All reviews

Rating Breakdown

  • 5
    83% (30 ratings)
  • 4
    8% (3 ratings)
  • 3
    6% (2 ratings)
  • 2
    3% (1 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

May 21, 2018

Great app with great customer service. I think that this app can help you separate your store from the others and stand out, by giving your customers more personal experience, and that is what people are buying today. Postcards are crisp and high resolution. Customer service is always quick to respond and they were always able to help me out with any issues or questions I had. Would recommend this app to anyone who takes their store seriously and is trying to stand out and give their customers best possible experience.

Store

Exorior

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 26, 2018

Amazing service. Super helpful team, very responsive, great suggestions, their templates were well and it's easy to set up. Love this idea. Looking forward to trying it out with our customers.

Using app

--

Total reviews

15

Average rating

4.9

5 / 5 Share

Nov. 23, 2017

I just used Touchcard for a couple months during our pre-sale. We sent postcards to thank customers for pre-ordering and remind them of when their product would be sent. Touchcard was super easy to set up and get rolling! Great prices and works seamlessly with Shopify. Many of our customers thanked us for the postcard, we love surprising and delighting our customers and Touchcard was an amazing way to do that! So happy we found this wonderful app and will definitely continue to use!!

Using app

3 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Aug. 27, 2017

Very easy to use app. Thanks for the help from Jamie with constructing the postcard. Looks very promising. Looking forward to see the results.

Using app

5 months

Total reviews

27

Average rating

4.9

5 / 5 Share

Aug. 15, 2017

I'm in my first week of active campaigns and I love the service that Touchcard provides. Their support and service are definitely top of the line, their service is unique and I think it's really driving results and repeat buyers. Definitely recommend!

Store

Woodies

Using app

7 months

Total reviews

13

Average rating

4.5

3 / 5 Share

Aug. 13, 2017

Would love to utilize this but until the cards roll over from month to month I will be steering clear. Sure a few unused cards may not sink any business but the principle behind charging in this manner speaks volumes about the character of the company. Luckily other developers are working on this type of application. It is much needed without doubt.

Using app

13 days

Total reviews

2

Average rating

4.0

5 / 5 Share

June 6, 2017

I like the concept alot and may try it. Love that they do international mailings! :)

Using app

Over 1 year

Total reviews

57

Average rating

3.9

4 / 5 Share

May 19, 2017

Great support. Unfortunately, the sending of postcards did not prove effective for our site. www.iConvertwireless.com I would recommend it for clothing or another site. We sell prepaid phones for Straight Talk and Total Wireless it just didn't work for our customer base.

Using app

9 months

Total reviews

2

Average rating

4.5

5 / 5 Share

April 18, 2017

Installed this app a few months ago and have received nothing but stellar support. The best customer service I've ever encountered among the Shopify apps - so much value for money! Dustin and his team have gone out of their way to help me with the postcard design and a pretty unusual request for customisation. We're sending off over 700 cards this week and I'm very excited to see the returns. I'll be updating my review once I've heard my customer's feedback. We're using Touchcard to replace our short-lived loyalty program. The postcards are a much more personal way to remind our customers that we're still here. Thank you Touchcard for making this possible!

Using app

Over 2 years

Total reviews

5

Average rating

4.2

4 / 5 Share

March 8, 2017

Great app. I wish they offered predesigned cards. https://www.kinkytoy.store

Using app

2 months

Total reviews

70

Average rating

4.7

5 / 5 Share

Jan. 17, 2017

Love this idea! Dustin and his team put together a great Christmas campaign to send to a segment of our top customers for 2016. We've already seen a return of 2.5x on our investment. Would definitely use their service again.

Using app

Almost 2 years

Total reviews

7

Average rating

4.4

5 / 5 Share

Jan. 9, 2017

Saves time! www.randomswag.com

Using app

About 2 months

Total reviews

29

Average rating

4.9

5 / 5 Share

Dec. 2, 2016

Awesome app and fits perfect with our business model! Dustin designed a super cool post card that matches our brand for us! Thanks.

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

July 30, 2016

Currently using Touchcard and it has been really great. We've generated thousands in revenue in a short time and are excited about this app. I like being able to send automated physical postcards to new customers and bringing them back for another sale in a short amount of time. I'm excited to see how this app grows in the future and we can start testing different offers, graphics, segmentation. Highly recommend this app if you want to stand out from your competition by showing up in your customers physical mailbox with a thank you note and potential discount after their purchase.

Using app

Over 2 years

Total reviews

12

Average rating

5.0

5 / 5 Share

July 5, 2016

Generated over $10,000 in sales for us. Touchcard is a great app and allows you to build a personal relationship with your customers while also increasing loyalty. We spent a lot of time going back and fourth with the team and they were super responsive! Touchcard really wants you to have the best campaign possible. Totally worth the $$$ and we'll be using them for the long run!!!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 10, 2016

We always wanted to send postcards to customers but could not find any easy way to implement it. Touchcard completely automated the process and the best part is each post card has an individual code. We can can easily track customers that are buying for a second time. We are extremely happy with the returns we are getting with the post cards. It works great - Highly Recommended!

Using app

2 months

Total reviews

1

Average rating

5.0