Postcard Marketing ‑ Touchcard
Postcards printed & mailed for you. Automatically!
Rating
4.7
feedback
36
chart
#10,461
All reviews
Rating Breakdown
Review RSS Feed
Sept. 28, 2020
I just set this up, but haven't sent a postcard. This app is easy to set up, use, and upload the postcard I designed.
Aug. 14, 2020
We could not be happier with the Touchcard team. Jamie has been a wonderful point of contact and is always super helpful gathering data, proving ROAS, and brainstorming new strategies. Without question, using Touchcard increases our loyalty and repeat customers. I'd recommend anyone using this app if you want to increase LTV and build brand awareness/loyalty. We plan on using Touchcard for the indefinite future, as it is a major part of our overall strategy. Thanks Touchcard Team!
July 5, 2020
Interesting idea, will see how it goes, card hasn't been sent out yet so i can't say how good or bad the service is.
May 19, 2020
So far so good. Customer service has been great and extremely helpful. I will review again once I have more time with the app.
May 8, 2020
Very reasonable cost. Easy to setup. Good looking user interface. Just an overall great app and you should give it a shot
April 17, 2020
I think this is such an amazing idea!! I recently added this to my shop https://lamour-le-allure.myshopify.com/ to see how it goes! I know most people don’t check their emails I don’t even check all of my random emails just my business account. It only makes sense!! Hopefully this works out well I’m sure it’ll be worth it! Kind of like a bigger business card!
March 30, 2020
Our representative, Jamie, was extremely helpful. Not only was he quick to respond, but he was very knowledgable in regards to any questions I posed. His customer service was top notch and one of the main reasons we decided to move forwarded with using Touchcard's services.
March 22, 2020
awesome idea to be execute to give personal touch to our customers. would like to see customization if possible
Jan. 25, 2020
This app is great. Easy to use and the customer service is very reliable and efficient. Definitely helped me make my cards and makes me feel more productive as a business. A nice touch for my customers. Great way to launch my business!
Oct. 1, 2019
I love the idea of sending real mail to my customers. I've been using Touchcard for a few weeks and it has been super easy to integrate with my store. Customer support has also been excellent!
Sept. 17, 2019
Love this app. Easy to use and setup. Great way to follow up with customers that is different than just sending out an email.
Sept. 13, 2019
First- be aware you will be billed monthly. This is a recurring charge which we didn’t know and frankly haven’t sent any cards yet. We had concerns about quality after receiving a sample. Giving an extra star since they did try to fix quality issues.
Thank you for the feedback. We're sorry to hear you had a negative experience and take your opinion very seriously. Please accept our apologies for any miscommunication about how billing works. We've processed a full refund for your unused credits. We also apologize for the oversized international stamp on the sample postcard. This was a unique combination of address typo and fulfilment issue that we've resolved with our printing partner. Jamie has reached out via email to see if there's anything else we can do to make this better for you. We appreciate the opportunity to make things right and look forward to earning back your business.
Aug. 9, 2019
I highly recommend this app and service. Affordable and easy to use. Looking forward to having my customers receive the postcards. Thank you.
Feb. 7, 2019
We are a seasonal business so are always looking for automated ways to remind customers about our brand. Touchcard does the trick and its super easy to use.
Feb. 7, 2019
Love this app so far. Just sent out our first 50 or so pieces. Excited to see what type of ROI we get.
Feb. 7, 2019
We used Touchcard to inform our customers of our service dates. Jamie helped segment our lists, and make some tweaks to our design and made the whole project simple and straightforward. Our cards were well received and we will definitely use Touchcard again! Great customer service and support. A+
Oct. 25, 2018
We have used Touchcard now for two one-time campaigns. They've been a pleasure to work with - their team responds quickly and is very accommodating. They can work very quickly and the project turn-around is much quicker than other direct mail options. We would recommend!
Oct. 25, 2018
We've been looking for a service like this for quite some time. Very easy to integrate. The postcards look great. Eager to see how well our customers react to them. Thanks! - Kevin
March 2, 2019
I started using this app to try and get some more return visitor purchases. While it has not generated a lot of sales yet, several customers have commented on how much they like to receive the card, and liked the quality of the card. I will keep using them along with other methods to keep our products on our customers minds.
June 15, 2018
This is a great app and what makes it even better is Jamie. He has been so on top of things and proactive, it feels like I have a dedicated account manager. He is proactive about analyzing my stats and sending me updates so I can get the most from the service. Highly recommended for adding a analog touch in a digital world.