Trackify Facebook Pixel,TikTok
Track Meta Pixels Facebook, TikTok Pixel, CAPI, Feed & Catalog
Rating
4.7
feedback
354
chart
#266
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
22%
-
Less than a month
31%
-
Less than a year
27%
-
More than a year
15%
Reviews Summary
The reviews for the Shopify App are mostly positive, highlighting the excellent customer support provided by the team. Users appreciate the quick responses, efficient problem-solving, and willingness to assist with setup and troubleshooting. The app itself is praised for its tracking capabilities, ease of use, and effectiveness in managing pixels and conversions. However, there are a few negative reviews mentioning issues with tracking accuracy, slow support responses, and problems with the app affecting tracking setups. Overall, the app seems to be well-received for its features and support, with some areas that may need improvement.
Highlights
Review RSS Feed
All reviews
April 6, 2026
c'étais long pour avoir une réponse, mais après il m'a proposé un call zoom et il m'a réglé le pb en quelque minutes. Merci à (je ne sais pas son nom) pour son aide efficace.
Thank you for wonderful feedback—we’re excited to keep supporting your growth.
April 2, 2026
highly recommend
Thank you for wonderful feedback—we’re excited to keep supporting your growth.
March 25, 2026
The main purpose and benefit of this app is to track conversions properly. Even after a zoom call reviewing all of our settings the app is COMPLETELY Incorrectly reporting our purchase conversions. Its reporting over 1000% higher purchases then our TOTAL online purchase counts for the day. The UTM parameters to show conversion details are not properly showing in Shopify. To aggravate the issue support is lacking. Slow to respond to even urgent escalations. If these issues are not immediately addressed most likely we will unstall the app and use the other competitor apps.
Thanks for your feedback. As discussed on the call, Trackify is sending accurate data to Facebook Events Manager. The overreporting seen in Ads Manager is due to Meta’s attribution and reporting process and is not related to Trackify. For UTM conversion details in Shopify, this is handled by Shopify’s own system. We apologize if you experienced any delay in our support responses. Our support is available during specific hours, but we always try our best to provide detailed help and take calls whenever possible.
March 20, 2026
excellent app , excellent support
Totally appreciate you taking the time to share this wonderful feedback— we’re always here if you need anything further!
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