TopDawg Wholesale Dropshipping
Shopify App with Wholesale Product Suppliers that Dropship
Rating
4.1
feedback
31
chart
#1,175
All reviews
Rating Breakdown
Review RSS Feed
Dec. 19, 2024
I must be missing something or all of these reviews are fake. I installed the app only to discover absolutely outrageous pricing. Cheap jumper cables for $115, Yoki Women's boots in the $200-300 range. All of these prices are like 10 times higher than RETAIL. How is one supposed to make money with this?
Dec. 16, 2024
I can’t thank this dropshipping company enough for their exceptional support! They’ve been incredibly quick to respond to all of my questions—no matter how many (or how annoying, sorry about that!). Their top-level customer service makes a huge difference to my store's reputation, helping me provide reliable and trustworthy support to my own customers. I highly recommend!
Oct. 25, 2024
TopDawg is great fast response time when you have questions or issues. They are always willing to go above and beyond to fix any problems you may have. Thank you, The Healing Pen Store
Thank you so much for your kind words and 5-star review, The Healing Pen Store! We're thrilled to hear that you've had a great experience with our fast response time and our team's dedication to helping you. We're always here to go above and beyond to ensure everything runs smoothly for your business. Your success is our top priority, and we're grateful to be a part of your journey. If you ever need anything, don't hesitate to reach out! Wishing you continued success, The TopDawg Team
Oct. 4, 2024
I had a great experience with TopDawg's customer support—seriously, they were amazing. Unfortunately, my website didn't make it. Pricing was the real killer. I was spending nearly $500 a month on apps and domain fees, and even though my SEO strategy was spot-on, I couldn't keep up with the costs. Paying Facebook and Google thousands for marketing was out of the question. The only visitors I got were people from Nigeria trying to sell me their services. It was so frustrating. I ended up giving up because I was spending more supporting other companies than making money. I've realized that luck plays a bigger role than just having the right SEO or marketing strategy.
Dear TechFlowDepot, Thank you so much for your 5-star review and for sharing your honest experience. We're thrilled to hear that our customer support exceeded your expectations—that’s something we take a lot of pride in. We're truly sorry to hear that your website didn’t work out as planned. Running an online business can certainly be challenging, especially with rising costs for apps, marketing, and other resources. It sounds like you put a lot of effort into it, and we completely understand how frustrating it can be when things don't go as expected. If you ever decide to revisit your eCommerce journey or need any support in the future, we’ll be here to assist you. Your feedback is invaluable, and we wish you all the best in your future endeavors!
Aug. 8, 2024
Blessings I must say, Top Dawg lives up to their name! I've been on the search for the right supplier for weeks, had some good leads etc. however, my very first human interaction with Top Dawg was EVERYTHING! On point! My man Paul is the real MVP. I immediately knew I was in good hands, in the right place... Its clear from the get go why their name is Top Dawg from the exceptional benefits they offer such as seamless integration, automation, and an extensive & growing catalog in various industries. I'm definitely locked in & I highly recommend them if you're in need of a passionate, innovative, quality, & efficient partner. Stay Well, Stay Blessed, Stay You TOP DAWG FOR PRESIDENT!
Dear PawllyWorld, Thank you so much for your uplifting and encouraging review! We’re thrilled to hear that your experience with TopDawg has been so positive, and it’s wonderful to know that Paul made such a strong impression on you—he truly is an MVP on our team! We take great pride in providing exceptional service, seamless integration, and a diverse, ever-growing catalog to support our partners in their success. Your words confirm that we’re on the right track, and they motivate us to continue delivering the best possible experience to all our customers. It’s an honor to be your chosen partner, and we’re excited to support your business as you grow. If there’s anything more we can do to help, please don’t hesitate to reach out. Stay Well, Stay Blessed, and Stay You. TopDawg for President—We’re all in! Best regards, TopDawg Customer Support Team
July 15, 2024
It's ridiculous that you have to pay a membership fee just to see pricing, then on top of that pay them for their products, I'll stick to Printful which is 10x better and no membership fee for people starting out. This app is the definition of a greedy corporation.
