MAGROUN review for Trackify Facebook Pixel,TikTok

Hello to our friends at MAGROUN Thank you very much for leaving us this feedback. This is Tanu, the Customer Success Manager at Trackify. We are sincerely sorry about what happened here; it is not normal for our app. We work extremely hard to ensure that every merchant who uses our app has an A+ experience. I'm VERY sorry about this; it is not at all what we aim for. We have sent you an in-app/email/text message regarding your payment charges. Please contact our support team, and they will refund your amount. We look forward to working with you again. We do offer 24-hour live chat support from Monday to Friday. Please reach out to us via the live chat feature in the app, and we will reply to you within minutes to resolve any issues you might be facing. We also love to offer complimentary live screen-share calls to all our valued clients, where we can help resolve any issues. We work hard to ensure that every merchant using our app has an A+ experience. Tanu & The TrackifyX Support Team