly recommend TopDawg and its several tools to boost your business.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you, Pampered Pets by Lacy, for your wonderful 5-star review! We're thrilled to hear that Paul and TopDawg were able to support you during the initial phase of your Shopify pet business. We’re proud to offer tools and resources designed to help first-time business owners like yourself succeed, and your recommendation means so much to us. Thank you for choosing TopDawg! 😊

5 / 5 Share

Dec. 16, 2024

I can’t thank this dropshipping company enough for their exceptional support! They’ve been incredibly quick to respond to all of my questions—no matter how many (or how annoying, sorry about that!). Their top-level customer service makes a huge difference to my store's reputation, helping me provide reliable and trustworthy support to my own customers. I highly recommend!

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Dear Sara Burnard, Thank you so much for your wonderful review and for taking the time to share your experience! We are absolutely thrilled to hear that our support team has been able to provide you with the assistance you needed. Your kind words about our customer service truly mean a lot to us. At TopDawg, we strive to go above and beyond to help our retailers succeed, and it’s incredibly rewarding to hear that our efforts have made a positive impact on your store’s reputation. Supporting your business and enabling you to provide exceptional service to your customers is exactly what we aim for. We’re grateful for your recommendation and look forward to continuing to support you as your business grows. If you ever have more questions (no matter how many), don’t hesitate to reach out—we’re always here to help! Wishing you continued success, The TopDawg Team

5 / 5 Share

Oct. 4, 2024

I had a great experience with TopDawg's customer support—seriously, they were amazing. Unfortunately, my website didn't make it. Pricing was the real killer. I was spending nearly $500 a month on apps and domain fees, and even though my SEO strategy was spot-on, I couldn't keep up with the costs. Paying Facebook and Google thousands for marketing was out of the question. The only visitors I got were people from Nigeria trying to sell me their services. It was so frustrating. I ended up giving up because I was spending more supporting other companies than making money. I've realized that luck plays a bigger role than just having the right SEO or marketing strategy.

Using app

29 days

Total reviews

4

Average rating

4.0

Developer Reply

Dear TechFlowDepot, Thank you so much for your 5-star review and for sharing your honest experience. We're thrilled to hear that our customer support exceeded your expectations—that’s something we take a lot of pride in. We're truly sorry to hear that your website didn’t work out as planned. Running an online business can certainly be challenging, especially with rising costs for apps, marketing, and other resources. It sounds like you put a lot of effort into it, and we completely understand how frustrating it can be when things don't go as expected. If you ever decide to revisit your eCommerce journey or need any support in the future, we’ll be here to assist you. Your feedback is invaluable, and we wish you all the best in your future endeavors!

5 / 5 Share

Jan. 28, 2024

Fast customer service!

Using app

About 1 year

Total reviews

5

Average rating

4.8

Developer Reply

Hi Luxvetco, Thank you so much for your 5-star review. We love to hear that the TopDawg support team is responsive to our customers’ needs. Your business is especially important to us and thanks for choosing to work with TopDawg and for being a crucial part of our dropshipping platform.

5 / 5 Share

Dec. 16, 2025

Really nice people to work with, very straightforward and honest.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello Pawesomeproducts.com, thank you for leaving us a 5-star review! We greatly appreciate your feedback.

5 / 5 Share

March 23, 2023

Paul is great! They have helped me scale! Although, I am still small their customer service is unmatched!!!!

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello Puppy Community, Thank you for your kind words and the 5-star review! We are thrilled to hear that Paul was able to assist you.

5 / 5 Share

Dec. 23, 2022

I like TopDawg alot. Are they perfect? Probably not. Are they much better than other drop-shipping companies I've tried - YES! BY FAR. Of course they do have some issues here and there. Of course I wish their Suppliers would provide a more retail-ready catalog product decriptions along with UPC codes being transferred automatically into Google Fileds of Shopify. Yes, making the store retail-ready took some tedious manual labor. And of course I would love for their Suppliers to be more accurate in terms of inventory updates. With all that said - comparing to other companies I was working with - TopDawg Customer Service is SIX out of five stars. Their built-in shipping calcullator is great. Their invoicing/accounting system is very accurate. You can always call and the phone WILL be pciked up 10 times out of 10. Belive me, in my previous experience - this fact alone is a luxury in the dropshipping industry. You can shoot a quick email and it WILL be answered within a very reasonable time. The bottomline is - just like any and every business out there TopDawg might have a room for some improvement. And they are doing a good job improving. Overall I am very much pleased with their service.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi For Pet With Love, thank you for reaching out and providing us with this valuable feedback! We always strive to provide our customers with excellent customer service, and we really can’t thank you enough for your kind words. We will share this review with the entire team, so they know to keep up the hard work.

5 / 5 Share

July 7, 2022

As a new merchant and experiencing scary challenges, I was so thankful to have gotten the best customer service from TopDawg. Paul in customer service went beyond in helping me tackle those challenges even as far as communicating through my Shopify support team. Paul assisted me every step of the way in receiving my phone calls and the response to my emails directly and efficiently. Paul treated my business like his own and guided me through those challenges. TopDawg has plenty of great products at great prices, their website is user friendly. THE BEST CUSTOMER SERVICE!! Thanks TopDawg!!

Using app

24 days

Total reviews

2

Average rating

5.0

Developer Reply

Bertina, we can't thank you enough for the 5-star review! We pride ourselves on excellent customer service and timely communication. Thank you for sharing your positive experience and for being a loyal customer!

4 / 5 Share

June 23, 2022

Using the app for a fairly well trafficked and known brand to add additional items and so far functions well. Need to work on some of the processes and returns, but support is quick and helpful to solve and take feedback.

Using app

29 days

Total reviews

5

Average rating

4.0

Developer Reply

We would like to thank you for sharing your experience working with TopDawg! We greatly appreciate the feedback and will share this with our team so we can continue to improve our service.