Dear WolfBerri, I hope this message finds you well. My name is Robert, and I am writing to you on behalf of TopDawg regarding the recent one-star review you left on our app and the subsequent comment you made. We genuinely value feedback from our users as it helps us to continually improve our services. However, I noticed that you installed the TopDawg app on July 15th and uninstalled it after just seven minutes. Given this brief period, we believe it would have been challenging to fully explore our services and understand the comprehensive product offerings we provide. I want to clarify a few points you raised in your comment. First, you can see the standard wholesale pricing on our Start-Up plan. If you need assistance finding where this is located, please do not hesitate to reach out to our support team. We are more than happy to guide you through the process. Unlike Printful, TopDawg operates as a dropshipping platform with thousands of suppliers listing their products in our catalog. The suppliers on our platform expect to be paid for the products they are shipping to customers on the retailer's behalf, offering wholesale pricing so that retailers can make a profit on their sales. This model allows us to provide a wide variety of products from numerous suppliers, enhancing the range and flexibility available to our retailers. Regarding the membership fee, it is in place to ensure that we can maintain a high-quality platform, support our extensive supplier network, and offer robust customer service to our users. Our goal is not to be a "greedy corporation," but to create a sustainable business model that benefits both our suppliers and retailers. We are committed to providing value and ensuring our users can thrive in their business endeavors. We highly encourage users to reach out to our support team to resolve any concerns they might have. If you encountered any specific issues or have any concerns that led to your review, we would greatly appreciate it if you could share them with us. This would allow us to address any problems and ensure we provide a better experience for you and other users in the future. Thank you for your time and consideration. We look forward to hearing from you and hope to have the opportunity to serve you better. Best regards, The TopDawg Support Team
Jan. 28, 2024
Fast customer service!
Hi Luxvetco, Thank you so much for your 5-star review. We love to hear that the TopDawg support team is responsive to our customers’ needs. Your business is especially important to us and thanks for choosing to work with TopDawg and for being a crucial part of our dropshipping platform.
Jan. 10, 2024
I am so glad I am using TopDawg as a supplier. It has so many quality choices for my store and love the fact that everything is shipped from the USA, since that is the only country I am selling in right now. It is very streamlined and if I have any questions, customer service has been outstanding. There costs to me for products are great so I don't have to worry about pricing myself out of the market to make a profit. I would highly recommend using this app for your store!
Hi Smart Dog Pet Supply, For you to say that our “customer service has been outstanding” makes our day! We strive hard to provide a great dropshipping platform for our customers along with the support they deserve. Thank you for such a fantastic review and for choosing TopDawg as a product supplier for your store.
Nov. 29, 2023
I must say how pleased I am with this app. I was looking for quality merchandise for my niche and after reviewing the products I knew I found a top-notch supplier in TopDawg. The customer support is one of the best I have dealt with, Paul was so kind and fully answered my questions. I recommend Topdawg to anyone who wants quality products and service. HOORA!!!
Hello Little Jaspers, First and foremost, we would like to thank you for your service. Our customer support representative Paul, let us know about your service to our great nation and it is deeply appreciated. Also, thank you very much for your review. Paul and the rest of the TopDawg team work very hard to provide the kind of service that our customers deserve… The Best Service Possible! Thank you for choosing TopDawg as your dropship product supplier.
Nov. 15, 2023
GREAT CUTOMER SUPPORT!! Paul was GREAT and hopped on immediately to help solve my problems. I highly reccomend TopDawg for dropshipping. They are very quick, responsive, helpful, and easy to use. I will NEVER stop using them.
Hello Olive Tactical, Thank you so much for this review. We love it when our customers service efforts are appreciated, and we will continue to provide the best service possible as it is our number one priority. Thanks for choosing to work with TopDawg for your dropshipping needs.
Sept. 20, 2023
Hello, We love TopDawg drop shipping company! They are friendly, very willing to help, and most importantly, they are NOT an air balloon, instead very real and a marvellous company, we wish we had found them way earlier in business life. Highly recommended with a blue ribbon! Regards MHS & More LLC & Staff Members
Thank you for taking the time to leave us this wonderful five-star review! We are thrilled to hear that you had an excellent experience with our dropshipping platform. We always strive to provide top-notch service to our customers, and we're glad to hear that we were able to meet your expectations. We truly appreciate your support and look forward to serving you in the future.
Aug. 28, 2023
This site is worth its weight in gold for the sheer fact they have great customer support you can actually call. We were having issues with a glitch and I was able to speak to a gentleman named Paul who in minutes figured it out and was able to give us a lot of insight as well. This is huge. We also use zendrop and can't even figure out how to put a ticket in their system. From this point on Ill only use drop shippers who have actual customer support via phone and they will hopefully have a Paul there too! Thanks you for being great. Just by you answering saved me hours.!!!
Hello Ms. Maggie May's Pet Emporium, Thank you so much for the five-star review! We are thrilled to hear that you had a great experience with our premium customer service representative Paul. We strive to provide the best possible service to our customers, and it's always fantastic to hear when we hit the mark. We're happy to have been able to help you with your needs, and we look forward to continuing to serve you in the future.
Aug. 14, 2023
⭐⭐⭐⭐⭐ TopDawg stands out as the zenith of excellence in the realm of dropshipping. Their unwavering commitment to quality, professionalism, and transparency makes them a vanguard in the industry. The team exemplifies unmatched diligence, ensuring every transaction is seamless and every client feels valued. With an expansive inventory, swift delivery, and robust customer support, they effortlessly bridge the gap between sellers and consumers. In an age where reliability in dropshipping is paramount, TopDawg not only delivers but exceeds expectations. A hearty commendation to the entire team for their laudable services! Highly recommended.
Thank you for taking the time out of your day to leave us this stellar 5-star review. We appreciate your feedback and are glad you had a positive experience with our App. Our top priority is your satisfaction, and we always strive to exceed expectations. If there’s anything else we can do to improve your experience, please don’t hesitate to let us know. Thanks again for choosing to work with TopDawg and we hope to have the pleasure of serving you again soon!
July 30, 2023
We are new to this so we've had a lot of questions. We have received great support from everyone we've talked to at TopDawg. We're very happy to work with such great team of people who want to help you.
We are thrilled to hear that you were pleased with our customer support team. Thank you for the 5-star review, we really appreciate your feedback. We are always here to help if you need anything else.
July 27, 2023
Terrible product selection and the products that they do have are knock-offs that are extremely poor quality.
I would love the opportunity to assist you but since your Shopify store isn’t live (Listed as opening soon) and you aren’t a registered user in our system, I can’t identify who you are or what you were looking at before you made this review. Furthermore, since you only had the app installed for 6 minutes, just long enough to write a review, how were you able to test the functionality of it or find the time to evaluate almost 600,000 products to determine we have a terrible selection? The fact that we have 600,000 products across 12 departments would suggest otherwise. Finally, it is hard to make a statement like “our products are knockoffs” unless you purchased some samples. FYI, all our suppliers are fully vetted, 98% of them are shipping from the USA and they all have a legal right to sell the products listed on our platform. Any suppliers that violate this mandate would be removed immediately. I could only hope you made a big mistake, and the review was meant for a different APP. Please do the right thing and take down this review.
April 13, 2023
I have been an online entrepreneur for nearly two decades and one of the keys to my success with multiple businesses, has been providing second-to-none customer service. I take GREAT pride in that, and in turn I can be very scrutinizing when it comes to the customer service provided by businesses/companies I work with. I can not make a SINGLE complaint about Top Dawg's outstanding customer service!! Excellent! Friendly, helpful, even willing to stay on the phone with me as I edited my website to make certain my issue was completely solved before ending the call. Follow-up email came promptly, just to check in with me and make sure everything was working smoothly and as expected. I could not be happier with the customer service provided by this group! As for their dropshipping/product service----again, FIVE STARS!! I mentioned above that I've been an online retail merchant for roughly two decades now, so drop-shipping is certainly not new to me. That said, I've trialed several different dropship-suppliers over the last 5-10 years for a couple different areas of business, and I can tell you with no uncertainty that Top Dawg's pricing tiers are UNBEATABLE. I have used various dropship companies for everything from women's fashion to pet supplies and I spent a heck of a lot more to get a heck of a lot LESS..... with manual inventory management and customer service that was completely non-existent. With Top Dawg, you are absolutely 100% getting MORE BANG FOR YOUR BUCK, coming from someone very experienced in the topic. If you are considering adding drop-shipping to your website or business, and are looking for an incredible supply catalog in multiple areas of retail that is affordable AND offers customer service that cannot be matched, then you should look no further. Top Dawg has got you covered!! Thank you Jason, Tara and everyone else on the team!
Using app
7 months
Total reviews
1
Average rating
5.0
Hello Triple C Equine Buyer Assistance & Supply, Thank you so much for the 5-star review! Your feedback and kind words truly mean a lot. At TopDawg we always strive to provide our customers with the best customer service possible and we could not be more thrilled that you are enjoying using our app. We look forward to serving you again in the future and are always here to help you if you need anything.
April 8, 2023
Talk about getting nickle-and-dimed. Not only do you pay a monthly membership fee (they don't even list the price for their top-tier plan, but their second-level plan is $24/month, their 3rd-tier is $59/month), but you also have to pay an order processing fee, plus a fee to download a CSV Product Spreadsheet (it's a per-department cost, too, which I assume means you get charged this fee every single time you download it). Their free plan allows you to list a whopping 5 products -- yes, 5 -- and you have to pay a $3 order processing fee and a $12 CSV product spreadsheet download fee. It's absolutely insane. And then there's the cost of their products. A printed oversized T-shirt made with 100% Organic Cotton. Okay, great. Product cost? $49.95 MSRP? $74.00. Oh, let's not forget shipping costs: Low $9.18, Average $9.35, High $9.68. That's domestic shipping, let's not even talk about international rates. Yeah, good luck making any money with this app.
Using app
About 21 hours
Total reviews
77
Average rating
3.0
Dear Knicknack Shack, We appreciate you taking the time to review our pricing structure and it looks like you understood it clearly. We pride ourselves on being completely transparent with our membership pricing so that everyone understands what they are opting into when they sign up for a free account or upgrade to a paid account. I would like to point out that with a free account you can see the details of every product in our catalog, over 600,000 SKU’s, without having to download a spreadsheet. And because you have a Shopify store, you can install a state-of-the-art app from TopDawg, providing all the integration tools needed to sync product data, sell products, process orders and receive carrier tracking for your customers directly to your store. Also, stock levels are automatically synced with your integrated inventory and we support best-rate carrier calculated shipping rates, in real time, for your store checkout process. All of this is done seamlessly with one of our paid membership plans. You will also notice that the spreadsheet downloads are free in any of our paid membership plans. It is important to know that the free account is just for browsing our catalog, viewing product details and allows users to learn how to navigate our platform before upgrading to a paid plan. The pricing for all membership plans, including the premier level, can be viewed by clicking on the “learn more” link or “see all pricing options” link located in the TopDawg Shopify App Listing. It can also be found by clicking on the “pricing” link located in the top nav of the TopDawg website. Finally, the cost for products on our platform is set by the suppliers listing the products in our catalog, and the shipping cost associated with those items are determined by the carriers assigned to them. Sometimes the size of the item increases the shipping costs over smaller items, but you always have the option to pass those costs, or a portion of them, on to the customers in one way or another. If the shipping cost on some products is too high for your liking, I would suggest not choosing to sell those products and picking something else from our extensive catalog that better meets your needs. We have thousands of Retailers on our platform selling millions of dollars’ worth of products and they all started out in the Free Start-Up plan. Please feel free to email us at [email protected] or call us at 954-251-3176 M-F 9:00am to 5:00pm (EST), and we will be happy to assist you in navigating our platform or provide you with any support needed to help you achieve success selling products from our catalog. Sincerely, The TopDawg Support Team
March 30, 2023
Fantastic customer service! They are so helpful, also it really helps that they are located in the US especially when reaching out its great to be in the same timezone as them.
Hello Fido and Bone, it was our pleasure assisting you. We greatly appreciate you taking the time to leave us this 5-star review. We are here to help you anytime!
March 29, 2023
Truly great customer service from a team that cares. Right there with you.
Hello Pawesomeproducts.com, thank you for leaving us a 5-star review! We greatly appreciate your feedback.
March 23, 2023
Paul is great! They have helped me scale! Although, I am still small their customer service is unmatched!!!!
Hello Puppy Community, Thank you for your kind words and the 5-star review! We are thrilled to hear that Paul was able to assist you.